Will Rolex change a dial on a watch?

[Daytonaman799]

If you owned a DD 40 in yellow gold and wanted to change the dial would RSC do it? Ie)champagne to green lacquer? They used to.

[Ramathorn]

No, not anymore for in warranty timepieces. This policy has been in effect since 2H22 and was introduced to reduce shop lead times and flipping of hotter dials.

The watch must be out of the original five year warranty period to even be considered eligible to swap dials. Even out of warranty, there are certain dials that are off limits, for example, new green lacquer dial (228238) and the olive dial (228235 / 228239).

You could swap champagne to less in demand dials such as black or white, etc.

[Daytonaman799]

Thank ypu

[ian.thomas]

Even for older watches, RSC has really tightened the availability to change dials. As Ramathorn noted, it's slim to even be considered, and even less of a chance that it's possible.

[ajh77]

For what it’s worth my 1989 18238 , within 2 yr warranty of being serviced had a champagne tapestry dial and I was able to change to a black diamond dial and was not required to have a service. However the dial swap was 10k so maybe that had something to do with why they let me change dials.

[Hadiy]

Originally Posted by Ramathorn

No, not anymore for in warranty timepieces. This policy has been in effect since 2H22 and was introduced to reduce shop lead times and flipping of hotter dials.

The watch must be out of the original five year warranty period to even be considered eligible to swap dials. Even out of warranty, there are certain dials that are off limits, for example, new green lacquer dial (228238) and the olive dial (228235 / 228239).

You could swap champagne to less in demand dials such as black or white, etc.

Thanks, i had little knowledge about this.

[63SWCGUY]

They will swap it. They have my watch now.

[Ramathorn]

Originally Posted by 63SWCGUY

They will swap it. They have my watch now.

Your post would be more helpful to all if you opted to include what watch and dial you currently have and what’s the new dial you’re requesting.

[ArtNouveau]

Originally Posted by ajh77

For what it’s worth my 1989 18238 , within 2 yr warranty of being serviced had a champagne tapestry dial and I was able to change to a black diamond dial and was not required to have a service. However the dial swap was 10k so maybe that had something to do with why they let me change dials.

I’m confused. In another thread you’re asking if you “should” change your dial, now you’re saying you already have?

[soflonative]

Rolex swapped out my champagne dial to a black dial on my gold DJ. As long as the color of dial was available for the year your watch came out Rolex, at least 2 years ago , would change it out but they also required a cleaning as well.

[sond86]

Originally Posted by Ramathorn

No, not anymore for in warranty timepieces. This policy has been in effect since 2H22 and was introduced to reduce shop lead times and flipping of hotter dials.

The watch must be out of the original five year warranty period to even be considered eligible to swap dials. Even out of warranty, there are certain dials that are off limits, for example, new green lacquer dial (228238) and the olive dial (228235 / 228239).

You could swap champagne to less in demand dials such as black or white, etc.

Curious would swapping a dial thru Rolex adversely affect the value if one were to sell later?
Like on a rose gold swap to olive dial ?

[Ramathorn]

Originally Posted by sond86

Curious would swapping a dial thru Rolex adversely affect the value if one were to sell later?
Like on a rose gold swap to olive dial ?

If you have the older white/green/gold warranty card and it states your original dial, then yes, there may be a negative impact on trade in value down the road. If you have documents from the RSC regarding the dial swap, it should help minimize any potential impact. Also depends on the secondary dealer you’re working with. Some don’t like buying watches with “stories” behind them.

From what I’ve seen with the secondary market, there’s a lot of questions regarding authenticity when a dial doesn’t match its original as stated on the older warranty cards, especially if there isn’t any RSC paperwork accompanying the watch. If you have all the documents in order then you should be okay.

[sond86]

Originally Posted by Ramathorn

If you have the older white/green/gold warranty card and it states your original dial, then yes, there may be a negative impact on trade in value down the road. If you have documents from the RSC regarding the dial swap, it should help minimize any potential impact. Also depends on the secondary dealer you’re working with. Some don’t like buying watches with “stories” behind them.

From what I’ve seen with the secondary market, there’s a lot of questions regarding authenticity when a dial doesn’t match its original as stated on the older warranty cards, especially if there isn’t any RSC paperwork accompanying the watch. If you have all the documents in order then you should be okay.

Thanks! Good insight.