The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX


Go Back   Rolex Forums - Rolex Watch Forum > Classifieds > WatchOut!!!

Reply
 
Thread Tools Display Modes
Old 12 October 2017, 07:16 AM   #1
BillA
2024 Pledge Member
 
BillA's Avatar
 
Join Date: Mar 2007
Location: US
Posts: 3,614
Esslinger.com

Bought a 1.60mm screwdriver from Esslinger.
Tried to remove screw from GMT, screwdriver tip bent and chipped
Total garbage, trying to return for refund.
Avoid.
BillA is offline   Reply With Quote
Old 12 October 2017, 07:32 AM   #2
Cryten
"TRF" Member
 
Cryten's Avatar
 
Join Date: Feb 2015
Location: Terrafirma
Posts: 2,655
Esslinger are a retailers. They sell everything from the lowest grade junk made of the purest Chinesium, to quality tools used by professionals.

What brand of screw driver did you buy?
Cryten is offline   Reply With Quote
Old 12 October 2017, 07:33 AM   #3
Chewbacca
Banned
 
Join Date: May 2012
Real Name: CJ
Location: Kashyyyk
Watch: Kessel Run Chrono
Posts: 21,113
That's too bad.

What brand? Their house brand or other? I've bought from them and haven't had any issues with their tools.
Chewbacca is offline   Reply With Quote
Old 12 October 2017, 08:21 AM   #4
Syed117
"TRF" Member
 
Syed117's Avatar
 
Join Date: Oct 2012
Real Name: Syed
Location: The Ether
Posts: 3,388
Depends on which specific screwdriver you bought.

I bought this and it's amazing. Have used it to adjust my DJ41. Even came with extra blades.

I used to think that you absolutely needed a slotted blade. Not necessarily true. Makes it easier, but you just need something high quality.
__________________
Rolex Datejust 41 126334 | Omega Speedmaster Professional Hesalite | Cartier Santos Large | Tudor Black Bay 58
Syed117 is offline   Reply With Quote
Old 12 October 2017, 12:41 PM   #5
breitlings
Banned
 
Join Date: Jul 2014
Location: Bethesda
Watch: Apple TV
Posts: 5,744
I do sort of look to my retailers to provide a curated selection of high quality items.
breitlings is offline   Reply With Quote
Old 12 October 2017, 09:35 PM   #6
BillA
2024 Pledge Member
 
BillA's Avatar
 
Join Date: Mar 2007
Location: US
Posts: 3,614
It was a Horotec model, they claimed it to be of the best.
I have a claim into them now for a return and refund.
It marred one of my screws, that is why I am looking for a new SS screw for my GMTII.
I may have to go to an AD for the screw or when in NYC to the RSC, if they will do it.
BillA is offline   Reply With Quote
Old 12 October 2017, 10:59 PM   #7
mfnj
2024 Pledge Member
 
mfnj's Avatar
 
Join Date: Jan 2012
Location: NJ, USA
Posts: 629
Quote:
Originally Posted by BillA View Post
It was a Horotec model, they claimed it to be of the best.
I have a claim into them now for a return and refund.
It marred one of my screws, that is why I am looking for a new SS screw for my GMTII.
I may have to go to an AD for the screw or when in NYC to the RSC, if they will do it.
I can't comment on the screwdriver's bent tip, but I can say with experience that even using the "best" screwdriver may not always work in removing stubborn screws and can sometimes mess up a screw head. That is why I always try and "loosen" them up first (search the threads for various ways to do this) before attempting to unscrew them. Good luck with your return
mfnj is offline   Reply With Quote
Old 12 October 2017, 11:32 PM   #8
Cryten
"TRF" Member
 
Cryten's Avatar
 
Join Date: Feb 2015
Location: Terrafirma
Posts: 2,655
Horotec have a good reputation from what I've read (although I don't own one).

The problem might have been technique. The screws have Locktite on them and they usually need heat to make it release, otherwise you need an exorbitant amount of torque and risk damaging a screw or breaking the driver.

I use boiling water as there's no risk of overheating the metal and changing it's colour, others use an alcohol flame but try that technique at your own risk.
Cryten is offline   Reply With Quote
Old 13 October 2017, 10:03 AM   #9
breitlings
Banned
 
Join Date: Jul 2014
Location: Bethesda
Watch: Apple TV
Posts: 5,744
Quote:
Originally Posted by Cryten View Post
Horotec have a good reputation from what I've read (although I don't own one).

The problem might have been technique. The screws have Locktite on them and they usually need heat to make it release, otherwise you need an exorbitant amount of torque and risk damaging a screw or breaking the driver.

