In the market for my first Rolex and is this normal

[jrs146]

They can take my box/papers from my cold dead hands


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[Rocket_Man]

Originally Posted by Bt122

I still don’t have my warrantee card for my sub. It’s been a few months. The AD would give it to me, Rolex has not sent it to them yet....

You believe that?

[siempreko]

Originally Posted by Bt122

I still don’t have my warrantee card for my sub. It’s been a few months. The AD would give it to me, Rolex has not sent it to them yet....

Bravo Sierra! Your AD is not being honest with you!


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[wiscbank12]

I just bought an explorer 2 from my ad (my second Rolex from them). Midsize Midwest USA city.

No issues getting card etc.

[The Libertine]

Originally Posted by Rocket_Man

AD's love to make up BS and try to tell you it is 'policy.' Whatever that means. maybe it is the store's policy, it is not Rolex policy. Some ADs try to do this, but not in the US. You should tell the sales person it is my policy not to pay for something and have you keep it. Walk away. Get the watch somewhere else. It is not an unobtainable watch.

Agree.

Or tell them it is your policy to only pay in full, if you receive the watch and all related items, booklets, etc. that should come with it.

[pandrew]

Recently purchased a Daytona SS white and received box and warranty. USA

[Bigblu10]

Originally Posted by Likestheshiny

What it accomplishes is preventing people from buying a watch at MSRP and immediately flipping it for $1000 profit. It's actually a pro-consumer policy in the sense that it's designed to keep watches available from ADs when they would otherwise be snapped up instantly to re-sell for more. In some places, policies like this are the only reason you can find a watch for MSRP at all.

It is your property to do with it what you wish after the AD gets payment! Flip it, wear it, give it away or run it over with a truck.

[T01]

Would never leave with a watch uncompleted from an AD.

[AK797]

Originally Posted by Likestheshiny

However, don't forget that the current market of scarcity very much seems to have been created artificially by Rolex to drive up demand and value. These watches aren't hard to find because Rolexes have suddenly jumped dramatically in popularity -- they're hard to find because Rolex suddenly cut shipments.

Great for the value of your watch if you already own one, but a royal pain if you don't. And it's a bit worrisome that artificial market bubbles have a way of popping awkwardly. I don't see Rolexes going the way of Beanie Babies or sports cards, but at some point there's going to be a correction unless Rolex really intends to never use its full manufacturing capabilities again. (Not that this really matters to folks who buy a watch and keep it, but it'll be disappointing nonetheless.)

Come on, if this were true there would be no waiting lists 50 deep in most cities for the new Basels which have no supply issues yet. Rolex have announced officially that they were caught out last year by surging global demand and similarly the year before in the UK by Brexit, and Rolex are many things but they are not liars, they usually just say nothing. The issue now is they are tightly controlling supply/allocation to weed out the flippers and this may look like a supply cut but it is reactive, not formative.

[lguevara91]

Originally Posted by Robbyspped51

I graduated with a masters degree and wanted to reward myself. Ever since I was 10 I wanted a Rolex. I’m on vacation in San Antonio and at the northstar mall there’s an ad. They had 1 sub left and was going to buy it. The salesperson said it’s a new policy that they keep the warranty card and box for 6 months because of the watch being in high demand. It kinda left a bad taste in my mouth. They said they would give me a small plastic case to put my watch in. When I buy something I’m used to getting the whole product. It’s like buying a car but it doesn’t come with tires. Should I go to another ad or is this the norm?

Is that the lee Micheal’s ad? I buy at the lee Micheal’s ad in la cantera. Good people, no dumb policy’s... they just take off stickers

[faz]

OP,
Just buy the watch and get the box later. If a legit AD, then what is the concern? Buy the watch, enjoy it, and 6 months later get the box and put it in your closet to never be touched again.


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[MinMay]

We do have a choice to play their game or policy. Buy it or walk away. After all it’s only a watch.

[sensui]

More or less normal. I just bought a new Rolex from AD and they insisted on removing all stickers. I don't have a problem and understand the goal.....but of course prefer the good ol days.

[Flyfisher]

What a load of crap.

You want my money, then give me everything that I paid for,

[Hamstur]

If you are local and intend to keep it then get it. If you're a serial flipper or have watch ADD, that's the only reason to keep looking.

Personally have no issues with that policy especially based on how much outcry these threads result in. The less same month NIB units we see in the for sale section and grey inventory above MSRP, the better.

[BillA]

You pay for the whole thing, you get the whole thing.
Tell them if they want to keep the warranty card and box, you will pay 50% and when they give you the box and warranty card you will pay the other 50%

[Uncle00Jesse]

What an absolute joke this whole situation that Rolex created has become. Embarrassing

[Seibei]

Originally Posted by BillA

You pay for the whole thing, you get the whole thing.
Tell them if they want to keep the warranty card and box, you will pay 50% and when they give you the box and warranty card you will pay the other 50%

I don't believe this is a matter for negotiation. It is either their way or the highway. There are plenty of people who will happily take the watch and get the other stuff later.

[codecow]

Yeah that’s ridiculous go elsewhere.

[Derkuhlmann]

It’s stupid but if you live close by and you get the deal in writing I’d do it.

[train-time]

Glad to hear it. Welcome to the Rolex Forum!

[WhiskeyKoffee]

When I recently purchased my Hulk, I was aware of the games AD's are playing these days. My AD didn't demand on keeping the warranty card, but they did insist that I provide them with a state issued ID and that the name on my ID had to be recorded on the warranty card. I told them that was a non issue because I am not a flipper, but keeping the card would have definitely been an issue with me.

[turborolex]

Originally Posted by Rocket_Man

You believe that?

That’s BS.

The warranty card comes attached to the “coffin”.


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[BillA]

Originally Posted by Seibei

I don't believe this is a matter for negotiation. It is either their way or the highway. There are plenty of people who will happily take the watch and get the other stuff later.

I was joking, of course the AD won’t do this.

[Mystro]

Say “You may hold my warranty card for 6 months as long as I can hold a copy of the store owners drivers licenses for 6 months so I can contact him if the store goes out of business in that amount of time.”

[jcbarrientos]

I bought my wife a new watch yesterday at Tourneau in Naples, Fl and they gave me everything.

[Danny83]

Just buy on forum less drama

[uncleluck]

Originally Posted by Rocket_Man

AD's love to make up BS and try to tell you it is 'policy.' Whatever that means. maybe it is the store's policy, it is not Rolex policy. Some ADs try to do this, but not in the US. You should tell the sales person it is my policy not to pay for something and have you keep it. Walk away. Get the watch somewhere else. It is not an unobtainable watch.

I’d hazard a guess it may well be policy in some stores there, sure is here!

[Bt122]

Originally Posted by siempreko

Bravo Sierra! Your AD is not being honest with you!


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It’s tourneu

It’s not like a small mom and pop. Maybe they lying...
don’t know.

[railgrail]

1. rolex is in essence a non-profit, donating most of their profits away. they are creating a fake market, but everything today is manipulated and fake so not surprising. (look at the SNB buying up stocks.)
2. an AD holding back anything to do w/ the retail product is actually illegal; the msrp INCLUDES the ENTIRE product, which in this case is the box, cards, etc.
3. chumps buying from deranged AD's and gray dealers here are what's allowing for all this nonsense.