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nepod90 · 16 March 2013, 01:25 PM

I think it's a busted spring. Has anyone run into this before? I can change the hour hand manually but it does not move.....Any thoughts on the issue? Anyone know what the repair cost would be?

nch209 · 16 March 2013, 02:10 PM

I had one act weird- jump hand was all over the place... Could not set the time. The hands would then jump when the crown was pushed in to screw down. I called RSC Dallas, and they were receptive to looking at it, but it was over their holiday break, and would not tell me if they would do a "good faith" warranty repair since it was 2 months out.

In the end, I sent it to Athens RSC with a good buddy and they fixed it; charged a few euro, and when we asked what failed, the price went to zero, and they wouldn't tell us what went wrong.

Perhaps some watch techs could tell you more, but Id pull out the crown and stop the watch and not mess with it.

How old is it? Any warranty? I feel this is more of an issue than what we are aware of, due to Rolex being so hush hush.

MCV · 16 March 2013, 02:23 PM

I had a similar problem with my GMT II C recently, the hour hand started to freewheel when I would go to set it, it was not clicking hour to hour as usual.

Took it to my watchmaker with a Rolex parts account, he replaced a tiny spring that had broken, cost me $65 so I couldn't complain. He had two springs in stock, so it appears to be a not so uncommon problem.

-Marc

nch209 · 16 March 2013, 05:47 PM

Quote:

Originally Posted by MCV

I had a similar problem with my GMT II C recently, the hour hand started to freewheel when I would go to set it, it was not clicking hour to hour as usual.

Took it to my watchmaker with a Rolex parts account, he replaced a tiny spring that had broken, cost me $65 so I couldn't complain. He had two springs in stock, so it appears to be a not so uncommon problem.

-Marc

So you know what spring was broken/replaced?

Thanks!

Runnin' Rebel · 16 March 2013, 06:51 PM

Sounds like the same problem I had. Mine was under warranty so my AD sent it to Dallas. It took about 4 weeks to get it back, no explanation was given by Dallas as to what was wrong..

mr S · 16 March 2013, 07:08 PM

I had the same problem with mine. My AD fixed it in a couple of hours. There are at least one other thread about this problem if you want to read about others experiences.

T. Ferguson · 16 March 2013, 07:26 PM

Aside from MCV, is everyone else talking about the 3186 movement? If so, and this is more than a few isolated cases, is this happening on the Explorer II as well?

SeaDweller50 · 16 March 2013, 07:41 PM

Anything else we can add to the list of problems with the GMT C? Bezels falling out, movement problems? I wonder if the same problem existed with the 3185 caliber?

padi56 · 16 March 2013, 08:01 PM

Quote:

Originally Posted by RolexplorerII

Anything else we can add to the list of problems with the GMT C? Bezels falling out, movement problems? I wonder if the same problem existed with the 3185 caliber?

Not to my knowledge.

Scott95 · 16 March 2013, 08:11 PM

I had the same problem with mine...3186 movement. So much for Rolex quality... The Dallas RSC fixed mine - fortunately it was only 3 months into the warranty period and it was gone only 10 days total - was happy with the service. My only worry is how robust will the repair be? If there's a fundamental design issue (which this many failures might indicate) - how long before it breaks again and I have to foot the bill myself?

SeaDweller50 · 16 March 2013, 08:32 PM

Hmm. I wonder if they fixed this problem with the release of the 3187? I've not heard of any issues with the Explorer II.

Olav16710 · 16 March 2013, 08:49 PM

Should track the serials to see if it was a bad batch.

Jason71 · 16 March 2013, 10:46 PM

Quote:

Originally Posted by RolexplorerII

Anything else we can add to the list of problems with the GMT C? Bezels falling out, movement problems? I wonder if the same problem existed with the 3185 caliber?

