Deteriorating Patek quality, need ideas to stop my brand new blue 5711 from rusting

[ppalasthira]

Unfortunately, I have also found some rust on my 5711’s bracelet as well.

I forgot to take pictures. But strangely enough, the location and pattern of the rust is almost identical to Bonsai Man’s 5711.

I took it to PPSC and they put cleaned it with the ultrasonic cleaner.

It is gone for now.

The SC said if the rust comes back, they would have to contact PP Genève.

They refused to change the bracelet for me today. Considering that I still have warranty left, I think this is completely out of order.


Sent from my iPhone using Tapatalk

[ts3]

Originally Posted by ppalasthira

Unfortunately, I have also found some rust on my 5711’s bracelet as well.

I forgot to take pictures. But strangely enough, the location and pattern of the rust is almost identical to Bonsai Man’s 5711.

I took it to PPSC and they put cleaned it with the ultrasonic cleaner.

It is gone for now.

The SC said if the rust comes back, they would have to contact PP Genève.

They refused to change the bracelet for me today. Considering that I still have warranty left, I think this is completely out of order.


Sent from my iPhone using Tapatalk

I'd be unhappy as well - why wouldn't it come back... and even if it doesn't immediately it leaves you uncomfortable...

Wondering if a specific batch of 2019 5711s is affected or if it is a more general problem.

Bonsai Man's 5711 was from April 2019 - when did you get yours?

[ppalasthira]

Originally Posted by ts3

I'd be unhappy as well - why wouldn't it come back... and even if it doesn't immediately it leaves you uncomfortable...

Wondering if a specific batch of 2019 5711s is affected or if it is a more general problem.

Bonsai Man's 5711 was from April 2019 - when did you get yours?

Mine was from April 2018


Sent from my iPhone using Tapatalk

[ts3]

Originally Posted by ppalasthira

Mine was from April 2018


Sent from my iPhone using Tapatalk

Mine is from July 2018 which makes me wonder if I should go for a swim in salt water to force the issue while it is under warranty...

Have there been any changes in the way you wear or store the watch before you noticed the rust?

[bonsai-man]

Originally Posted by ts3

Mine is from July 2018 which makes me wonder if I should go for a swim in salt water to force the issue while it is under warranty...

Have there been any changes in the way you wear or store the watch before you noticed the rust?

Don’t take a steel 5711 in the sea, it will probably turn orange with rust immediately.

[bonsai-man]

Oh but more seriously, if your 5711 rusts Patek Philippe will refuse to replace your rusty bracelet regardless of warranty.

[imperio]

Originally Posted by bonsai-man

Oh but more seriously, if your 5711 rusts Patek Philippe will refuse to replace your rusty bracelet regardless of warranty.

Why won't they replace it?

[imperio]

Originally Posted by ppalasthira

Unfortunately, I have also found some rust on my 5711’s bracelet as well.

I forgot to take pictures. But strangely enough, the location and pattern of the rust is almost identical to Bonsai Man’s 5711.

I took it to PPSC and they put cleaned it with the ultrasonic cleaner.

It is gone for now.

The SC said if the rust comes back, they would have to contact PP Genève.

They refused to change the bracelet for me today. Considering that I still have warranty left, I think this is completely out of order.


Sent from my iPhone using Tapatalk

Did they say how the rust came to be?