I use boiling water as there's no risk of overheating the metal and changing it's colour, others use an alcohol flame but try that technique at your own risk.
Good tip. thanks!
breitlings is offline   Reply With Quote
Old 13 October 2017, 11:54 PM   #10
BillA
2024 Pledge Member
 
BillA's Avatar
 
Join Date: Mar 2007
Location: US
Posts: 3,614
Well I emailed for an RA to get my money back, and this is my email in return from Essinger:

Hello William,
Your return authorization number will follow in another email. I am sorry to hear the blade bent and damaged the screw on your watch. Beryllium blades are relatively soft compared to other screwdriver blades that are offered and can bend easily when torque is applied. Once we receive your return we can refund you the screwdriver minus the cost of a new blade ($7.99 - 2.19 = $5.80) if it is returned in new like condition besides the bent blade.


This was my response to above email:
You must be kidding me, “subtract the cost of the blade?”. Your screwdriver is advertised on the watch tool section, it should not bend in taking out watch screws. Don’t bother sending me a RA, I will post this experience on the watch forums so my fellow watch enthusiasts are warned of junk.
BillA is offline   Reply With Quote
Old 14 October 2017, 01:17 AM   #11
schaumburgla
2024 Pledge Member
 
Join Date: Oct 2007
Real Name: Justin S.
Location: Southeastern U.S.
Watch: 5513 Sub
Posts: 761
I use Horotec blades & screwdrivers exclusively

& have never had a problem. I do make it a point to sharpen or dull the blade as needed for the application. The blade must fit snugly into the slot or it can warp or break.
I've had good experience dealing with Esslinger over the years though I mostly use Star time supply because ground shipping to my location only takes 24 hrs.

J
schaumburgla is offline   Reply With Quote
Old 14 October 2017, 01:24 AM   #12
BillA
2024 Pledge Member
 
BillA's Avatar
 
Join Date: Mar 2007
Location: US
Posts: 3,614
Quote:
Originally Posted by schaumburgla View Post
& have never had a problem. I do make it a point to sharpen or dull the blade as needed for the application. The blade must fit snugly into the slot or it can warp or break.
I've had good experience dealing with Esslinger over the years though I mostly use Star time supply because ground shipping to my location only takes 24 hrs.

J
The screwdriver came in a Horotec wrapper.
BillA is offline   Reply With Quote
Old 14 October 2017, 04:32 AM   #13
cdmorenot
2024 ROLEX DATEJUST41 X2 Pledge Member
 
cdmorenot's Avatar
 
Join Date: Jun 2015
Real Name: Carlos
Location: NNJ - MDE
Watch: Rolex & Omega
Posts: 3,367
I've got the horotec 1.4mm with some extra tips - First tip, I ruined and I also ruined a screw head. I dipped the bracelet in hot water and then hit it with a steamer, I got them right off.

If your screws are seized, there isn't a screwdriver out there that will hold.

Ps. Esslinger has been great to me.
__________________
16570, 224270, 126610, 126334
cdmorenot is online now   Reply With Quote
Old 14 October 2017, 06:32 AM   #14
goldfixer21
2024 ROLEX DATEJUST41 Pledge Member
 
goldfixer21's Avatar
 
Join Date: Jun 2013
Location: Florida
Posts: 773
I've used Esslinger for a number of years, always great service. Rolex screws can be a pain to remove , and bending the screwdriver is not uncommon. I'm not sure why you think they should refund you for a damaged blade though.
goldfixer21 is offline   Reply With Quote
Old 14 October 2017, 06:48 AM   #15
BillA
2024 Pledge Member
 
BillA's Avatar
 
Join Date: Mar 2007
Location: US
Posts: 3,614
Quote:
Originally Posted by goldfixer21 View Post
I've used Esslinger for a number of years, always great service. Rolex screws can be a pain to remove , and bending the screwdriver is not uncommon. I'm not sure why you think they should refund you for a damaged blade though.
Because he told me the blade is soft, why sell one like that for a watch screw removal.
Anyway, no big deal here....Go Buckeyes
BillA is offline   Reply With Quote
Old 14 October 2017, 07:04 AM   #16
imperio
"TRF" Member
 
imperio's Avatar
 
Join Date: Sep 2011
Location: San Francisco, CA
Watch: this space
Posts: 1,867
Quote:
Originally Posted by Cryten View Post
Horotec have a good reputation from what I've read (although I don't own one).

The problem might have been technique. The screws have Locktite on them and they usually need heat to make it release, otherwise you need an exorbitant amount of torque and risk damaging a screw or breaking the driver.

I use boiling water as there's no risk of overheating the metal and changing it's colour, others use an alcohol flame but try that technique at your own risk.
I use a hairdryer
imperio is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

My Watch LLC

OCWatches

DavidSW Watches

Coronet

Takuya Watches

Bobs Watches

Asset Appeal


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.