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17 April 2011, 05:06 AM | #61 |
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17 April 2011, 05:09 AM | #62 | |
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17 April 2011, 05:10 AM | #63 |
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I'd like to say, as a seller, i'm somewhat disappointed by this.
Gasman, please send the watch to my office (will PM you address) and we will have the watch regulated by Mr. Charlie Cleeves, no charge naturally. Will do my best to get it to you as quickly as possibe. If you need reassurance that your baby is safe with me, I'm sure you will find it here
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17 April 2011, 05:11 AM | #64 | |
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Hopefully there will be a happy ending for both here but i have to say the sellers responce has put me off considering future purchases from him. |
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17 April 2011, 05:13 AM | #65 | |
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PS. I bought a watch from a private party last night with some hairline scratches, can I send it to you? |
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17 April 2011, 05:13 AM | #66 | |
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17 April 2011, 05:14 AM | #67 | |
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17 April 2011, 05:15 AM | #68 | |
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17 April 2011, 05:15 AM | #69 | |
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17 April 2011, 05:16 AM | #70 |
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17 April 2011, 05:16 AM | #71 | |
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17 April 2011, 05:17 AM | #72 |
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Other than the timing issue, which could just be a bad luck knock during shipping, there were undisclosed defects. No resolution there either.
It's strange, I don't sell anything at all, but I would try harder to maintain my good reputation than this prolific seller has. Maybe he's going out of business.
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17 April 2011, 05:18 AM | #73 |
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I am in sales, and if their was an issue with the products I sold, I get to show the real reason they bought From me in the first place.... SERVICE.
How much would splitting the cost of a regulation really cost you? In my time I've had to step up and pay out of my own pocket to make things right. Then again, I like to sleep at night. I have looked at some of your watches in the past, and came really close to buying a Sub from you a few months ago. By stepping up and making this right, you might cement yourself as a trusted seller in the face of an issue that has been made public. You have been given the chance to resolve this issue in front of possible future buyers, yet you won't.....
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17 April 2011, 05:19 AM | #74 | |
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17 April 2011, 05:21 AM | #75 | |||
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17 April 2011, 05:21 AM | #76 |
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As a minimum the seller should cover the fee for repair and be aware the buyer has rights.
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17 April 2011, 05:21 AM | #77 |
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Honesty, this thread is like watching a train-wreck. I'm horrified, feel bad, but I can't look away.
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17 April 2011, 05:21 AM | #78 |
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Stop guys, I appreciate it, but this isn't some publicity thing. A wrong needs righted.
And - sorry - guess I should mention that Charlie Cleeves is an extremely respected independent, who happens to be within driving distance of my office.
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17 April 2011, 05:22 AM | #79 | |
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Ever heard of under promise and over deliver?
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17 April 2011, 05:22 AM | #80 | ||
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It is your prerogative, but I believe you just shot yourself in the foot! Quote:
I'd like to reiterate this.....Keep it above board and stay on the high road with the responses and it'll be allowed to continue! You'll be hard pressed to find such a fair and honest seller as Greg!! (+ a couple of others!)
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17 April 2011, 05:22 AM | #81 |
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It seems like the buyer has lost faith in the seller which is a shame as I am sure it could have been resolved with a bit of give & take on both sides
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17 April 2011, 05:35 AM | #82 |
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First, let me say thank you to this forum. I wasn't exactly sure how a person with zero posts would be greeted while complaining about a well known seller on this site. You all have been very welcoming and I look forward to spending more time here.
I figure I have gotten about as far as I am going to get with Richard. I am glad that the truth is now out there so others will not have the same experience. Greg, thank you for your generous offer. I will be in touch via pm soon. Gasman |
17 April 2011, 05:36 AM | #83 | |
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My reply would have been, "sorry, I don't know how I missed the dings. Send it back immediately if you're not satisfied.". Or maybe offer a reasonable monetary concession as an alternative.
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17 April 2011, 05:36 AM | #84 | |
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This.....
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Should be.... I am very sorry your unhappy with your purchase I will more than happily refund your money in full plus shipping. |
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17 April 2011, 05:43 AM | #85 |
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Great example of Buyer beware
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17 April 2011, 05:44 AM | #86 |
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With all the cards now on the table I have a question for the powers to be.
Suppose this seller continuous to sell on this forum and as not many members gets down to this section to read about this wouldn't it be beneficial to have some kind of warning/attention next to his name? I was thinking something like: If you buy from me and something goes wrong, you're on your own as I don't stand behind my products. |
17 April 2011, 05:46 AM | #87 | |
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17 April 2011, 05:49 AM | #88 | |
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17 April 2011, 05:49 AM | #89 | |
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We have to consider the well being of the membership. As for future listings ... we'll cross that bridge at the point that he feels that it's appropriate to list any.
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17 April 2011, 05:50 AM | #90 | |||
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Greg mate despite your Will-esque t-shirts you're clearly an honourable gentleman & I genuinely look forward to buying from you some day.
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