ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
26 May 2017, 05:03 AM | #1 |
"TRF" Member
Join Date: Sep 2015
Real Name: Mike
Location: Socal
Watch: AP/PP/Rolex
Posts: 1,765
|
RG44 off to the spa today
My RG44 is off to the spa today. The prepaid kit they sent me is pretty cool. Contacted APSC Clearwater directly. Found out if you go through an AD or Boutique for service, you have to communicate through them and cannot call APSC directly regarding the service?
They tell me five weeks turn around time. I hope it's sooner. I'm going to have withdraw issues!!
__________________
PP 5205G-013/ PP 5212A / AP 15416CE /26574 st QP/ AP 50th 16202st /AP 15500st Black / AP 26405CE / AP 77350CE / AP 15551st / AP 67540sk /Daytona C White/Rolex SS BLRO / Rolex Sub Green / Rolex Explorer II/ Rolex DJ Blue |
26 May 2017, 05:11 AM | #2 |
Banned
Join Date: Jul 2010
Real Name: Sam
Location: UK
Watch: AP ☠️
Posts: 6,151
|
What's it in for, service or issue?
At least you have the CE to tide you over |
26 May 2017, 06:46 AM | #3 |
"TRF" Member
Join Date: Jul 2011
Real Name: Serg
Location: US of A
Watch: AP
Posts: 7,425
|
Every time I sent one of mine I went through the boutique and always got my updates (and watch returned) through them. However, I remember I once called Lindsay (I think) at Clearwater and she was happy to give me and update and answer my questions. It just may take them a bit longer to find your data.
__________________
How can you have any pudding if you don't eat yer meat???? |
26 May 2017, 07:14 AM | #4 | ||
"TRF" Member
Join Date: Sep 2015
Real Name: Mike
Location: Socal
Watch: AP/PP/Rolex
Posts: 1,765
|
Quote:
Quote:
The boutique in Beverly Hills is 32 miles away from my office, but might as well be 100 miles away with LA traffic. lol. Didn't want to go through an AD especially when I didn't purchase from them.
__________________
PP 5205G-013/ PP 5212A / AP 15416CE /26574 st QP/ AP 50th 16202st /AP 15500st Black / AP 26405CE / AP 77350CE / AP 15551st / AP 67540sk /Daytona C White/Rolex SS BLRO / Rolex Sub Green / Rolex Explorer II/ Rolex DJ Blue |
||
26 May 2017, 07:14 AM | #5 |
2024 Pledge Member
Join Date: Feb 2010
Real Name: Neil
Location: UK
Watch: ing ships roll in
Posts: 59,220
|
That kit is very cool, like a cardboard concierge service.
|
26 May 2017, 07:50 AM | #6 | |
"TRF" Member
Join Date: Jul 2011
Real Name: Serg
Location: US of A
Watch: AP
Posts: 7,425
|
Quote:
__________________
How can you have any pudding if you don't eat yer meat???? |
|
26 May 2017, 08:57 AM | #7 |
"TRF" Member
Join Date: Jun 2008
Real Name: Chris
Location: Boston, MA
Watch: 228239, PAM00684
Posts: 2,116
|
I've been in your shoes before...always nice when you have another AP to wear in the meantime!
__________________
Rolex 228239 PAM00684 |
26 May 2017, 11:16 AM | #8 |
"TRF" Member
Join Date: Mar 2015
Location: Europe
Watch: Go Offshore
Posts: 129
|
How does the light polish differ from a regular one? Is it a different process where they take less material and doesn't count against the 4 lifetime polishes recommendation?
Sent from my iPhone using Tapatalk |
26 May 2017, 11:26 AM | #9 |
"TRF" Member
Join Date: Sep 2015
Real Name: Mike
Location: Socal
Watch: AP/PP/Rolex
Posts: 1,765
|
Probably the same thing. Just a figure of speech.
__________________
PP 5205G-013/ PP 5212A / AP 15416CE /26574 st QP/ AP 50th 16202st /AP 15500st Black / AP 26405CE / AP 77350CE / AP 15551st / AP 67540sk /Daytona C White/Rolex SS BLRO / Rolex Sub Green / Rolex Explorer II/ Rolex DJ Blue |
26 May 2017, 02:49 PM | #10 |
"TRF" Member
Join Date: Apr 2012
Real Name: Alex
Location: Chicago
Watch: AP,PP, Rolex
Posts: 37,156
|
APSC is great. Mine was away for only 2.5 weeks
__________________
Instagram: @Hairdude Watches in Collection 5070R, 5522A, 214270 MK1, 228238 16750, 26401, 5711, 116718, 116710LN, 116300, 16710"Coke", 372, 15300, 15703 (All Flipped) Official Member "Perpetual 30" Las Vegas GTG 2016 Official Member "WIS-CON" Las Vegas International GTG 2017 Official Member 'WIS-CON' Las Vegas Int'l GTG 2018 |
26 May 2017, 03:53 PM | #11 |
"TRF" Member
Join Date: Apr 2015
Location: Stockholm
Watch: 15707CE
Posts: 1,985
|
For me it means to polish it moderately, so if there are dings that would need much material loss to completely remove they don't polish it completely away.