Faulty welds on the bracelets

padi56 · 16 March 2013, 11:25 PM

Quote:

Originally Posted by RolexplorerII

Hmm. I wonder if they fixed this problem with the release of the 3187? I've not heard of any issues with the Explorer II.

All the 3187 is its a 3186 with the in-house made shock system

Sub4Life · 17 March 2013, 12:09 AM

This makes me want to never get a GMT-C. I'd rather have an older 16710 pepsi.

Speed · 17 March 2013, 03:32 AM

Oh come on...

nch209 · 17 March 2013, 03:50 AM

Quote:

Originally Posted by Sub4Life

This makes me want to never get a GMT-C. I'd rather have an older 16710 pepsi.

All watches have faults, like everything else mass produced. There is not one that is perfect...

My GMTc has been working fine since the fix, and a handful of issue compared to the huge quanity of watches isn't a big deal to me.

JohnBoy · 17 March 2013, 05:51 AM

Quote:

Originally Posted by nch209

All watches have faults, like everything else mass produced. There is not one that is perfect...

My GMTc has been working fine since the fix, and a handful of issue compared to the huge quanity of watches isn't a big deal to me.

Exactly!! Well said!

These things happen in real life! There is nothing on a mechanical watch that can't be fixed - if its a slight weakness or 'defect' in design on a early issue, that can be fixed, too! Nothing to lose sleep over!

nepod90 · 17 March 2013, 06:22 AM

Thanks for all the responses! The watch is apx 3 years old....I know I should know this....How long is the warranty for? a year?

SeaDweller50 · 17 March 2013, 07:55 AM

2 year warranty from new and also following a service from an RSC.

JP Chestnut · 17 March 2013, 08:02 AM

Quote:

Originally Posted by RolexplorerII

Anything else we can add to the list of problems with the GMT C? Bezels falling out, movement problems? I wonder if the same problem existed with the 3185 caliber?

Faulty spot welds on the new clasp.

htc8p · 18 March 2013, 11:24 AM

I am one of those that reported jumping hour problem with gmt2c. When in position 2 the crown and hour hand was very loose. Soon when crown screwed back in the hour hand went haywire and didnt move at all. Got late 1hr for an appointment because the hour was stuck at 3. Brought it to rsc they fixed it 4 free. I now think there is a silent recall due to many similar issue. Because i baby the watch and yet broken

16 March 2013, 01:25 PM	#1
nepod90 "TRF" Member Join Date: Jul 2009 Location: Chicago Land Posts: 133	Hour hand on my GMTIIC is stuck I think it's a busted spring. Has anyone run into this before? I can change the hour hand manually but it does not move.....Any thoughts on the issue? Anyone know what the repair cost would be? __________________ Rolex GMT Batgirl 126710BLNR /// Rolex Yacht Master 116622 /// Panerai 312N

16 March 2013, 02:10 PM	#2
nch209 "TRF" Member Join Date: Jul 2007 Real Name: Nathan Location: Northern Virginia Posts: 2,775	I had one act weird- jump hand was all over the place... Could not set the time. The hands would then jump when the crown was pushed in to screw down. I called RSC Dallas, and they were receptive to looking at it, but it was over their holiday break, and would not tell me if they would do a "good faith" warranty repair since it was 2 months out. In the end, I sent it to Athens RSC with a good buddy and they fixed it; charged a few euro, and when we asked what failed, the price went to zero, and they wouldn't tell us what went wrong. Perhaps some watch techs could tell you more, but Id pull out the crown and stop the watch and not mess with it. How old is it? Any warranty? I feel this is more of an issue than what we are aware of, due to Rolex being so hush hush. __________________ nch209

16 March 2013, 07:26 PM	#7
T. Ferguson "TRF" Member Join Date: Oct 2012 Location: Left Coast Posts: 7,025	Aside from MCV, is everyone else talking about the 3186 movement? If so, and this is more than a few isolated cases, is this happening on the Explorer II as well? __________________ *Some days it's just not worth chewing through the restraints.*

