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Old 3 January 2020, 11:41 AM   #1
jackiechan1212
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Tudor extends the warranty to 5 years

Tudor has increased the price twice on Dec 2018 & Jan 2019, but they also extended the warranty to 5 years for all new watches🤨🤨
Watch purchased from 1st July 2018 to 31st Dec 2019 will get free 18 months warranty extension as well.🤨🤨
https://millenarywatches.com/tudor-five-year-warranty/
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Old 3 January 2020, 01:21 PM   #2
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Good and bad news
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Old 3 January 2020, 01:37 PM   #3
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Tudor extends the warranty to 5 years

This is correct. It was posted a few weeks ago. Great move by Tudor to meet the industry standard for warranties. Excellent move to extend warranties for owners who recently purchased Tudors just prior to the warranty length update.
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Old 3 January 2020, 01:47 PM   #4
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Positive move for the brand.
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Old 3 January 2020, 01:58 PM   #5
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Old 3 January 2020, 03:00 PM   #6
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It is good news, but honestly most Rolex and Tudor buyers will never use the warranty for anything more serious than a regulation.
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Old 3 January 2020, 03:24 PM   #7
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Great news from Tudor. It was about time to do it, their in-house movement is excellent. My GMT is +1.5 sec!
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Old 6 January 2020, 09:42 AM   #8
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It is good news, but honestly most Rolex and Tudor buyers will never use the warranty for anything more serious than a regulation.
Perhaps everyone with a basic black bay. Seems to be quite a few issues with the GMT date disk and the Bronze’s aluminum bezel inlay when it hits salt water.

Glad my bronze purchase got pushed back a month.
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Old 6 January 2020, 09:51 AM   #9
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Perhaps everyone with a basic black bay. Seems to be quite a few issues with the GMT date disk and the Bronze’s aluminum bezel inlay when it hits salt water.

Glad my bronze purchase got pushed back a month.
Regardless, most Rolex/Tudor owners will not be so affected. That was my point, not that warranties are unnecessary.

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Old 6 January 2020, 09:59 AM   #10
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Old 6 January 2020, 10:03 AM   #11
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Good news for folks with the troubled GMT, although I suspect Rolex would have been good about fixing those regardless.

In fact, before the Rolex warranties were lengthened a few years ago, it was pretty common to hear about Rolex fixing genuine defects even out of warranty. In that sense, the extended warranty doesn't really mean very much. But, the certainty is nice.
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Old 6 January 2020, 10:07 AM   #12
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value play... good for them for taking on the liability for another 2 years
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Old 6 January 2020, 09:33 PM   #13
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Thank you for sharing our article! Indeed a huge step for Tudor.
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Old 6 January 2020, 09:48 PM   #14
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Quote:
Originally Posted by kieselguhr View Post
This is correct. It was posted a few weeks ago. Great move by Tudor to meet the industry standard for warranties. Excellent move to extend warranties for owners who recently purchased Tudors just prior to the warranty length update.

I don't believe this is the standard (five year warranty) but the lead for the industry. From my experience the standard is two years. Good for Tudor taking the lead along with Rolex.
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Old 6 January 2020, 09:58 PM   #15
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Lock step with Rolex. Good news for the brand
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Old 6 January 2020, 10:20 PM   #16
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well done Tudor.
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Old 6 January 2020, 11:05 PM   #17
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Positive move for the brand.
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Old 6 January 2020, 11:32 PM   #18
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Many brands are doing 8 years these days, Rolex and Tudor are still behind. My IWC was just about out of its 2 year warranty (One week left), and IWC extended it another 6 years.