__________________
State of the union: 5066A,15400ST,15707CE,116610LN,26470OR and a few other… |
26 May 2017, 06:45 PM | #12 |
2024 Pledge Member
Join Date: Nov 2011
Location: UK
Watch: AP, Rolex, Omega
Posts: 1,334
|
I was told AP won't re-finish PM watches because of the metal loss issue? Maybe I misunderstood, or was told incorrectly.
|
26 May 2017, 08:27 PM | #13 |
"TRF" Member
Join Date: Mar 2015
Location: Europe
Watch: Go Offshore
Posts: 129
|
|
26 May 2017, 08:36 PM | #14 |
2024 ROLEX DATEJUST41 Pledge Member
Join Date: Nov 2010
Location: North Carolina
Watch: Rolex/Others
Posts: 44,671
|
Nice watch. Service time is always a long time for me. Even when I have other watches to wear.
|
26 May 2017, 10:47 PM | #15 |
2024 ROLEX DATEJUST41 Pledge Member
Join Date: Apr 2012
Real Name: Thomas
Location: Midwest USA
Watch: AP PP Rolex
Posts: 3,300
|
I've had several AP's worked on directly through Clearwater...some of the best customer service I have received in any industry.
All returned before quoted time and in perfect condition. I would politely say that is not the case other watch brands I have had to service. You get your 44mm RG back in short order! |
27 May 2017, 06:13 AM | #16 | |
"TRF" Member
Join Date: Sep 2015
Real Name: Mike
Location: Socal
Watch: AP/PP/Rolex
Posts: 1,765
|
Quote:
Luckily, no deep scratches or dents in mine. Very light surface scratches they should be able to remove hopefully without taking too much material off.
__________________
PP 5205G-013/ PP 5212A / AP 15416CE /26574 st QP/ AP 50th 16202st /AP 15500st Black / AP 26405CE / AP 77350CE / AP 15551st / AP 67540sk /Daytona C White/Rolex SS BLRO / Rolex Sub Green / Rolex Explorer II/ Rolex DJ Blue |
|
27 May 2017, 07:21 AM | #17 | |
"TRF" Member
Join Date: Dec 2012
Real Name: Ash
Location: UK
Watch: AP Royal Oak
Posts: 4,544
|
Quote:
Not correct, I scratched the case of mine and AP refinished it on just that area with no visible difference to the shape of the case. I would recommend it to anyone who has done the same. Sent from my iPhone using Tapatalk |
|
27 May 2017, 09:24 PM | #18 | |
"TRF" Member
Join Date: Mar 2015
Location: Europe
Watch: Go Offshore
Posts: 129
|
Quote:
How long did you have it before deciding to polish? People say you should wait years, but I don't know if I want to accumulate so many scratches before doing it also Sent from my iPhone using Tapatalk |
|
27 May 2017, 09:33 PM | #19 | |
"TRF" Member
Join Date: Dec 2012
Real Name: Ash
Location: UK
Watch: AP Royal Oak
Posts: 4,544
|
Quote:
All AP do to remove surface scratches, literally, is run the case along some fine sandpaper. 600 or 800 grit, the amount of case material removed is negligible. If the watch has more significant damage like dings then it's a different story. Sent from my iPhone using Tapatalk |
|
27 May 2017, 09:48 PM | #20 | |
"TRF" Member
Join Date: Mar 2015
Location: Europe
Watch: Go Offshore
Posts: 129
|
RG44 off to the spa today
Quote:
I was told In those situations ( and in gold / other precious metal models) that they can laser and fill somehow. That would mean they build up and then take down excess. Does this mean that the case itself , if we are not talking about bezels on other models, can be refreshed more than the 3-4 in a lifetime recommendation ? I also wonder if there is a difference between "refinishing" , "polishing" "refreshing" etc. be it light or full-on. it would be nice to wear the watch and not be scared of having it damaged so much, knowing that it can be restored within reason and keep its value . Gold is soft . 44 owners - please chime in on your experience, especially over the years. I have had this question in my head for a while, and, get different answers across ADs and boutiques, strangely. I've heard the case itself will last forever from some, (lasers and filling) , and also that the case is done after 3-4 times from others. Mostly concerned about regular wear and tear , and I've never had a gold watch before this one! Sent from my iPhone using Tapatalk |
|
27 May 2017, 10:16 PM | #21 |
2024 Pledge Member
Join Date: Jul 2013
Real Name: Brian (TBone)
Location: canada