16 March 2013, 08:11 PM	#10
Scott95 "TRF" Member Join Date: Nov 2010 Real Name: Scott Location: Greensboro GA Watch: GMT116713 - ATF Posts: 301	I had the same problem with mine...3186 movement. So much for Rolex quality... The Dallas RSC fixed mine - fortunately it was only 3 months into the warranty period and it was gone only 10 days total - was happy with the service. My only worry is how robust will the repair be? If there's a fundamental design issue (which this many failures might indicate) - how long before it breaks again and I have to foot the bill myself? __________________ 116713 TT GMT II 116610 Sub C

17 March 2013, 06:22 AM	#19
nepod90 "TRF" Member Join Date: Jul 2009 Location: Chicago Land Posts: 133	Thanks for all the responses! The watch is apx 3 years old....I know I should know this....How long is the warranty for? a year? __________________ Rolex GMT Batgirl 126710BLNR /// Rolex Yacht Master 116622 /// Panerai 312N

16 March 2013, 02:23 PM	#3
MCV 2024 Pledge Member Join Date: Jul 2011 Real Name: Marc Location: USA Watch: GO Sport Evo Posts: 662	I had a similar problem with my GMT II C recently, the hour hand started to freewheel when I would go to set it, it was not clicking hour to hour as usual. Took it to my watchmaker with a Rolex parts account, he replaced a tiny spring that had broken, cost me $65 so I couldn't complain. He had two springs in stock, so it appears to be a not so uncommon problem. -Marc

16 March 2013, 07:08 PM	#6
mr S "TRF" Member Join Date: Jan 2009 Location: Sweden Watch: IWC, PAM, Rolex Posts: 30	I had the same problem with mine. My AD fixed it in a couple of hours. There are at least one other thread about this problem if you want to read about others experiences.

16 March 2013, 07:41 PM	#8
SeaDweller50 "TRF" Member Join Date: Feb 2012 Real Name: Sandy Location: England. Watch: 14060M 2 liner Posts: 3,204	Anything else we can add to the list of problems with the GMT C? Bezels falling out, movement problems? I wonder if the same problem existed with the 3185 caliber?

16 March 2013, 08:32 PM	#11
SeaDweller50 "TRF" Member Join Date: Feb 2012 Real Name: Sandy Location: England. Watch: 14060M 2 liner Posts: 3,204	Hmm. I wonder if they fixed this problem with the release of the 3187? I've not heard of any issues with the Explorer II.

16 March 2013, 08:49 PM	#12
Olav16710 "TRF" Member Join Date: Feb 2013 Real Name: Olav Location: Carmel, CA Watch: 16710 Posts: 286	Should track the serials to see if it was a bad batch.

17 March 2013, 12:09 AM	#15
Sub4Life Banned Join Date: Dec 2012 Location: Alturas, CA Watch: Submariner Date Posts: 318	This makes me want to never get a GMT-C. I'd rather have an older 16710 pepsi.

17 March 2013, 03:32 AM	#16
Speed "TRF" Member Join Date: Aug 2009 Location: USA Posts: 19,695	Oh come on...

17 March 2013, 07:55 AM	#20
SeaDweller50 "TRF" Member Join Date: Feb 2012 Real Name: Sandy Location: England. Watch: 14060M 2 liner Posts: 3,204	2 year warranty from new and also following a service from an RSC.

18 March 2013, 11:24 AM	#22
htc8p "TRF" Member Join Date: Feb 2009 Real Name: Bert Location: philippines Watch: 116710 ln Posts: 3,443	I am one of those that reported jumping hour problem with gmt2c. When in position 2 the crown and hour hand was very loose. Soon when crown screwed back in the hour hand went haywire and didnt move at all. Got late 1hr for an appointment because the hour was stuck at 3. Brought it to rsc they fixed it 4 free. I now think there is a silent recall due to many similar issue. Because i baby the watch and yet broken

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