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Old 22 October 2018, 10:53 PM   #1
jaydoria10
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One Unlucky Day

Hi Guys,

I am Jay from Manila. I just bought my stainless steel Submariner last year. Yesterday I slipped on a wet floor because it was raining. As I fell, I used my left hand as a support. Unluckily, this is the side where I wear my watch. As a result, my watch sustained a huge & deep scratch in the clasp area. I am just wondering what could be the most affordable way to fix this. I tried calling Rolex Service Center here, however they do not know the estimated cost for such repair as they need to evaluate the watch first.

Seeking your help and advice on this matter, as I am new to this forum. Thank you in advance for your help. :)

King regards,
Jay
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Last edited by jaydoria10; 23 October 2018 at 12:08 AM.. Reason: Added some details
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Old 23 October 2018, 12:15 AM   #2
mikkolopez
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Kabayan, that can polish out though the clasp edge won’t be as sharp and would be more rounded at least the uneven gash would smoothen out.

RSC Makati would probably quote you Php2.5k which would be their polishing charge.


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Old 23 October 2018, 12:33 AM   #3
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I would leave it alone. Chances are you can scratch that bracelet many more times.
I don't think it's look that bad as on magnified picture.
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Old 23 October 2018, 12:35 AM   #4
FirstF80InSpace
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Yikes. I would just leave it. You'll get used to it being there.
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Old 23 October 2018, 12:56 AM   #5
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I'd leave it too.

Maybe a skilled watched maker could smooth it out just so it doesn't catch on anything.

That area of the watch is likely to get hammered over the next 10 years. Eventually you accept all the dinks and scratches as character.
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Old 23 October 2018, 01:04 AM   #6
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I would not leave that. It's clearly sharp and will snag your clothes, etc.

I have a smaller but similar "scar" on my Bluesy clasp, and even after having it "smoothed out" it still has a slight rough feel. To me this is different than the expected scratches and scuffs that give it character. I will be replacing my clasp via RSC soon, so would be also be curious if anyone has done a similar repair via RSC and if so how much they had to shell out--just looking for ballpark quote.
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Old 23 October 2018, 01:05 AM   #7
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I'd leave it too...
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Old 23 October 2018, 01:06 AM   #8
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That doesn't look like scratches; they're more like deep gouges.
That'll require laser welding to put back lost metal.
Or you can purchase a replacement clasp from RSC.
However, they will keep the original and the cost won't be pretty.
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Old 23 October 2018, 01:09 AM   #9
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That looks like a laser welding-type fix. Unfortunately, I don't believe the RSC will do that for you, however.
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Old 23 October 2018, 01:17 AM   #10
jaydoria10
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Quote:
Originally Posted by mikkolopez View Post
Kabayan, that can polish out though the clasp edge won’t be as sharp and would be more rounded at least the uneven gash would smoothen out.

RSC Makati would probably quote you Php2.5k which would be their polishing charge.


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Hi Kabayan,

Thank you for your reply. Will consider this as an option, will probably visit the service center this weekend.


Jay :)
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Old 23 October 2018, 01:23 AM   #11
jaydoria10
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Hi Guys,

Thank for all the reply. I am thinking of bringing it to the service center this weekend and maybe have it polished or have it laser welded if they will give it as an option. I will also ask them how much would the replacement clasp cost me so I can save for it and have it replaced in the future. ��

Jay :)
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Old 23 October 2018, 03:49 AM   #12
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Ouch, if the cuts were sharp that would bug me everytime I wear a wool or cotton shirt. Wouldn't want it to snag on my clasp. If you don't want to reweld I'd at least consider smoothing it out.
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Old 23 October 2018, 03:56 AM   #13
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You could remove the clasp and send it in for service. Rolex will then replace the entire clasp for you, but there will be a charge. I’d be you could then sell the only clasp and make most of your money back.

Just a thought on a different approach
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Old 23 October 2018, 03:56 AM   #14
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After a short period of bereavement, I would have someone smooth out the edges and you’re good-to-go.
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Old 23 October 2018, 04:02 AM   #15
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Keep in mind that over the years it will accumulate more wear.

Enjoy this fine timepiece and do not let the bumps and bruises get to you,
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Old 23 October 2018, 04:02 AM   #16
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Keep in mind that over the years it will accumulate more wear.

Enjoy this fine timepiece and do not let the bumps and bruises get to you,

AHHH! STINKIN DOUBLE POST !!!!!!!

