2 Factor Authentication

[glimmer]

Originally Posted by Lol-x

You will have to jump out of Tapatalk to do this.

You scan the QR code from your "user cp" and scroll down and the bottom item in the list of options on the left hand side will be to enable/disable 2FA.



Click on that and then 'enable' and a QR code will appear. Scan that into your device.

Thanks for the quick response. My problem is that when I log onto TRF from my browser (computer or mobile) it immediately asks me for a verification code...I can’t go to my user CP at all.




Sent from my iPhone using Tapatalk

[Lol-x]

If that is the case that you cannot access your user cp, then how are you able to make posts here?
You must already have set up 2FA and entered the validation code to post here.

You get the validation code from Authy by pressing on RolexForums in that App and it will provide you with a validation code, that is the code that you then type it into your browser.

[77T]

Originally Posted by glimmer

Honestly, I didn’t do anything. I did not set up 2FA. Honest to God.

It is possible that a scammer has hijacked your account and then set-up 2FA himself/herself. So you’re browser won’t be able to authenticate but your TapaTalk allows posting.

I’m sure Steve can work out if you’re the real glimmer and reinstate you when that’s resolved.

My iPad has the Google Authenticator App on it for my 2FA and I’ve run into the log-in issue when I use my iPhone but left my iPad at home. Small inconvenience but worth the extra layer of security that Steve set-up for TRF.



Sent from my iPhone using Tapatalk Pro

[Boothroyd]

Completed with Authy on my laptop. Nice addition, Steve.

I might suggest a similar sticky in all subforums to get the word out of the need to set up 2FA.

[Jackie Daytona]

Never mind. Deleted. Asked before

[walds11]

I got a new iPhone yesterday and tried 2FA manual entry setup using my account and key on the Google Authenticator app. Got invalid key error message. What do I use for the Account (“user@example.com”)? Maybe that it part of the issue.

I then tried to disable 2FA on the forum using my recovery key and got this error message: Invalid authentication code.

I saved my recovery key in a safe place, unless I didn’t save the full key correctly.

Any ideas?

[walds11]

Can any 2FA experts help me out? Thanks!

[cop414]

So the 2FA is installed? You key should be a rolling one on the app on your phone, changes every 30 seconds.

[walds11]

Originally Posted by cop414

So the 2FA is installed? You key should be a rolling one on the app on your phone, changes every 30 seconds.

Yes, but since I got a new iPhone, the Google Authenticator app is asking me to begin setup...scan barcode or manual entry. I tried manual entry...account and key. I don’t know what to use for the account (user@example.com) and also asks for my recovery key (abcd-efgh-ijkl-mnop), which I thought I have the correct one, but maybe not. Ugh! I’ll be screwed when I try to access TRF at work.

[cop414]

Adam, are you using tapatalk?

[walds11]

Originally Posted by cop414

Adam, are you using tapatalk?

I don’t use it often, but used it today and was able to access TRF, so that is a workaround until I get my 2FA disabled or reset. It has something to do with me switching devices...

[FLGatorM5]

My apologies if this was asked before but just to confirm, we’re talking about the Twilio Authy app correct?

Didn’t see the co. name mentioned when I skimmed through.

[walds11]

Originally Posted by FLGatorM5

My apologies if this was asked before but just to confirm, we’re talking about the Twilio Authy app correct?

Didn’t see the co. name mentioned when I skimmed through.

No worries. No, we are talking about that Google Authenticator app.

[FLGatorM5]

Originally Posted by walds11

No worries. No, we are talking about that Google Authenticator app.

Thank you.

[map782]

Hello

Is there anyway that an admin can disable the 2FA that I set up on my account? Or possibly help me reset it? I cannot find the original email with my recovery code and cannot login in unless I go through Tapatalk. I had to replace my router and my IP changed so it is no longer recognized by the site.Any help that you can provide would be appreciated. Thank you!


Sent from my iPhone using Tapatalk

[walds11]

Originally Posted by map782

Hello

Is there anyway that an admin can disable the 2FA that I set up on my account? Or possibly help me reset it? I cannot find the original email with my recovery code and cannot login in unless I go through Tapatalk. I had to replace my router and my IP changed so it is no longer recognized by the site.Any help that you can provide would be appreciated. Thank you!

Sent from my iPhone using Tapatalk

I am sort of in the same boat No one here has been able to help. I copied and pasted my recovery key then saved it in my notes. It’s not working though. I keep getting the “Invalid authentication code” error message when trying to disable 2FA on TRF (using the Google Authenticator app). I am stuck with using Tapatalk everywhere except for at home when on WiFi.

