New Warrant Card with NFC chip

[myonlyrolex]

Hi all was just curious as maybe i have over looked a post as there are many.
Does the warranty card with nfc link the watches serial number .
When you scan your warranty card does it transfer you to rolex site re your actual model as some have said it does not bring the model up they have purchased.
If already answered please add forum link
Thanks

[HotAirKing]

I actually tried this just yesterday to see and it brought up the generic Rolex site for both of mine.

[David5807]

Originally Posted by HotAirKing

I actually tried this just yesterday to see and it brought up the generic Rolex site for both of mine.

Same thing with my wife's watch purchased through an AD.

[inadeje]

The NFC is a gimmick with no meaningful usage. It makes for a good marketing narrative to seemingly have Rolex on point with modern technology.

It doesn’t work and is a lost opportunity to suppress counterfeits

[Rolex1982]

Originally Posted by inadeje

The NFC is a gimmick with no meaningful usage. It makes for a good marketing narrative to seemingly have Rolex on point with modern technology.

It doesn’t work and is a lost opportunity to suppress counterfeits

This, i don’t understand why they didn’t use it to store more information on it. Like serial and purchase info.

[jamesbondOO7]

Somehow one gets that information:

[Rollieo]

It has serial number and service performed for the extended warranty card when you bring it in for service.

I don’t remember what shows up for a new warranty card. If everyone is saying it’s just the model website, then too lazy to get the box and warranty to check.

[dcash0615]

When you scan your warranty card into your web browser it will open up the Rolex main web page only. It will not open up to your exact model. Not sure what data Rolex stores on the chip within the the warranty card.

[padi56]

Originally Posted by inadeje

The NFC is a gimmick with no meaningful usage. It makes for a good marketing narrative to seemingly have Rolex on point with modern technology.

It doesn’t work and is a lost opportunity to suppress counterfeits

Exactly that.

[SubDate]

Originally Posted by Rollieo

It has serial number and service performed for the extended warranty card when you bring it in for service.

I don’t remember what shows up for a new warranty card. If everyone is saying it’s just the model website, then too lazy to get the box and warranty to check.

Key phrase “when you bring it in for service”. If no past service, the generic Rolex home page launches.

[Rolex1982]

So I got interested. There is more data on the chip than we can see with our regular phone NFC reader. My educated guess would be that an service app that only AD/RSC employees have that can read more. The original data is encrypted. Here is a portion of the data that is on my GMT warranty card.

The base url is https://gcard.rolex.com/id?ekid…&enpd…..&enfd…..&cmac….

Where the dots are, there are encrypted numbers. Most likely unique to my watch. My guess would be that the gcard subdomain of the rolex website detects if the useragent is a regular webbrowser or the service app. If it is the regular webbrowser, it redirects to the main rolex website. I now think it is more than just a gimmick.

The ekid and enpd are most likely variables encryption_key_id and encryption_passwords. The other two variables contain the actual data. Again, just my educated guess but i created software with NFC chips and scanners in the Netherlands and it looks like the same setup is used.

Edit:
I just did a lightweight subdomain scan of the rolex.com domain and this supports my suspicions, the gcard.rolex.com url goes to a different IP address than the regular www.rolex.com. So it’s not that it is going straight to the rolex website. It first goes to a different webserver/application that checks some data before it redirects us to the regular website.

Rolex can track the warranty card and the frequency of checking the card. It also will log the user his IP address with the possible location data. If it uses tracking cookies they know a lot more than we think about it’s customer base.

[Rushne]

Originally Posted by Rolex1982

So I got interested. There is more data on the chip than we can see with our regular phone NFC reader. My educated guess would be that an service app that only AD/RSC employees have that can read more. The original data is encrypted. Here is a portion of the data that is on my GMT warranty card.

The base url is https://gcard.rolex.com/id?ekid…&enpd…..&enfd…..&cmac….

Where the dots are, there are encrypted numbers. Most likely unique to my watch. My guess would be that the gcard subdomain of the rolex website detects if the useragent is a regular webbrowser or the service app. If it is the regular webbrowser, it redirects to the main rolex website. I think it is more than just a gimmick.

The ekid and enpd are most likely variables encryption_key_id and encryption_passwords. The other two variables contain the actual data. Again, just my educated guess but i created software with NFC chips and scanners in the Netherlands and it looks like the same setup is used.

Thank you! I was just going to post the same thing.
Given that every dealer has a Rolex issued mobile device as well. I would wager this device also has built in authentication to pass through this Rolex address unhindered unlike our phones.
Speaking with an ad it apparently registers the warranty and sale directly with Rolex.
Quite a change to the business model as Rolex always just knew how much they sold to their dealers and no idea when that stock moved onto an end consumer. Now they know when they sold to their dealer and when a sale was then made to a customer.
No customer data is sent of course. It’s just a flag back to Rolex for warranty activation.

[Rolex1982]

Originally Posted by Rushne

Thank you! I was just going to post the same thing.
Given that every dealer has a Rolex issued mobile device as well. I would wager this device also has built in authentication to pass through this Rolex address unhindered unlike our phones.
Speaking with an ad it apparently registers the warranty and sale directly with Rolex.
Quite a change to the business model as Rolex always just knew how much they sold to their dealers and no idea when that stock moved onto an end consumer. Now they know when they sold to their dealer and when a sale was then made to a customer.
No customer data is sent of course. It’s just a flag back to Rolex for warranty activation.

You’re welcome. I edited my post after you quoted it with some additional info.

Yes, they jumped (a little late) on the internet and big data train.

Since they now have a lot more information, they can track over time how the watches travel around the world a lot faster than they used to. And if everyone is like us that try the NFC chip, they even know more. Smart move from them.

[SearChart]

Originally Posted by Rolex1982

This, i don’t understand why they didn’t use it to store more information on it. Like serial and purchase info.

The info is for the RSC, not the customer. All you need to see is how long you have warranty left and for which watch the card is.

[Rolex1982]

Originally Posted by SearChart

The info is for the RSC, not the customer. All you need to see is how long you have warranty left and for which watch the card is.

Yes but the end customer doesn’t have access to anything. Like my posts above yours state, i can see there is more on it than I thought when i posted my first message this morning.

[DAGMoney]

Tudor is using NFC technology, too. Their COSC product brings you only to the Tudor website, but their METAS watches are supposed to allow a consumer to view the METAS certificate for their specific watch. Because I have only a COSC and not METAS Tudor, I can't confirm....

[SearChart]

Originally Posted by Rolex1982

Yes but the end customer doesn’t have access to anything. Like my posts above yours state, i can see there is more on it than I thought when i posted my first message this morning.

The rest of the info is only accessible for people with a WSR or WSA account. The previous card didn't give you any more information either, the rest of the information isn't useful or interesting to 99.9% of the customers, I'm sure some here would like to see it but most people don't care.

I think it's perfectly fine this way, I really like how easily the card is matched with the watch, it's faster for us watchmakers than making the older type card.

[Rolex1982]

Originally Posted by SearChart

The rest of the info is only accessible for people with a WSR or WSA account. The previous card didn't give you any more information either, the rest of the information isn't useful or interesting to 99.9% of the customers, I'm sure some here would like to see it but most people don't care.

I think it's perfectly fine this way, I really like how easily the card is matched with the watch, it's faster for us watchmakers than making the older type card.

I understand what you mean but wouldn’t it be good for the secondary market if maintenance history was visible? It would be an extra incentive to only service at RSC. Now (un)trusted dealers can claim lots of things.