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Italia64 · 3 December 2011, 10:11 AM

Any Oris owners sent their watch in for service to Oris recently? My 11-yr old Big Crown needs a CLA and I've heard that Oris is pretty slow these days; a local retailer said that 8 weeks is pretty normal turnaround. Is this worth it or should I just take it to a quality local shop to have it done?

WatchTimes · 4 December 2011, 03:39 AM

Oris is slow and not fun to deal with....
I have a client who bought one when he was on a cruise
and has had nothing but problems with it and with Oris
service.
The watch has come back twice and both times the case
was in worse shape than when it was sent in and the "repair"
ended up causing other problems both times....
He told me he finally had it with their service and the problems
and ended up selling it on EBay.

Italia64 · 4 December 2011, 03:55 AM

Interesting. My Oris has run perfectly for more than 10 years, so quality hasn't been an issue. Maybe I won't send it in but find a local competent watch guy.
Any one else have experiences with Oris service?

Cuts33 · 9 December 2011, 02:52 AM

Give em a call.

http://www.thewatchmaker.com/orisfactoryservice.html

mikkolopez · 12 December 2011, 04:32 PM

locally, we have a shabby Oris service center from about 5 years back, though don't know if they improved. I walked away from the brand from 4 years back because of the shabby service.

Don't get me wrong, the watch is very good, mechanical watch focus, good design. it's the after sales service that did the brand in for me.

3 December 2011, 10:11 AM	#1
Italia64 "TRF" Member Join Date: Nov 2011 Location: USA Watch: Me Posts: 39	Oris Service Any Oris owners sent their watch in for service to Oris recently? My 11-yr old Big Crown needs a CLA and I've heard that Oris is pretty slow these days; a local retailer said that 8 weeks is pretty normal turnaround. Is this worth it or should I just take it to a quality local shop to have it done?

4 December 2011, 03:39 AM	#2
WatchTimes 2024 ROLEX DATEJUST41 Pledge Member Join Date: Jun 2008 Real Name: JYogi/Jeremy Location: Metro Detroit USA Watch: It's a Rolex! Posts: 5,477	Oris is slow and not fun to deal with.... I have a client who bought one when he was on a cruise and has had nothing but problems with it and with Oris service. The watch has come back twice and both times the case was in worse shape than when it was sent in and the "repair" ended up causing other problems both times.... He told me he finally had it with their service and the problems and ended up selling it on EBay. __________________ "You won't rise to the occasion - you'll default to your level of training." Barrett Tillman Kentucky Colonel, Tennessee Squire & Combat Leprechaun

12 December 2011, 04:32 PM	#5
mikkolopez "TRF" Member Join Date: Sep 2010 Location: Philippines Posts: 2,301	locally, we have a shabby Oris service center from about 5 years back, though don't know if they improved. I walked away from the brand from 4 years back because of the shabby service. Don't get me wrong, the watch is very good, mechanical watch focus, good design. it's the after sales service that did the brand in for me. Last edited by mikkolopez; 12 December 2011 at 04:34 PM.. Reason: spelling

4 December 2011, 03:55 AM	#3
Italia64 "TRF" Member Join Date: Nov 2011 Location: USA Watch: Me Posts: 39	Interesting. My Oris has run perfectly for more than 10 years, so quality hasn't been an issue. Maybe I won't send it in but find a local competent watch guy. Any one else have experiences with Oris service?

9 December 2011, 02:52 AM	#4
Cuts33 "TRF" Member Join Date: Jul 2011 Location: Chicago Posts: 436	Give em a call. http://www.thewatchmaker.com/orisfactoryservice.html

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