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GarageBMW · 12 October 2014, 07:21 AM

Hi everyone

Just wanted to share my experience with APSC New-York. 15300 was sent in for the B1 test and additional 1 year warranty. Lucky to find a letter explaining that they replaced the crystal as it didn't met their inspection. I noticed before sending it some micro chips on the side between 6 an 7 position but was only visible through a loupe. It was on the angle of the crystal and far from something to be worried about. Now After loupe inspection, it is 100% perfect

Happy to report it was back in 5 weeks. More than I expected to say the least.

Came back all wrapped with plastics on the case as if it was new.

All in all, a perfect experience.

Cheers.

Kadhytia · 12 October 2014, 09:18 AM

Great to hear that you are satisfied by the service. You meant an ad in New York right? Since theres only one APSC which is in Clearwater, Florida

GarageBMW · 12 October 2014, 10:04 AM

Quote:

Originally Posted by Kadhytia

Great to hear that you are satisfied by the service. You meant an ad in New York right? Since theres only one APSC which is in Clearwater, Florida

Hi

I dropped my AP at the AD in Montreal and was sent to AP Service centre in New-York.

AP has a service centre since a bit of time, don't know the exact timeframe but I know they do a great job.

Cheers

texex91 · 12 October 2014, 10:56 AM

Quote:

Originally Posted by GarageBMW

Hi

I dropped my AP at the AD in Montreal and was sent to AP Service centre in New-York.

AP has a service centre since a bit of time, don't know the exact timeframe but I know they do a great job.

Cheers

Mmmmmmm....have a feeling NYC Boutique received and sent to Clearwater. That is the ONLY US AP Service Center.

GarageBMW · 12 October 2014, 11:05 AM

Quote:

Originally Posted by texex91

Mmmmmmm....have a feeling NYC Boutique received and sent to Clearwater. That is the ONLY US AP Service Center.

Highly possible in fact. I was at the AD today when they opened the box from AP and it came from NY, left the box there so I don't have the address from where it left. I was also surprised at first when he said he would be sending it to NY but he confirmed twice.

Was surprised to get it back so soon but happy. Could be the procedure for the canadian AD. Should then change the subject title of the thread...

Cheers everyone.

12 October 2014, 07:21 AM	#1
GarageBMW "TRF" Member Join Date: Jul 2012 Real Name: Third Degree Location: Glenfinnan Watch: the step Posts: 1,874	Back from APSC New-York Hi everyone Just wanted to share my experience with APSC New-York. 15300 was sent in for the B1 test and additional 1 year warranty. Lucky to find a letter explaining that they replaced the crystal as it didn't met their inspection. I noticed before sending it some micro chips on the side between 6 an 7 position but was only visible through a loupe. It was on the angle of the crystal and far from something to be worried about. Now After loupe inspection, it is 100% perfect Happy to report it was back in 5 weeks. More than I expected to say the least. Came back all wrapped with plastics on the case as if it was new. All in all, a perfect experience. Cheers.

12 October 2014, 09:18 AM	#2
Kadhytia "TRF" Member Join Date: Jul 2013 Location: SoCal & Jakarta Watch: ROLEX, AP, and PP Posts: 916	Great to hear that you are satisfied by the service. You meant an ad in New York right? Since theres only one APSC which is in Clearwater, Florida

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