Watch: es make me smile
Posts: 73,587
|
|
27 May 2017, 10:25 PM | #22 | |
"TRF" Member
Join Date: Jul 2011
Real Name: Serg
Location: US of A
Watch: AP
Posts: 7,425
|
Quote:
__________________
How can you have any pudding if you don't eat yer meat???? |
|
27 May 2017, 10:40 PM | #23 | |
"TRF" Member
Join Date: Mar 2015
Location: Europe
Watch: Go Offshore
Posts: 129
|
RG44 off to the spa today
Quote:
Yes, that I understand, but I am talking more about the things that can happen to a "going out" watch worn often. If I like the brand new look for the watch case, I can only do it 3-4 times before I have to buy a new case for it? I understand about the bezels, but those are much easier to replace then the case Sent from my iPhone using Tapatalk |
|
28 May 2017, 01:10 AM | #24 | |
"TRF" Member
Join Date: Mar 2015
Location: Europe
Watch: Go Offshore
Posts: 129
|
Quote:
Hope you get it back sooner than expected! Enjoy the CE more in the mean time :) Sent from my iPhone using Tapatalk Pro |
|
28 May 2017, 10:52 AM | #25 | |
"TRF" Member
Join Date: Sep 2015
Real Name: Mike
Location: Socal
Watch: AP/PP/Rolex
Posts: 1,765
|
Quote:
Its been a year and 3 months. I agree with you, too many scratches annoy me. I don't know how long I'll be keeping the watches. I would rather have it look the way I want it to so not too concerned.
__________________
PP 5205G-013/ PP 5212A / AP 15416CE /26574 st QP/ AP 50th 16202st /AP 15500st Black / AP 26405CE / AP 77350CE / AP 15551st / AP 67540sk /Daytona C White/Rolex SS BLRO / Rolex Sub Green / Rolex Explorer II/ Rolex DJ Blue |
|
10 June 2017, 08:48 PM | #26 |
"TRF" Member
Join Date: Nov 2011
Location: Paris
Posts: 3,530
|
What is the white wire sticking out on the side of the case?
|
10 June 2017, 09:35 PM | #27 |
"TRF" Member
Join Date: Dec 2012
Real Name: Ash
Location: UK
Watch: AP Royal Oak
Posts: 4,544
|
|
10 June 2017, 09:55 PM | #28 |
"TRF" Member
Join Date: Mar 2015
Location: Europe
Watch: Go Offshore
Posts: 129
|
Back yet?
Sent from my iPhone using Tapatalk Pro |
11 June 2017, 05:14 AM | #29 |
"TRF" Member
Join Date: Nov 2011
Location: Paris
Posts: 3,530
|
|
11 June 2017, 04:34 PM | #30 |
"TRF" Member
Join Date: Sep 2015
Real Name: Mike
Location: Socal
Watch: AP/PP/Rolex
Posts: 1,765
|
Nope. No too impressed with their follow up process up to this point. They sent me an email with a verification that they received the watch on May 30th. They received the watch on the 26th. The email had an attachment with the list of work I requested. I replied back requesting for clarification on one of the items. No response. I wait a week and call the direct line to the rep and leave a voicemail on June 5th. No response.. So I email her and get an on vacation automated reply. I won't name names, but not impressed at this point. So I decide to call the main line and ask for anyone in client care to get some updates on June 6th. A wonderful client care rep Betsy answers. I give her my repair #. She looks it up and says it's in process. "Wait. Did you ever get a work order/estimate for you to approve and send back?'" Uh, no.. She says we need one of those to start the work. What?? Not happy at this point, but Betsy says let me get this out to you right away. I get the email in less than 30 minutes. I fill it out, give my credit card info and email it back to her. She sends me a prompt thank you email acknowledging the work will now get started. Basically my watch has been there for 10 days collecting dust because the rep who originally handled my watch dropped the ball. Not happy about it. Betsy has been great though and I have confidence she will see it through. Overall, not the kind of service I would expect from AP. Still better than most other watch brands in customer service I guess...
__________________
PP 5205G-013/ PP 5212A / AP 15416CE /26574 st QP/ AP 50th 16202st /AP 15500st Black / AP 26405CE / AP 77350CE / AP 15551st / AP 67540sk /Daytona C White/Rolex SS BLRO / Rolex Sub Green / Rolex Explorer II/ Rolex DJ Blue |
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
|
|
*Banners
Of The Month*
This space is provided to horological resources.