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Old 4 March 2013, 12:12 PM   #1
SkyKing31
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Very Unhappy

I looked at my 16013 this evening and I notice a big chip on the top edge of the crystal. I am very unhappy about this because now I am going to have to send it out for service
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Old 4 March 2013, 12:18 PM   #2
paverman
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Do you have a picture of it?
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Old 4 March 2013, 12:28 PM   #3
SkyKing31
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Originally Posted by paverman View Post
Do you have a picture of it?
I took pics but the damage is almost impossible to see in a photo .. but i will post pics anyway
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Old 4 March 2013, 12:30 PM   #4
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I'm sorry to hear about this.

I'd pull the stem and stop the movement, just in case.
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Old 4 March 2013, 12:32 PM   #5
SkyKing31
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Pics

Here are the pics .. Its hard to see the damage .. The chip is between 10 & 11 on the edge of the crystal
Attached Images
File Type: jpg photoMA30511840-0003.jpg (100.4 KB, 568 views)
File Type: jpg photoMA30511842-0002.jpg (47.1 KB, 565 views)
File Type: jpg photoMA30511844-0001.jpg (46.4 KB, 566 views)
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Old 4 March 2013, 12:46 PM   #6
zion_rasta
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I know how you feel. That happened to my Sub 1680 5 days after returning from service. And I sent it back. I was without a real watch for almost 6 months....
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Old 4 March 2013, 12:51 PM   #7
Lucky777
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Ouch...my condolences
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Old 4 March 2013, 01:07 PM   #8
Watchdog
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Hate to hear it:(
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Old 4 March 2013, 01:25 PM   #9
mruhland31
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Sorry to hear that..that sucks...try no to let it eat at you..I know that's easier said than done..sorry
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Old 4 March 2013, 01:51 PM   #10
Rich2putt
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Old 4 March 2013, 02:20 PM   #11
GradyPhilpott
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My AD's watchmaker will replace a crystal for a tad more than $200 and that's for the anti-reflective piece.

You might consider that option.
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Old 4 March 2013, 02:29 PM   #12
Rock
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Commisserations, it is a pain to have to be without your watch while it is serviced. My nearest RSC is over 1000miles away and short of flying there to deliver and collect my watch I have to trust it to the postal system.
Any idea how the chip happened?
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Old 4 March 2013, 02:51 PM   #13
Hairdude1
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Ouch...Sorry to hear
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Old 4 March 2013, 02:58 PM   #14
montpyt
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Oh no!!!
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Old 4 March 2013, 03:20 PM   #15
jolimont
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ouch, that's gotta hurt...your wallet as well
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Old 4 March 2013, 04:00 PM   #16
SkyKing31
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Quote:
Originally Posted by GradyPhilpott View Post
My AD's watchmaker will replace a crystal for a tad more than $200 and that's for the anti-reflective piece.

You might consider that option.
Could you give me that info please? .. You can send it as a private message if you don't want to post it here .. I called my friend Vicki because she sells Rolex at a AD in NC .. She is going to find out if they have to send it to RSC or if they can do the replacement there at the store .. Perhaps your AD can help if my friend can't .. I hate to send it to RSC because it will be gone for such a long time.
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Old 4 March 2013, 04:03 PM   #17
SkyKing31
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Originally Posted by Rock View Post
Commisserations, it is a pain to have to be without your watch while it is serviced. My nearest RSC is over 1000miles away and short of flying there to deliver and collect my watch I have to trust it to the postal system.
Any idea how the chip happened?
No, I have no idea how it happened .. I don't remember banging it into anything .. It would have had to hit pretty hard to take a chunk out of the acrylic crystal .. It really bugs me
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Old 4 March 2013, 04:12 PM   #18
ROLEX4EvEr
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I have the same chip on my Sub C, so pissed
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Old 4 March 2013, 04:16 PM   #19
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Quote:
Originally Posted by zion_rasta View Post
I know how you feel. That happened to my Sub 1680 5 days after returning from service. And I sent it back. I was without a real watch for almost 6 months....
6 months???????

What else did they do?
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Old 4 March 2013, 04:21 PM   #20
wkhalaf
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Originally Posted by Adam. View Post
6 months???????

What else did they do?
Yea I wanna know the answer too .. 6 months is a long long time :o That's half a year without your watch :s
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Old 4 March 2013, 04:27 PM   #21
benlee
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Oouch! Hope you got it fixed soon.
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Old 4 March 2013, 05:16 PM   #22
nauticajoe
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Sorry to hear.
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Old 4 March 2013, 05:21 PM   #23
U5512
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Not sure why you have to send it to RSC for a crystal replacement. Any authorized Rolex dealer with a watchmaker in house can put in a new crystal in less than 3 minutes. A few more minutes for pressure testing and it's done.
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It is a known issue that all of the SubC and GMTIIC's movement have reliability issues. Something to do with a spring that was introduced. I expect this to further increase the value of older Submariners and GMTIIs.
Heck why can't I start my own internet rumor and raise the prices of MY WATCHES!!!!
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