They are just following the heard. They should be going back a couple of years and extending everyone who is still under their original warranty period.
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Old 6 January 2020, 11:43 PM   #19
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It is good news, but honestly most Rolex and Tudor buyers will never use the warranty for anything more serious than a regulation.
And you would be honestly wrong. Many Tudor GMT's had to have the entire movement swapped out and to compound matters, it did not always fix the problem.
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Old 6 January 2020, 11:53 PM   #20
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And you would be honestly wrong. Many Tudor GMT's had to have the entire movement swapped out and to compound matters, it did not always fix the problem.
Doesn't make Grady's comments wrong. We have no way of knowing the % of problem watches, regardless of the brand or issue. I tend to agree w/ Grady. Watch forums are anecdotal at best.
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Old 7 January 2020, 12:19 AM   #21
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Good news, thanks for sharing!
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Old 7 January 2020, 01:40 AM   #22
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Tudor extends the warranty to 5 years

Quote:
Originally Posted by HogwldFLTR View Post
I don't believe this is the standard (five year warranty) but the lead for the industry. From my experience the standard is two years. Good for Tudor taking the lead along with Rolex.


I must respectfully disagree Lee. However I will admit the statement is based on my limited experience.

IWC 8 years
Omega 5 years
Rolex 5 years

There are also other watch brands that I have not had the pleasure of owning offering 8 year warranties.
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Old 7 January 2020, 01:56 AM   #23
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And you would be honestly wrong. Many Tudor GMT's had to have the entire movement swapped out and to compound matters, it did not always fix the problem.


It sucks that you had an awful experience with Tudor to the extent that it has incurred your wrath and personal vendetta against the brand and specifically the GMT.

The truth is, isolated incidents such as yours and the “many” you claim reported on watch forums is a mere fraction in comparison to those that have not had issues.
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Old 7 January 2020, 03:58 AM   #24
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There's actually been no official announcement on a warranty extension for watches purchased between 06/18 and 12/19, however, in the UK Goldsmiths, for example, are advertising a 5yr warranty for new pieces.

There's nothing on the Tudor site whatsoever.

5 years warranty for new pieces is correct. The other half of the story isn't verified whatsoever.

The source for the story in the OP was actually a post here on TRF.
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Old 7 January 2020, 05:01 AM   #25
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I must respectfully disagree Lee. However I will admit the statement is based on my limited experience.

IWC 8 years
Omega 5 years
Rolex 5 years

There are also other watch brands that I have not had the pleasure of owning offering 8 year warranties.
JLC is now 8 years too.
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Old 7 January 2020, 06:38 AM   #26
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It sucks that you had an awful experience with Tudor to the extent that it has incurred your wrath and personal vendetta against the brand and specifically the GMT.

The truth is, isolated incidents such as yours and the “many” you claim reported on watch forums is a mere fraction in comparison to those that have not had issues.
I don’t think he has a personal vendetta from what I read. He is stating facts.

Mere fraction or not, his post is not incorrect
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Old 7 January 2020, 06:50 AM   #27
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Prob because they know there are issues with multiple models
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Old 7 January 2020, 07:25 AM   #28
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Sounds like some good news.
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Old 7 January 2020, 07:38 AM   #29
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I don’t think he has a personal vendetta from what I read. He is stating facts.



Mere fraction or not, his post is not incorrect


He has stated multiple times in various threads regarding his awful experience with the Tudor GMT, his disdain for Tudor, the predicament of the “many” Tudor GMT owners, as well as profess his newfound watch that he claims to be superior in every way to the Tudor.
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Old 7 January 2020, 07:41 AM   #30
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Quote:
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There's actually been no official announcement on a warranty extension for watches purchased between 06/18 and 12/19, however, in the UK Goldsmiths, for example, are advertising a 5yr warranty for new pieces.

There's nothing on the Tudor site whatsoever.

5 years warranty for new pieces is correct. The other half of the story isn't verified whatsoever.

The source for the story in the OP was actually a post here on TRF.
I can confirm I spoke to Rolex / Tudor customer service directly in the UK this afternoon as I wanted to know if they did a half link for my BB41 which they don’t unfortunately and I asked them at the same time about the rumour of a warranty extension on watches purchased from an AD in 2019. She confirmed my watch now had 3.5 years warranty from date of purchase.
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