The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Old 19 October 2018, 05:43 PM   #1
Filmprolv.com
"TRF" Member
 
Join Date: Jul 2018
Location: Las vegas
Watch: 16014,2531.80
Posts: 53
Little advice needed. Please thanknyou!

Hi guys I recently took my Rolex 16014 and my as of now late 2531.80 into Ben bridge for a cleaning. A cleaning in there case is removal of caseback movement Iím assuming bezel and crystal and put the pieces into an ultrasonic cleaner and then put it back together. I noticed there is some damage and debris under the dial now and on the case itself and the watch is running around -30 now. I found out this particular location is not an RSC but Ben bridge is. I contacted corporate and they want me to take it back in so it can be shipped to the RSC in Seattle. My issue is I have a newer style super jubilee on the 85í 16014. Do I just send the head in or the send it in as is. Rolex can not force me to purchase a correct bracelet right?
Attached Images
File Type: jpeg 35E352E1-7AAF-4FAE-A701-413E1047C50A.jpeg (250.6 KB, 209 views)
Filmprolv.com is offline   Reply With Quote
Old 19 October 2018, 06:13 PM   #2
Richard Carver
2018 BOND 007 Pledge Member
 
Richard Carver's Avatar
 
Join Date: Apr 2015
Location: US
Posts: 1,362
There are two Rolex owned RSC in the US; Dallas and New York. The rest are locals who service Rolex. Obviously, service quality will vary. No independent cares about your bracelet. Rolex doesn't care as long as your bracelet is authentic Rolex.
Richard Carver is offline   Reply With Quote
Old 19 October 2018, 11:35 PM   #3
swish77
2018 Pledge Member
 
swish77's Avatar
 
Join Date: Jan 2009
Real Name: Aaron
Location: NYC
Watch: ing the time!
Posts: 3,428
An authorized RSC will not service a watch unless it has a bracelet, and a correct one. You can't just send in the head for service. The exception would be if you said you lost the bracelet, and then you'd be forced to purchase a new one.
swish77 is offline   Reply With Quote
Old 20 October 2018, 12:25 AM   #4
Richard Carver
2018 BOND 007 Pledge Member
 
Richard Carver's Avatar
 
Join Date: Apr 2015
Location: US
Posts: 1,362
Quote:
Originally Posted by swish77 View Post
An authorized RSC will not service a watch unless it has a bracelet, and a correct one. You can't just send in the head for service. The exception would be if you said you lost the bracelet, and then you'd be forced to purchase a new one.
A bracelet is considered a consumable and as long as it is genuine Rolex they will accept it. An old watch with a new bracelet is no sin to Rolex. :)
Richard Carver is offline   Reply With Quote
Old 20 October 2018, 08:55 AM   #5
R!$
"TRF" Member
 
R!$'s Avatar
 
Join Date: Sep 2014
Location: SoCal
Posts: 1,945
Send it as is
__________________
Rolex, PP, and AP
R!$ is offline   Reply With Quote
Old 21 October 2018, 02:10 AM   #6
swish77
2018 Pledge Member
 
swish77's Avatar
 
Join Date: Jan 2009
Real Name: Aaron
Location: NYC
Watch: ing the time!
Posts: 3,428
Quote:
Originally Posted by Richard Carver View Post
A bracelet is considered a consumable and as long as it is genuine Rolex they will accept it. An old watch with a new bracelet is no sin to Rolex. :)
Yes, agreed. But you can't send in/take in just the watch head. I actually tried that years ago, before the current vintage insanity.
swish77 is offline   Reply With Quote
Old 21 October 2018, 10:01 AM   #7
Filmprolv.com
"TRF" Member
 
Join Date: Jul 2018
Location: Las vegas
Watch: 16014,2531.80
Posts: 53
What happens if you just send in the head?
Filmprolv.com is offline   Reply With Quote
Old 22 October 2018, 02:36 AM   #8
swish77
2018 Pledge Member
 
swish77's Avatar
 
Join Date: Jan 2009
Real Name: Aaron
Location: NYC
Watch: ing the time!
Posts: 3,428
Quote:
Originally Posted by Filmprolv.com View Post
What happens if you just send in the head?
They'd probably just send it back or call and tell you you'd need to buy a new bracelet before service.
swish77 is offline   Reply With Quote
Old 22 October 2018, 02:45 AM   #9
roh123
"TRF" Member
 
roh123's Avatar
 
Join Date: Jun 2010
Location: Stockholm
Watch: Gilt Rolex
Posts: 1,845
Put the watch on a strap and I am sure they would service it as is. Perhaps it differs between RSCs but I would be surprised if they didn’t service anything without the original brscelet. I would be surprised if Rolex even knew if a watch was sold on strap or bracelet as this was often decided in the shop at the time of purchase.
__________________
Instagram: @perj123
roh123 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


*Banner Of The Month*
This space is provided to horological resources.





Copyright ©2004-2018, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.