TSA Pre Check / global entry

[VICI]

I recvd the card a while back and since travelled about 5 times domestically.

Of those 5 times, the TSA pre check was only applied once to the ticket. I have confirmed that the number was added at the time of booking but when I get to the airport, it is never guaranteed that the boarding pass will have the number printed. As such, here is am on line with kids, bags and unnecessary issues when the reason why I applied for it was the avoid long lines.

What do you all do?

Happy travels.

[todd.hepburn]

Do you check in online? They can often add it at the desk for you. I don't take my shoes off like a pleb.


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[Tools]

I have TSA pre check and I enter the number at the time of reservation. I have never not had my boarding pass flagged for pre-check and I fly a dozen or more times per year.

I do have my TSA number written on my passport so that I can show the ticket agent if the boarding pass is wrong, but, so far, it has not been.

[sickened1]

Yup, book online & check-in online. Always make sure that my trusted traveler number/ID is in there.

[todd.hepburn]

Originally Posted by sickened1

Yup, book online & check-in online. Always make sure that my trusted traveler number/ID is in there.

And you have a profile with the airline? That's 100% critical or it never works. I know it's not guaranteed, but I've never not gotten it, and I take about 50 flights a year.

[rr-nyc]

When you book your ticket, all airlines that I know of have a place to enter your trusted traveler number. You can add it to your profile so it's always there.

If you don't save that information or enter it wash time, you're solely relying on the airline to give your precheck

One a side note, unless your kids also have precheck, you're stuck in the same like as them--- unless you ditch them

[Rolex addict]

Make sure your number is entered correctly. I had an issue where TSA gave me the wrong number. Every time I called to get it resolved, nobody knew what the problem was. Finally figured it out, but what a pain. It was worse than dealing with the DMV.

[KDS777]

Yep......you must enter it in the profile page of your airlines FF program website.

[martinr]

If you check in online make sure you are logged in to your airline frequent flier account and the KTN is in your profile, then pre check should then be on your emailed boarding pass.

[swils8610]

Never has a problem with mine. Always check in online and use my phone or print boarding passes at home. Fly about 12 times a year.


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[sickened1]

Originally Posted by todd.hepburn

And you have a profile with the airline? That's 100% critical or it never works. I know it's not guaranteed, but I've never not gotten it, and I take about 50 flights a year.

Yes, I do.

[kulak]

It's even more fun when you have a TSA pre boarding pass and get deselected. You look like a fool for picking the 'wrong line.'

[Moving Chicane]

AA had a system issue in which the numbers would be removed/forgotten from tickets - you flying AA? I thought they had resolved that problem.

Also, some airlines (e.g., UA) may drop it if you make a substantial change to a ticket after OLCI. If you have TSA Pre, and it's not on the electronic or printed BP once you get to the airport, stop and ask (even at luggage drop off) them to add it (just remember to bring your card with you for evidence).

[ejvette]

I fly southwest a lot between NY and FL they have it in my profile and I always get it no problem.

[rr-nyc]

Originally Posted by VICI

I recvd the card a while back and since travelled about 5 times domestically.

Of those 5 times, the TSA pre check was only applied once to the ticket. I have confirmed that the number was added at the time of booking but when I get to the airport, it is never guaranteed that the boarding pass will have the number printed. As such, here is am on line with kids, bags and unnecessary issues when the reason why I applied for it was the avoid long lines.

What do you all do?

Happy travels.

Do you have a suffix to your name like Jr?

I do and when I was interviewing with TSA, he told me to make sure to enter it as part of my last name instead of in the suffix box. Otherwise, he said. It would not register in the system as being the same person.

Whoever designed this aspect of it should be fired. It essentially changes my last name and will not match any other document or ID I have, including my passport

[BNA/LION]

Added KT# to my profile with airlines and make sure it is there when booking on-line. No issues to date... Good Luck figuring this out as it really makes traveling faster when it works right.

[VICI]

When I book the ticket with the airline, I give them all the required info and the known traveler number. I do not have a suffix.

I ask to confirm that it will be added to my boarding pass and the answer is always yes.

When I get to the airport to print the boarding pass, it is never on it.

It's beyond frustrating that the information does not continue to the final system.

[Tools]

Originally Posted by VICI

When I book the ticket with the airline, I give them all the required info and the known traveler number. I do not have a suffix.

. . .

