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31 July 2018, 09:10 AM | #1 |
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Eleven James “watch and earn” issue
Bought a watch from them in March...very good price.
I had them keep it in “rotation” to earn money on it. They sent me 2 months of payments then stopped. No answer to phone or email. I called my rep and he was no longer with the company. Turns out they didn’t get their last round of funding and they might be shutting down. I have the box and papers to the watch, I do not have the watch I’m wondering if anyone else is in a similar situation. |
31 July 2018, 09:27 AM | #2 |
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Wow. I hope this works out for you.
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31 July 2018, 09:34 AM | #3 |
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I’m sorry to hear that man. I’d start laying into them on social media but it’s probaly too late.
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31 July 2018, 09:34 AM | #4 |
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Real Name: JohnLT
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This is tragic. Hopefully it gets resolved. Good Luck.
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31 July 2018, 09:36 AM | #5 |
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Real Name: Mark
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Oh no. Total bummer. I just looked at their website last week as there was a thread about leasing. Good luck!
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31 July 2018, 09:43 AM | #6 |
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Sorry to hear. Hope it all resolves.
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31 July 2018, 09:52 AM | #7 |
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Good luck to the OP.... not sure where they are located, but might be worth swinging by in-person to get some clarity on the situation?
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31 July 2018, 09:57 AM | #8 | |
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Quote:
How did you find out they didn't get the latest round of funding and might be shutting down? Nothing in Google says this (maybe I'm searching the wrong keywords)
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31 July 2018, 11:42 AM | #9 | |
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Quote:
Also an email apparently out to people stating they were “moving offices “ and couldn’t ship for 2-3 weeks along with the most recently posted google reviews Makes me believe the rep was telling the truth. The last 6 reviews on google are one star and all posted with the last month . All telling a similar story of no response or inventory “optimization” . |
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31 July 2018, 01:09 PM | #10 | |
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Quote:
I see... Well I sincerely hope you get your watch back n the same condition you sent it out in! Keep us posted.
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31 July 2018, 09:34 PM | #11 |
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Interesting - I was a member for a short time until recently. All in the span of about 60 days my rep quit (and he was actually really good) and the replacement rep went totally radio silent. Never heard from him even upon reaching out multiple times. Finally I got fed up and sent my cancellation through their website and I heard from him that day. They cancelled my membership without so much as a "we'd love to have you stay, is there anything we can do?"..... wonder if that was related.
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1 August 2018, 01:40 AM | #12 |
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Join Date: Sep 2008
Location: New Mexico
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I'm sorry to hear of this unfortunate situation.
If I understand correctly, you own a watch bought through this company and instead of keeping the watch, you allow the company to hold it for you until you are ready to wear it again and in the mean time you allow the company to rent out that watch to others, so that you and the company can realize a profit from the rent. Is that correct?
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1 August 2018, 01:42 AM | #13 | |
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Quote:
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1 August 2018, 01:57 AM | #14 |
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I'll remember that the next time I'm in the market for a Yacht.
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1 August 2018, 02:01 AM | #15 | |
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Quote:
They insure and guarantee along with service once per year. It was an interesting concept and I was going to send them some more watches if it worked out. The watch I purchased fortunately wasn't over $2000 used and was actually very well priced for the market. I have the box and papers, What worries me is they have gone completely silent, so If someone has it maybe they feel there's no need to send it back. No email replies, no phone number that answers. |
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1 August 2018, 02:31 AM | #16 |
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Hmmmm it seems their former "head curator" now works for this "stockx" company which, I believe, was the one trying to do some odd GMT raffle where you enter your CC info and if you win they charge you MSRP for the watch. Or something...
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1 August 2018, 02:36 AM | #17 |
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Location: PHL USA
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uh oh, that's no good.
They haven't tweeted in a while either: https://twitter.com/elevenjames?lang=en Keep hammering their social media, someone should be getting those alerts. Hope someone responds and returns your piece (and everyone else's!) If you're in Northern NJ it may be worth the trip into NYC to see if anyone answers the door too
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1 August 2018, 02:38 AM | #18 |
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Join Date: Sep 2008
Location: New Mexico
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Posts: 34,347
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Wow! I don't know what to say, except sorry for your loss.
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1 August 2018, 02:42 AM | #19 | |
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Quote:
Curious - what kind of returns were you receiving, net of admin fees (if any), if you don't mind sharing? Do they guarantee these projected returns (i.e. what if nobody wanted to rent your watch)?
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1 August 2018, 02:48 AM | #20 |
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You're not the only one...
https://www.facebook.com/pg/elevenja...=page_internal
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1 August 2018, 05:50 AM | #21 |
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wow, interesting..
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1 August 2018, 05:53 AM | #22 |
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I thought it was a weird concept from the start, this news doesn't surprise me at all to be honest.
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1 August 2018, 06:08 AM | #23 |
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Never heard of something like this for watches...hope you can fix it with them.
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23 August 2018, 01:23 PM | #24 |
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https://www.hodinkee.com/articles/wh...o-eleven-james
Just saw this on Hodinkee. Hope the OP gets his property back. |
24 August 2018, 08:29 AM | #25 | |
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Quote:
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19 September 2018, 01:32 AM | #26 |
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Join Date: Jul 2012
Location: North Jersey
Watch: Rolex ref 1500
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I wanted to wait until I actually got the watch back before I posted, but I was contacted early last week and was told my watch was back in their possession. As soon as it was polished was going to be sent out, and I received back today.
I guess they don’t want word getting out that the company is folding so that people can return the watches. |
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