[map782]

Originally Posted by walds11

I am sort of in the same boat So far, no one here has been able to help. I copied and pasted my recovery key then saved it in my notes. It’s not working though. I keep getting the “Invalid authentication code” error message when trying to disable 2FA on TRF (using the Google Authenticator app). I am stuck with using Tapatalk everywhere except for at home when on WiFi.

I feel your pain. Hopefully there is a fix.


Sent from my iPhone using Tapatalk

[LF1925]

Originally Posted by walds11

I am sort of in the same boat No one here has been able to help. I copied and pasted my recovery key then saved it in my notes. It’s not working though. I keep getting the “Invalid authentication code” error message when trying to disable 2FA on TRF (using the Google Authenticator app). I am stuck with using Tapatalk everywhere except for at home when on WiFi.

Same boat here. New phone, new router. Didn’t think about 2FA and am stuck using TapaTalk as I blew it and didn’t either record the correct code and process to recover.


Sent from my iPhone using Tapatalk

[walds11]

Originally Posted by LF1925

Same boat here. New phone, new router. Didn’t think about 2FA and am stuck using TapaTalk as I blew it and didn’t either record the correct code and process to recover.

Sent from my iPhone using Tapatalk

Glad but not glad that there are a few of us in this similar situation.

I am surprised that no one has a solution. And why can’t the TRF Admin turn off 2FA for us?

[rossi46]

2FA is the way to go

[cwilson13]

I am logged in now on ‘remember me’ but can’t remember my password.

I want to se up 2FA but need to log out and then log back in.

How do I reset my password once I log out?

[cop414]

User cp then settings and options then edit password.

[Uncle-AJ]

I changed my mobile phone and got blocked when trying to log in with a verification code. Fortunately I'd saved the recovery code. This has to be entered using the dashes and I'm now (obviously) back in. However I did struggle for quite a while and once your out, there seems to be no way back without that code. Nothing works, you can't even use the "Contact us" link.

[walds11]

Originally Posted by Uncle-AJ

I changed my mobile phone and got blocked when trying to log in with a verification code. Fortunately I'd saved the recovery code. This has to be entered using the dashes and I'm now (obviously) back in. However I did struggle for quite a while and once your out, there seems to be no way back without that code. Nothing works, you can't even use the "Contact us" link.

I was in the same situation and saved my recovery code, but apparently didn’t save it correctly. I am stuck with using Tapatalk unless I am on my recognized home network WiFi.

[Uncle-AJ]

Originally Posted by walds11

I was in the same situation and saved my recovery code, but apparently didn’t save it correctly. I am stuck with using Tapatalk unless I am on my recognized home network WiFi.

I feel for you. You would think there'd be another failsafe to stop people getting blocked from the forum. I'm in two minds whether to remove it now.

[Lol-x]

Originally Posted by walds11

I was in the same situation and saved my recovery code, but apparently didn’t save it correctly. I am stuck with using Tapatalk unless I am on my recognized home network WiFi.

That then is your choice, as you could have engaged admin assistance to resolve the issue.

[IamJacky]

Just finished doing the set up, I am not 100% sure if it worked, but seeing that I can post here, it's all good...?

I browse TRF on my Macbook mostly and I do not use Tapatalk. I enabled the Two Factor Authentication by downloading the Authy App on my iPhone, I then went to User CP and enabled the TFA, then scanned the QR code with my iPhone using the Authy App. I then entered a 6 digit token number from the App into the "Validation Code" section of the User CP page. Now my User CP just says "Two Factor Authentication Enabled".

However, everytime I open up my Authy App on iPhone, it just keeps generating new 6 digit "token" numbers every 30 seconds, is this normal?

[cop414]

Yes, that’s what it’s supposed to do. When you’re attempting to sign in from a different IP you’ll need to put that code in. I always wait until a new code rolls so that I have the full 30 seconds to enter it in. Sounds like it’s working as it should.

[IamJacky]

Originally Posted by cop414

Yes, that’s what it’s supposed to do. When you’re attempting to sign in from a different IP you’ll need to put that code in. I always wait until a new code rolls so that I have the full 30 seconds to enter it in. Sounds like it’s working as it should.

Ah I see how it works now; I am now at home and it is asking me to enter the 6 digit code. Got it now, thank you!

[cop414]

Originally Posted by IamJacky

Ah I see how it works now; I am now at home and it is asking me to enter the 6 digit code. Got it now, thank you!