The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX


Go Back   Rolex Forums - Rolex Watch Forum > Other (non-Rolex) Watch Topics > Ω Omega Discussion Forum

Reply
 
Thread Tools Display Modes
Old 2 October 2018, 05:43 PM   #1
grimani
"TRF" Member
 
Join Date: Sep 2018
Location: AD
Posts: 32
Help: Small Chip in DSOM Ceramic Case

So I bought a Dark Side of the Moon recently advertised as mint - when I got it there was a small chip on the side of the case (see picture). Any thoughts on how I should handle? What impact does it have on resale?

Thanks
ED513DB3-19E4-4ED6-A270-B15E738403D0.jpeg
grimani is offline   Reply With Quote
Old 2 October 2018, 06:31 PM   #2
sensui
2024 Pledge Member
 
sensui's Avatar
 
Join Date: Jan 2016
Location: San Diego, CA
Posts: 12,356
Terrible for presale. Better work on return/refund if advertised as mint.
sensui is offline   Reply With Quote
Old 2 October 2018, 07:26 PM   #3
Tomas Eriksson
"TRF" Member
 
Tomas Eriksson's Avatar
 
Join Date: Apr 2015
Location: Stockholm
Watch: 15707CE
Posts: 1,985
I would maybe ask for some compensation but keep it. You are gonna wear the watch, right? You will most probably acquire some lovemarks yourself.
__________________
State of the union: 5066A,15400ST,15707CE,116610LN,26470OR and a few other…
Tomas Eriksson is offline   Reply With Quote
Old 2 October 2018, 07:30 PM   #4
grimani
"TRF" Member
 
Join Date: Sep 2018
Location: AD
Posts: 32
Quote:
Originally Posted by sensui View Post
Terrible for presale. Better work on return/refund if advertised as mint.
Presale?
grimani is offline   Reply With Quote
Old 2 October 2018, 09:13 PM   #5
1William
2024 ROLEX DATEJUST41 Pledge Member
 
Join Date: Nov 2010
Location: North Carolina
Watch: Rolex/Others
Posts: 44,671
Depending on what you paid for the watch and the ability to return it I would contact the seller and see what they say. If you love the watch and are going to keep it then I would need a large concession on price, $700-1000, to keep it. The easiest thing to do is return and find a case that is not chipped. The resale on these watches is poor at best and if you add in a chipped case you may not be able to sell or trade for anything close to what you have in it.
1William is offline   Reply With Quote
Old 3 October 2018, 12:57 AM   #6
chunkythebulldog
"TRF" Member
 
chunkythebulldog's Avatar
 
Join Date: Sep 2017
Location: Northern Monkey
Posts: 463
Quote:
Originally Posted by Tomas Eriksson View Post
I would maybe ask for some compensation but keep it. You are gonna wear the watch, right? You will most probably acquire some lovemarks yourself.
I believe the USP of the Sides of the Moon are that they don't mark with them being ceramic. My concern would be has the chip weakened the structure of the case. I'd return it myself.
chunkythebulldog is online now   Reply With Quote
Old 3 October 2018, 03:55 AM   #7
sensui
2024 Pledge Member
 
sensui's Avatar
 
Join Date: Jan 2016
Location: San Diego, CA
Posts: 12,356
Quote:
Originally Posted by grimani View Post
Presale?
Bad autocomplete before bed lol. Resale is what I meant.
sensui is offline   Reply With Quote
Old 3 October 2018, 04:29 PM   #8
grimani
"TRF" Member
 
Join Date: Sep 2018
Location: AD
Posts: 32
Omega authorized service center quoted $5000 to replace it!
grimani is offline   Reply With Quote
Old 4 October 2018, 12:21 AM   #9
DocHolliday
"TRF" Member
 
DocHolliday's Avatar
 
Join Date: Jun 2017
Location: Tortuga
Posts: 311
Quote:
Originally Posted by grimani View Post
Omega authorized service center quoted $5000 to replace it!


Wow that is insane. I’ve been seriously considering buying a dsotm for awhile now but these types of stories really freak me out. Also, that is a ludicrous price for a replacement mid-case. I work with zirconia almost every day and the material is not expensive these days. Omega should think twice about their approach on this IMO.


Sent from my iPhone using Tapatalk
DocHolliday is offline   Reply With Quote
Old 21 October 2018, 02:12 PM   #10
grimani
"TRF" Member
 
Join Date: Sep 2018
Location: AD
Posts: 32
Settled on a refund of $750 from seller - $5900 net price. I think resale dropped more than that but I’m keeping it and to pursue more would have been a hassle. Call it a learning experience.

Thanks for the advice
grimani is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

DavidSW Watches

Coronet

Takuya Watches

Bobs Watches

Asset Appeal

My Watch LLC

OCWatches


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.