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16 April 2019, 02:12 AM | #361 |
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Everyone give Tudor a break. A date is a pretty sophisticated complication, so some kinks are to be expected.
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17 April 2019, 03:34 PM | #362 |
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The date wheel issues occurred 6 months after my purchase. Sent it into RSC once and got it back within 2 weeks claiming a new movement was changed. It happens 3 days after i collected the watch back. I went back to RSC and was told to wait for 3 months before new movement comes. Decided not to leave the watch there and will get them to give me a call to drop by when new movement is available.
Not a pleasant experience but glad to have the gmt back for now. |
17 April 2019, 10:11 PM | #363 | |
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How about burning at the stake after being drawn and quartered? A little extreme don’t you think? By your rationale, Patek would have stopped selling all watches with a 324 caliber because of similar issues just after introduction. It’s a PIA but entirely fixable. Not a big deal. Sent from my iPhone using Tapatalk |
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23 April 2019, 10:44 AM | #364 |
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Sent mine off last weekend. Now I wait...
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24 April 2019, 09:31 PM | #365 |
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My GMT has been having issues with the date complication as well. Changes perfectly some days others it's 1.5 days or 2 days. Dropping it off today.
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24 April 2019, 09:54 PM | #366 |
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Can you let us know when you got them. It send December production forward were corrected but I would like to narrow it down.
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24 April 2019, 09:55 PM | #367 |
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24 April 2019, 10:17 PM | #368 |
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I wish this weren’t the topic of my first post, but I picked up my Tudor GMT from a local AD on April 4. Noticed that the date was stuck 1.5 days ahead this past weekend and sent it in. Guess I’d rather have this happen sooner than later? Looking forward to having it back on my wrist!
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24 April 2019, 10:22 PM | #369 |
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What irritates me the most about this whole thing is that Tudor knowingly had a problem and knew/knows they still have watches out there to be sold with the problem. Why didn't they just have all the existing watches shipped back to them BEFORE they got sold to the public. If a new vehicle had a defect, they wouldn't just keep selling them, they would do everything they could to fix the issue before allowing it to be purchased and damage their corporate name and image. I love Tudor but disapointed in them. So far I haven't had the problem, but who knows...
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24 April 2019, 11:44 PM | #370 | |
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They should stop selling this watch and get all unsold stock sent back until its all fixed. Very very disappointing to see brand new watches still having problems even after knowing how wide spread it is and the timelines now is not even funny. If this was someone's first real luxury watch purchase it would 100% sour their view on the brand. |
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24 April 2019, 11:54 PM | #371 | |
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Also, we don't know what percentage of movements have this issue. Everyone assumes it's every movement and anecdotal evidence might erroneously suggest that. However, real numbers might reveal a different story. dP
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25 April 2019, 12:08 AM | #372 | |
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#1 - Address the issue! Put a notice right on the front page of their website noting the problem, apologizing for the problem, and giving an 800 # to notify them directly of any issue #2 - Don't make me go to the AD to return the watch. For many of us (including me) our AD can be an hour or more drive to get to. An overnight pre-paid FedEx box should be at our door the NEXT DAY after notifying Tudor that we have a watch with the issue #3 - Fast track the watch to be repaired. This should be a priority over everything else Tudor has going on at the service center. It should go right to the top. It should be fixed and overnighted DIRECTLY back to the owner as quickly as possible. #4 - The owner should be notified directly by Tudor all along the process of repair. Updates on receiving the watch, estimate on time, updates while the watch is being serviced, and finally an update when the watch is returned. #5 - And finally some sort of compensation to the owners of the affected watches. I don't need a visa card or anything, just some sort of give back to the owners for their wasted time. Something that says we are sorry, we thank you for being our customer, and we are determined to not let something like this happen again. That's all I am saying. Like I said, so far no issues with my GMT, but I'm irritated for all the folks here who have been dealing with this. Not right the way Tudor has handled this at all IMO |
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25 April 2019, 12:19 AM | #373 | |
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For example, if the date issue represents 30% of all Tudor GMTs it makes no sense to do a blanket statement on their website. However, given the scenario above, it would be important for ADs to be knowledgable about this or any other given issue to inform the buyer. But again, we'll never know the complete story. dP
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27 April 2019, 01:21 PM | #374 |
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19 May 2019, 05:49 AM | #375 |
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I absolutely love this GMT. The date function seems to be working good on mine but only owned for about three weeks; however, I am losing approximately eight seconds per day. What are the rest of you experiencing?
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19 May 2019, 06:41 AM | #376 |
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19 May 2019, 06:57 AM | #377 | |
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19 May 2019, 09:17 PM | #378 |
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My Tudor GMT remains the most accurate watch I've owned, running spot on against the atomic clock. Could not be happier with it's performance. No date issue as well.
dP
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19 May 2019, 10:17 PM | #379 |
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My Tudor GMT runs about 2-4 seconds slow a day depending on if I wear it or not. I have no date issues and would not know if I did as I am never up at midnight.
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20 May 2019, 03:44 AM | #380 |
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I had no issues for 9 months, then, after changing the time zone while traveling from 12:30am to 11:30pm, I had several consecutive days in which the date jumped two days at midnight.
I tried multiple possible solutions found in forums, but they didn’t work. I was going to live with it until I had a chance to send it in for service, but now it started working normally again. Has anyone experienced the date problems, then have them go away? I still plan to send mine in while under warranty, but I’m waiting a few weeks after I no longer do a lot of traveling between time zones. |
20 May 2019, 07:04 AM | #381 | |
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20 May 2019, 07:32 AM | #382 | |
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I’ve had mine since June 2018. No issues and highly accurate. On January 25, 2019, I had the date issue. Adjusted it to correct date. Haven’t had an issue since. If it occurs once a year I’ll be fine with it. Sent from my iPad using Tapatalk |
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20 May 2019, 10:09 AM | #383 |
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I bought mine mid March 2019 and I have noticed the date will be a day ahead of what it should be. I wrote it off to not being set right and did not give it a second thought. Now I’m curious and will be paying attention. I rotate different watches but I will wear this all week and see what happens with the date.
I had zero clue this was an issue when I bought the watch. I love this piece it’s a great watch. |
20 May 2019, 10:22 AM | #384 |
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Read several months ago that the early GMTs had a date problem. Writer said he sent it to RSC and they replaced the movement. I can't verify the accuracy, it's something I read on a sales forum. The watch was for sale and the seller noted the issue and repair.
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20 May 2019, 10:21 PM | #385 | |
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Too bad they will never do it. They obviously prefer to keep this whole thing as quiet as possible it seems. Sent from my Samsung Galaxy S10 using Tapatalk |
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20 May 2019, 10:25 PM | #386 |
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I read here it was a common design fault on older Tudor GMTs.
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21 May 2019, 11:26 PM | #387 |
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Purchased mine in June of 2018. I absolutely love the watch but it is time to get it repaired. I began tracking the failures when they first started and this morning represents the 90th day of data if you include the day before the first failure. I don’t really see any pattern or consistency in the failure which surprised me being that the watch is mechanical. I have worn this watch every day during the period above and it was on a winder all but two nights. Above are the results. Sent from my iPhone using Tapatalk |
22 May 2019, 01:39 AM | #388 | |
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22 May 2019, 01:54 AM | #389 | |
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24 May 2019, 04:07 PM | #390 |
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Approx 7 weeks later, mine is ready to be collected, had to wait for a part. Hoping all is perfect! Just been back through this thread and seen the watch with dinged up hands!
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