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4 October 2022, 12:25 AM | #31 | |
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Location: Denver
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Quote:
I was expecting to pay around $700 USD given my past experiences but now it looks like it would be around $1000 given the VAT refund. Maybe the OP can comment?
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Jason 116610 LN DateJust Pelagos FXD |
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4 October 2022, 11:12 AM | #32 | |
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Quote:
I ended up buy a slightly used in on eBay for around $800. I kinda wish I’d just got a brand new one in London and paid a little more but it is what it is. Rimowa is definitely the best in this niche but they’re pricing themselves out of the market I believe |
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4 October 2022, 01:45 PM | #33 | |
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Join Date: Jul 2010
Location: Denver
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Quote:
I had to replace a plastic piece inside of my carryon and discovered that Rimowa now will to send parts to local shops. I had to call in to HQ in NJ and they first refused to send me the part. They actually wanted me to ship the case (at my expense both ways) so they could undo two screws and replace the broken part. I had to escalate all the way up the chain of command. I was thinking the cabin bag would not have nearly as many warranty issues. Might look at B&R again.
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Jason 116610 LN DateJust Pelagos FXD |
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4 October 2022, 09:50 PM | #34 |
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Definitely unimpressed with Rimowa post LVMH. The previous good service has given way to lousy service. I’m done with them.
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4 October 2022, 10:11 PM | #35 |
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4 October 2022, 10:57 PM | #36 |
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Join Date: Aug 2009
Real Name: Steve.
Location: UK
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According to an ex-employee (TV interview) 'Fancy' hold luggage, is seen as a target/challenge by baggage handlers.
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