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btinl · 4 July 2020, 03:30 AM

I took the plunge on a new 5170R (from AD) but the finishing on the hands can’t be right. The hands look smudged as if wiped with a dirty cloth.

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waspy1 · 4 July 2020, 03:44 AM

I think you know what you have to do...

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Pim · 4 July 2020, 04:02 AM

Congratz !!

Put a loupe on it and go back to the seller if needed

Bearxj86 · 4 July 2020, 04:41 AM

Wtf

btinl · 4 July 2020, 05:07 AM

The numerals also all have micro scratches under the loupe. I have contacted the AD already and have an appt Tuesday when they re-open.

aj_tucker · 4 July 2020, 05:39 AM

What smudges are you referring to? Can you point them out?

btinl · 4 July 2020, 05:46 AM

Quote:

Originally Posted by aj_tucker

What smudges are you referring to? Can you point them out?

The hour and minute hands do not have a perfectly mirror finish. They look dirty or scratched.

martinr · 4 July 2020, 05:53 AM

Was this the one Hesselbein had for sale?

btinl · 4 July 2020, 05:54 AM

Quote:

Originally Posted by martinr

Was this the one Hesselbein had for sale?

No. Not from them.

CamSLC · 4 July 2020, 05:55 AM

That is frustrating. Hope the AD can make it right for you.

Platypus · 4 July 2020, 06:00 AM

Is that dust under the crystal I see?

Bearxj86 · 4 July 2020, 06:06 AM

As a FYI, the case looks like there are micro scratches. To me it is not a mint watch but one that was shown alot or worst case it is preowned.

You might want to ask them for the story on this one...

Quote:

Originally Posted by btinl

I took the plunge on a new 5170R (from AD) but the finishing on the hands can’t be right. The hands look smudged as if wiped with a dirty cloth.

Sent from my iPhone using Tapatalk

offrdmania · 4 July 2020, 06:25 AM

Those hands almost look tarnished. Maybe this was a piece that was returned because of a flaw and then it was resold as new but had been opened up and exposed to air for too long maybe?

gsg · 4 July 2020, 07:06 AM

Where you present when this watch was first unsealed? As mentioned, the micro scratches in the case and bezel make it look like a preowned watch.

btinl · 4 July 2020, 07:12 AM

Quote:

Originally Posted by gsg

Where you present when this watch was first unsealed? As mentioned, the micro scratches in the case and bezel make it look like a preowned watch.

No, I wasn't there when it was unsealed. The micro scratches on the case don't bother me so much because they are inevitable. The hands and dial though should be pristine.

Pim · 4 July 2020, 07:37 AM

Quote:

Originally Posted by btinl

No, I wasn't there when it was unsealed. The micro scratches on the case don't bother me so much because they are inevitable. The hands and dial though should be pristine.

Agreed, watch should never have left the factory and this looks bad for the PP quality control dept.

dauster · 4 July 2020, 12:16 PM

And this after reading the macro shots thread oh boy frustrating

Humble michael · 4 July 2020, 12:24 PM

Quote:

Originally Posted by bearxj86

As a FYI, the case looks like there are micro scratches. To me it is not a mint watch but one that was shown alot or worst case it is preowned.

You might want to ask them for the story on this one...

Yep I am with Jin , sorry this happened op.

Soondooboo · 4 July 2020, 12:35 PM

What happened to PP seal being higher quality than Geneva seal?

impinth06 · 4 July 2020, 12:51 PM

Quote:

Originally Posted by Soondooboo

What happened to PP seal being higher quality than Geneva seal?

It may just be marketing hype

sgwatchguy · 4 July 2020, 01:02 PM

You should ask for a replacement.

Andad · 4 July 2020, 01:13 PM

Quote:

Originally Posted by offrdmania

Those hands almost look tarnished. Maybe this was a piece that was returned because of a flaw and then it was resold as new but had been opened up and exposed to air for too long maybe?

Are thet usually closed under Nitrogen or some other atmosphere?

michaelodonnell123 · 4 July 2020, 05:57 PM

Quote:

Originally Posted by aj_tucker

What smudges are you referring to? Can you point them out?

He DID point them out. Look at the hands of the first picture.

myporsche · 4 July 2020, 06:38 PM

So frustrating to see posts like this. Even though I don't agree with it all, PP watches are supposed to have higher levels of finishing and detail on their higher end pieces which this one I would consider. It's disappointing, PP really needs to step it up and stop just relying on their history and prestige (also hype). Hope its resolved to your liking OP.

RussW · 4 July 2020, 07:53 PM

The chrono hands look an odd colour. Have they caught the sunlight or are they always that colour?

Humble michael · 4 July 2020, 09:16 PM

Wow! Op , I sure hope you didn’t pay 80 grand for that piece- if you did I would demand a refund , just MO . :-(

GoingPlaces · 4 July 2020, 09:25 PM

I would ask for a replacement watch. Period.

1William · 4 July 2020, 10:14 PM

Very disappointing but let's see what the AD says and offers. I would not be inclined to accept a service or a send back to PP if I was still the owner. With the current situation who knows when it would be back. I would want a refund or a new watch/differentwatch. Keep us posted.

ap1 · 4 July 2020, 10:14 PM

Return to sender

Chiboy · 4 July 2020, 10:55 PM

The watch is discontinued, no? So a replacement might be problematic. That sucks.

I don't own a loupe, or a PP for that matter, but if buyers are going to put a new watch under a loupe, doesn't it make sense to do it in the store before one buys it?

Good luck getting resolved. Pretty watch!