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Old 23 October 2018, 04:05 AM   #17
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Welcome to the forum. Glad you are OK, if it really bothers you, get it polished. If not, wait for it to addressed during a service in 6-7 years.
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Old 23 October 2018, 04:13 AM   #18
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I say leave it.

One day you can look back and laugh when you remember how that scratch got there.


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Old 23 October 2018, 04:15 AM   #19
Golf&Watches
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That's something that a slight polish can improve enormously, or buy a new clasp.
Quote:
Originally Posted by jaydoria10 View Post
Hi Guys,

I am Jay from Manila. I just bought my stainless steel Submariner last year. Yesterday I slipped on a wet floor because it was raining. As I fell, I used my left hand as a support. Unluckily, this is the side where I wear my watch. As a result, my watch sustained a huge & deep scratch in the clasp area. I am just wondering what could be the most affordable way to fix this. I tried calling Rolex Service Center here, however they do not know the estimated cost for such repair as they need to evaluate the watch first.

Seeking your help and advice on this matter, as I am new to this forum. Thank you in advance for your help. :)

King regards,
Jay
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Old 23 October 2018, 05:40 AM   #20
Beelzy
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Polish down the high spots with emery cloth, and move on. It's not that terrible.
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Old 23 October 2018, 05:45 AM   #21
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Leave it. The fortunate thing is you are ok and the mark on the area one would expect to have them.
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Old 23 October 2018, 07:45 AM   #22
yoniman
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Quote:
Originally Posted by lenfried29 View Post
I would leave it alone. Chances are you can scratch that bracelet many more times.
I don't think it's look that bad as on magnified picture.
Totoo yan. Pabyaan mo na. ( True. Leave it alone.)

Consider it a battle scar.
You have fallen but was able to stand up again with you and your watch still alive and kicking
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Old 23 October 2018, 09:56 AM   #23
opaline460
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I would leave it alone.
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Old 23 October 2018, 10:11 AM   #24
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Just leave it, no one knows it there and you will put a lot more scars on it over the years.
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Old 23 October 2018, 10:39 AM   #25
Chadridv
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Quote:
Originally Posted by jaydoria10 View Post
Hi Guys,

Thank for all the reply. I am thinking of bringing it to the service center this weekend and maybe have it polished or have it laser welded if they will give it as an option. I will also ask them how much would the replacement clasp cost me so I can save for it and have it replaced in the future. ��

Jay :)
I'd consider having it polished professionally with directions to not over do it, sell the clasp "as is" for cheap and buy a brand new clasp from your AD.

I'd consider buying a clasp like that for huge discount, to wear with my everest bands.

Laser welding will cost a lot I think. Anyway, when it's all said and done you still may never truly be happy with it, and you will have spent a decent amount of money and effort to get there.

Alternatively, you could just get it polished out (to remove the sharp edges) and just wear it.
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Old 23 October 2018, 10:57 AM   #26
s.m.b.
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I’d leave it, but if you can’t live with it, replace the clasp.
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Old 24 October 2018, 10:38 PM   #27
jaydoria10
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Hi Guys,

Thank you for all the reply. But does anybody know how much a brand new clasp is?
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Old 24 October 2018, 10:47 PM   #28
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Quote:
Originally Posted by jaydoria10 View Post
Hi Guys,

Thank you for all the reply. But does anybody know how much a brand new clasp is?
From what I know, Rolex does not sell the clasp separately, it comes as a complete bracelet (at least here in Canada) and retails for around $2500cdn + tax.

However, the glide lock clasp only does appear on the For Sale section (rarely) but it does come up from time to time.
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Old 24 October 2018, 11:19 PM   #29
jaydoria10
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Originally Posted by stylinleems View Post
From what I know, Rolex does not sell the clasp separately, it comes as a complete bracelet (at least here in Canada) and retails for around $2500cdn + tax.

However, the glide lock clasp only does appear on the For Sale section (rarely) but it does come up from time to time.
So if I bring it in for service in RSC they would replace the entire clasp? Wouldn’t they offer to replace the clasp only as an option? That’s too much. :(
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Old 25 October 2018, 04:22 AM   #30
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On an IWC tour last year, I been informed that IWC would service watches other than their own. That said, they were later wielding a non IWC for demonstration purposes but advised that one could send their watches to IWC headquarter at shaffhausen. I'm not advising you to do that but you could explore other service centers of non rolex and get a price.

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