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Old 15 June 2018, 08:42 AM   #1
dr3ws
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I got a new watch and having a bit of a problem

I got myself an unworn Rolex GMT BLNR and I found that the crown wouldn’t unscrew and stucked. I’ve tried wearing a rubber glove to unscrew it and it still wouldn’t budge. I’m going to RSC on monday but I just want to hear about your opinions. Has it ever happened to you before? Is it an easy fix for a watchmaker? I hope I don’t have to leave the watch at RSC since It’s 5 hrs drive away.
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Old 15 June 2018, 08:46 AM   #2
edolecki
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I've never had that problem or have even heard of it. Did you buy from the AD?


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Old 15 June 2018, 08:47 AM   #3
dr3ws
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I've never had that problem or have even heard of it. Did you buy from the AD?


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From a seller in Australia
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Old 15 June 2018, 08:48 AM   #4
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Don't worry, your AD will take care of you, just refer the issue to him.

"From a seller in Australia"

Oops, I did not see that until after I posted. Good luck to you.
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Old 15 June 2018, 08:48 AM   #5
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From a seller in Australia
Uh oh
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Old 15 June 2018, 08:49 AM   #6
CoveWatch
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sorry to hear that, i've never had that problem... there were times where my crown was screwed on extremely tight and took a little extra "ummph" to undo but that was the most of it
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Old 15 June 2018, 08:52 AM   #7
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Easy for watchmaker. They usually have a plier looking tool with rubber ends to take care of tight crowns.
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Old 15 June 2018, 08:52 AM   #8
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Never heard of that before. You really don’t need to tighten the crown on the BLNR all that tight in order to achieve the seal.
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Old 15 June 2018, 08:53 AM   #9
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Quote:
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sorry to hear that, i've never had that problem... there were times where my crown was screwed on extremely tight and took a little extra "ummph" to undo but that was the most of it
Yeah.... crown may be screwed in tightly, but never so tight that it could not be moved and considered “stuck”.
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Old 15 June 2018, 08:54 AM   #10
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Never had that problem but you are under warranty so whatever it is they have to take care of it. Don't forget your warranty card. I'm not an expert but my sense from what I've read is that it's an easy fix, confined to the crown and stem and not the movement. Good luck.
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Old 15 June 2018, 08:55 AM   #11
doubleinfive
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Never happened to me. The first thing I do when checking out a mechanical watch is to wind it - get a feel for it. How did you "kick the tires" without unscrewing the crown?
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Old 15 June 2018, 08:58 AM   #12
dr3ws
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Quote:
Originally Posted by sensui View Post
Easy for watchmaker. They usually have a plier looking tool with rubber ends to take care of tight crowns.
That's good to hear, I can't wait to wear it already

Quote:
Originally Posted by Psijason View Post
Never had that problem but you are under warranty so whatever it is they have to take care of it. Don't forget your warranty card. I'm not an expert but my sense from what I've read is that it's an easy fix, confined to the crown and stem and not the movement. Good luck.
I think the movement should be fine, the warranty card is dated 2018 and it came from Ahmed Seddiqi and sons in Dubai

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Never happened to me. The first thing I do when checking out a mechanical watch is to wind it - get a feel for it. How did you "kick the tires" without unscrewing the crown?
It has been an expensive paper weight on my desk for me to stare and admire and take pictures
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Old 15 June 2018, 09:04 AM   #13
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The watch may need some work if it has been abused. I would send it back to Australia for a refund. Don't make his problem your problem.
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Old 15 June 2018, 09:08 AM   #14
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Bought a new Explorer 2 and same thing but I eventually got the crown unscrewed. Was worried it had been damaged but I've had it for 5 or 6 years now and no issues since then.

One thing I learned from that is to not over tighten crowns as there's just no reason for it.
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Old 15 June 2018, 09:10 AM   #15
dr3ws
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Bought a new Explorer 2 and same thing but I eventually got the crown unscrewed. Was worried it had been damaged but I've had it for 5 or 6 years now and no issues since then.

One thing I learned from that is to not over tighten crowns as there's just no reason for it.
Did you manage to do it yourself or with some kind of tool or a watchmaker fixed it?
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Old 15 June 2018, 09:13 AM   #16
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I’m curious as to what they have to say. Good luck
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Old 15 June 2018, 09:15 AM   #17
Urosfan
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That’s a first I ever heard of stuck crown
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Old 15 June 2018, 09:18 AM   #18
BobDyl
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So long as the crown is screwed all the way down, one thing to try is to soak it in very warm water for a few minutes. Dry it and try again.
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Old 15 June 2018, 10:14 AM   #19
bradyb
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Quote:
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Did you manage to do it yourself or with some kind of tool or a watchmaker fixed it?
Did it myself - just very carefully worked it loose with my fingers. Took a few minutes.
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Old 15 June 2018, 10:26 AM   #20
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Glad to hear you got it unstuck. Fingertight is fine, some people seem to over tighten the crown which is not needed.
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Old 15 June 2018, 10:34 AM   #21
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Maybe post this in the watch tech forum below?
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Old 15 June 2018, 11:12 AM   #22
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You must have bought it from this Aussie:

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Old 15 June 2018, 11:17 AM   #23
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Quote:
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The watch may need some work if it has been abused. I would send it back to Australia for a refund. Don't make his problem your problem.

Agree. Never had one stuck. I’d communicate with the seller and have them expect a return for refund if the AD indicates abuse or damage. No reason for you to inherit a previous owner’s problem.


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Old 15 June 2018, 11:20 AM   #24
Finslayer83
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Needle nose pliers with tape on the ends.

2 seconds and it’s loose.
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Old 15 June 2018, 11:31 AM   #25
dr3ws
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Agree. Never had one stuck. I’d communicate with the seller and have them expect a return for refund if the AD indicates abuse or damage. No reason for you to inherit a previous owner’s problem.


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I’m in Australia by the way and the watch is BNIB
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Old 15 June 2018, 11:37 AM   #26
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I’m in Australia by the way and the watch is BNIB
Or so they said. Unscrupulous sellers are commonplace.

How likely do you think it is that the seller never touched the crown or wound the watch even to see if it works (don't answer, it’s trick question).

Does the seller offer a return policy after your receipt and inspection?
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Old 15 June 2018, 11:44 AM   #27
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I’ve been on the forums for over 10 years and this is the first time I’ve heard of this happening. (Not saying it has not happened before, but I’ve read a lot of crazy stuff) Curious what the seller has to say about this. Sorry to even type this, but an immediate red flag just went up. As a seller should know the watch is in good working order before sending it off.
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Old 15 June 2018, 11:57 AM   #28
DahMan
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Hummm, to me, that sounds like a defective watch..... hummm
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Old 15 June 2018, 12:05 PM   #29
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Needle nose pliers with tape on the ends.

2 seconds and it’s loose.
This. Worked for me too!!
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Old 15 June 2018, 12:09 PM   #30
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I would get a loupe and look at the threads on the case tube and make sure they aren't cross threaded or otherwise damaged. I would also get an can of pressurized air an blast the underside of the crown and go over the threads on the tube with a soft bristle toothbrush.
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