Make sure your name and DOB as you give it to the agent is exactly like that on your TSA papers.

If your boarding pass does not have it, it is likely the Airline. Have them re-issue a proper pass or find out why your KTN is not on their system. It has to be entered every time if you are not a member of their Frequent Flier Plan.

[tyler1980]

Sounds like your info isn't entered correctly on your FF profile assuming your airline participates in the program, BA doesn't so i never get it when flying with them.

That said, is is NOT guaranteed you will get it every time. I have it as well and 99% of the time when flying on a participating airline i get precheck, but they sometimes randomly don't give it to you.

[ilguy]

I agree with the other comments about adding the number to your frequent flyer profiles. Several years ago I got global entry for my entire family after missing a flight out of Chicago Midway due to the security line. In my experience, creating a profile for each child and adding the number was key. My kids have traveled on other airlines (without having a frequent flyer profile setup) with their sports teams and did not get PRE despite having entered the number at reservation time. Maybe a coincidence - maybe not....

One thing is for sure, once you have global entry/pre, you don't ever go back!

[breitlings]

I bet you're tripping an algorithm.

[fusionstorm]

Contact the airline's customer service dept and have them review each family member's online profile. If they confirm that everyone's KTN is registered in their respective profile, then it's definitely an issue with the airline.

I have TSA Pre set up for all 4 of us, and to date we've always gotten it on our mobile and paper boarding passes.

[cruise_bone]

My Delta Skymiles has my Golbal Entry info and I haven't not gotten TSA precheck since signing up.

BTW, Global Entry is pure magic when coming back into the US from outside the country.
Walk off plane, scan card and finger at a Kiosk, had the printed kiosk voucher to waiting personnel, get bags waiting on carousel, walk passed final security personnel.
My last 3 times, this entire process from exiting the aircraft, walking to Customs, getting thru Customs, and out of Hartsfield ATL has taken between 5-7 minutes. No joke! Being business class with priority tags on my checked bags certainly helped a lot, but the process through Customs is pure bliss compared to how it used to work.

[kulak]

I've never spent more than 5 min in regular ATL customs line. The kiosks help enough that I don't care to upgrade Pre to global entry.

[rr-nyc]

Originally Posted by kulak

I've never spent more than 5 min in regular ATL customs line. The kiosks help enough that I don't care to upgrade Pre to global entry.

The APC kiosks do make things very quick and make a strong argument for not paying for global entry. It will be interesting to see how the two evolve.

[Dyim]

Originally Posted by rr-nyc

One a side note, unless your kids also have precheck, you're stuck in the same like as them--- unless you ditch them

That's not necessarily true all the time. There has been time where one of my kids' number didn't appear on the boarding pass. They let us thru the pre check line anyways. We specifically asked and the guard said kids can tag along. Adult is usually no if no pre check. However, my mother in law never had pre check and they let her thru once while travelling with us. Maybe she is senior?

[tyler1980]

personally of you fly a lot and your airport has CLEAR, that is the best option to use in conjunction with pecheck if you want to avoid lines. I have used it when i used to fly out of IAH all the time. As far as time savings its a better value, cost wise, than the cost of pre check if you are going to get one or the other. If you pay for both and have pecheck as part of already having global entry, it's super quick to get through airport on both ends of the trip.

[mjclark32]

Only once since getting precheck I haven't had it, and I'm pretty sure it's because I forgot to add it at time of purchase

[rr-nyc]

Originally Posted by Dyim

That's not necessarily true all the time. There has been time where one of my kids' number didn't appear on the boarding pass. They let us thru the pre check line anyways. We specifically asked and the guard said kids can tag along. Adult is usually no if no pre check. However, my mother in law never had pre check and they let her thru once while travelling with us. Maybe she is senior?

Kids under 14 can go with you. An adult companion cannot. Most seniors over 75 get it issues by the airlines

[Chuckred]

Originally Posted by tyler1980

personally of you fly a lot and your airport has CLEAR, that is the best option to use in conjunction with pecheck if you want to avoid lines. I have used it when i used to fly out of IAH all the time. As far as time savings its a better value, cost wise, than the cost of pre check if you are going to get one or the other. If you pay for both and have pecheck as part of already having global entry, it's super quick to get through airport on both ends of the trip.

Agreed. Precheck plus clear is the ticket if you live by an airport that has it! My flights are all short, but with almost 100 this year, it has probably given me 20 hours back to my life!