Seiko turtle STO chapter ring issue

[ancientmariner]

Well I bought this watch after spotting it in an AD with a sale on, so did not do my normal research.

Very impressed with the dial, comfort and timekeeping. I then read about date and bezel alignment issues on these watches and realised I had a good one.

Then I saw Fleetlord's post on here about his chapter alignment issue and checked mine. I had not previously noticed, but my chapter ring alignment was out. I told myself to ignore it, but as they say 'once seen......'.

I now realise this is a long standing issue with these, but have just sent it off to Seiko to see if they can help with sorting the issue. Will let you know how I get on.

[MP5]

Bang the 9 o'clock side into your hand to see if it moved back. There is a bit of play in the alignment notch.

[ancientmariner]

Originally Posted by MP5

Bang the 9 o'clock side into your hand to see if it moved back. There is a bit of play in the alignment notch.

Thanks for the tip, but it's just gone in the post.

I had sent Seiko an email with the above pic, which I hoped would make the issue clear to them, but they said I had to send it in for assessment.

[ancientmariner]

A big THANK YOU to Seiko UK

Received the watch back today, sorted under warranty.
New dial ring, full check over, pressure test etc.

1/3/19 First contacted Seiko
12/3/19 They gave go ahead for work
20/3/19 Watch arrived back with me

Was really missing it, and glad to get it back on my wrist:

[cop414]

Spot on now, looks perfect.

[antbkny]

Perfect

[Luciano Oliveira]

That would also bother me. Now perfect. Enjoy.

[Tbonewalk]

Wow, you got me checking mine! These are notorious for that stuff. I got mine at Macy's and it's pretty much spot on, even though it doesn't look like the bezel is exactly in place. It lines up ok, but the bezel on this one is on the loose side and sometimes moves inadvertently... ring is fine...

[Fleetlord]

Glad they got it sorted...but why do they need to?

Again...all that effort on the dial, but the chapter ring is crooked? Ship it out anyway!

[toxicavenger]

Originally Posted by MP5

Bang the 9 o'clock side into your hand to see if it moved back. There is a bit of play in the alignment notch.

Not possible on the newer ones. If I recall the chapter ring on this model has alignment pins.

On some older 6309's you could pull the crown out and move the chapter ring.

[redfoxer]

Glad to hear the good experience of getting it sorted. That alignment would really grate on me!

Sent from my SM-G950F using Tapatalk

[asiparks]

Originally Posted by Fleetlord

Glad they got it sorted...but why do they need to?

Again...all that effort on the dial, but the chapter ring is crooked? Ship it out anyway!

Absolutely!, Because Rolex would never ship watches with misaligned rehaut engravings... Oh ! wait........

Glad you got it sorted OP, it's a beautiful watch !

[ancientmariner]

Thanks everyone!

I am very much enjoying this Seiko forum and further purchases are on the cards

[toxicavenger]

Originally Posted by asiparks

Absolutely!, Because Rolex would never ship watches with misaligned rehaut engravings... Oh ! wait........
!

never. hahahaha

[DCheeta]

Looks great now, glad they sorted it out for you!

Originally Posted by Tbonewalk

Wow, you got me checking mine! These are notorious for that stuff. I got mine at Macy's and it's pretty much spot on, even though it doesn't look like the bezel is exactly in place. It lines up ok, but the bezel on this one is on the loose side and sometimes moves inadvertently... ring is fine...

I also got mine at Macy’s on 34th St, my chapter ring and bezel are spot on also. We must have lucked out with a good batch here in NY.