4 July 2020, 03:30 AM	#1
btinl 2024 Pledge Member Join Date: Aug 2010 Location: . Watch: on my wrist Posts: 1,942	Received my first Patek today but... I took the plunge on a new 5170R (from AD) but the finishing on the hands can’t be right. The hands look smudged as if wiped with a dirty cloth. Sent from my iPhone using Tapatalk

4 July 2020, 06:25 AM	#13
offrdmania 2024 ROLEX DATEJUST41 X2 Pledge Member Join Date: May 2008 Real Name: Matt Location: Wine Country, Ca Posts: 5,845	Those hands almost look tarnished. Maybe this was a piece that was returned because of a flaw and then it was resold as new but had been opened up and exposed to air for too long maybe? __________________ TRF Member 11738

4 July 2020, 01:02 PM	#21
sgwatchguy "TRF" Member Join Date: Jan 2020 Real Name: KP Jimmy Location: Singapore Watch: R/AP/FPJ/Hermès/et Posts: 6,597	You should ask for a replacement. __________________

4 July 2020, 10:55 PM	#30
Chiboy "TRF" Member Join Date: Aug 2016 Location: Chicago Watch: Daytona Posts: 5,383	The watch is discontinued, no? So a replacement might be problematic. That sucks. I don't own a loupe, or a PP for that matter, but if buyers are going to put a new watch under a loupe, doesn't it make sense to do it in the store before one buys it? Good luck getting resolved. Pretty watch! __________________ Datejust w/black Tapestry dial (1985) / Daytona (2016)

4 July 2020, 03:44 AM	#2
waspy1 Banned Join Date: Oct 2011 Real Name: Jeff Location: Home! Posts: 1,259	I think you know what you have to do... Sent from my iPhone using Tapatalk

4 July 2020, 04:02 AM	#3
Pim Banned Join Date: Jun 2019 Location: Netherlands Posts: 515	Congratz !! Put a loupe on it and go back to the seller if needed

4 July 2020, 04:41 AM	#4
Bearxj86 "TRF" Member Join Date: Jun 2017 Location: Los Angeles Watch: 3970 Posts: 3,801	Wtf

4 July 2020, 05:07 AM	#5
btinl 2024 Pledge Member Join Date: Aug 2010 Location: . Watch: on my wrist Posts: 1,942	The numerals also all have micro scratches under the loupe. I have contacted the AD already and have an appt Tuesday when they re-open.

4 July 2020, 05:39 AM	#6
aj_tucker "TRF" Member Join Date: Jun 2019 Location: New York Watch: Daytona 116500 Posts: 172	What smudges are you referring to? Can you point them out?

4 July 2020, 05:53 AM	#8
martinr "TRF" Member Join Date: Jan 2013 Location: California Posts: 3,099	Was this the one Hesselbein had for sale?

4 July 2020, 05:55 AM	#10
CamSLC "TRF" Member Join Date: Jun 2016 Location: USA Watch: Rolex & Patek Posts: 1,436	That is frustrating. Hope the AD can make it right for you.

4 July 2020, 06:00 AM	#11
Platypus Banned Join Date: May 2020 Location: USA Posts: 70	Is that dust under the crystal I see?

4 July 2020, 07:06 AM	#14
gsg "TRF" Member Join Date: Feb 2017 Location: Texas Posts: 226	Where you present when this watch was first unsealed? As mentioned, the micro scratches in the case and bezel make it look like a preowned watch.

4 July 2020, 12:16 PM	#17
dauster "TRF" Member Join Date: Mar 2019 Location: San Francisco Posts: 2,862	And this after reading the macro shots thread oh boy frustrating

4 July 2020, 12:35 PM	#19
Soondooboo "TRF" Member Join Date: Apr 2020 Location: San Francisco Posts: 122	What happened to PP seal being higher quality than Geneva seal?

4 July 2020, 06:38 PM	#24
myporsche "TRF" Member Join Date: Oct 2015 Location: LA<>NY Watch: Rolex♠Lange Posts: 2,277	So frustrating to see posts like this. Even though I don't agree with it all, PP watches are supposed to have higher levels of finishing and detail on their higher end pieces which this one I would consider. It's disappointing, PP really needs to step it up and stop just relying on their history and prestige (also hype). Hope its resolved to your liking OP.

4 July 2020, 07:53 PM	#25
RussW "TRF" Member Join Date: Apr 2012 Location: England Watch: 5990 Posts: 3,339	The chrono hands look an odd colour. Have they caught the sunlight or are they always that colour?

4 July 2020, 09:16 PM	#26
Humble michael "TRF" Member Join Date: Oct 2014 Real Name: James Cline Location: san antonio Watch: 5711 white , 5990, Posts: 1,218	Wow! Op , I sure hope you didn’t pay 80 grand for that piece- if you did I would demand a refund , just MO . :-(

4 July 2020, 09:25 PM	#27
GoingPlaces "TRF" Member Join Date: Jul 2014 Location: Washington, DC Posts: 5,341	I would ask for a replacement watch. Period.

4 July 2020, 10:14 PM	#28
1William 2024 ROLEX DATEJUST41 Pledge Member Join Date: Nov 2010 Location: North Carolina Watch: Rolex/Others Posts: 44,718	Very disappointing but let's see what the AD says and offers. I would not be inclined to accept a service or a send back to PP if I was still the owner. With the current situation who knows when it would be back. I would want a refund or a new watch/differentwatch. Keep us posted.

4 July 2020, 10:14 PM	#29
ap1 2024 Pledge Member Join Date: Mar 2013 Location: usa Posts: 19,041	Return to sender

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