ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
13 February 2018, 05:05 AM | #61 | |
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13 February 2018, 05:13 AM | #62 | |
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13 February 2018, 05:13 AM | #63 | |
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But, I am really fed up with all the AP slagging, particularly by those who don't own the brand. Go slag Rolex off instead, who patently deserve it right now, as they clearly do disrespect their customers. |
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13 February 2018, 05:15 AM | #64 | |
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AP did a price adjustment on the CE 44 with the introduction of the new replacement model. I guess that is ok |
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13 February 2018, 05:19 AM | #65 | |
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Some of us feel disrespected by AP to some extent. Consistency of customer experience is widely varied. There are enough with poor experiences to make it valid. Just as there are enough with outstanding experiences. customer experience with AP is not consistent which is what we are discussing to a large extent. Boutiques mean AP themselves where as with Rolex it means independent AD when discussing brand experience so its even more relevant with AP. No one is bashing watches... except maybe the colored divers. |
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13 February 2018, 05:23 AM | #66 |
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Those colored divers are terrible.
I think AP has strayed away a little, some of these models coming out are just too bizarre. Diamonds, diamond crusted, camo straps, just all over the place. The new ceramic ROO's look nice however! |
13 February 2018, 05:24 AM | #67 |
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pretty sure they will sell them though. not my taste, but people will buy them.
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13 February 2018, 05:25 AM | #68 |
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13 February 2018, 05:25 AM | #69 |
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13 February 2018, 05:27 AM | #70 |
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13 February 2018, 05:28 AM | #71 |
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13 February 2018, 06:07 AM | #72 |
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Not true actually. The AP Bucherer Blue Editions are top sellers and almost sold out everywhere (no limitatiok though).
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13 February 2018, 06:07 AM | #73 | |
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I think you’re focusing on the wrong part of the message and misinterpreting it. He said that his aim is to focus on a “premium customer experience” instead of building showcase spaces. That happen to be costly. That does not mean that they are not building them because they are costly, but because they prefer to focus on building the desired customer experience. Your statement is therefore not a fair one. |
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13 February 2018, 06:15 AM | #74 |
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London just became Bucherer, use to be the watch gallery. They got a bunch when they opened/rebranded. I usually dont see special edition watches on display too often. I agree it was nicer in person than in pics by a lot. I wrote about that at the time.
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13 February 2018, 06:19 AM | #75 | |
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A lounge in Houston or a lounge in seattle makes sense to me. No point in a giant store there, just a place where you can buy watches were there isnt a giant demand for your product. A sort of mini boutique. Im not opposed to the concept at all if it serves more customers and in more markets. |
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13 February 2018, 06:23 AM | #76 |
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How were you disrespected? They didn’t have the watch you wanted? That’s the lay of the land these days with a number of brands. I would personally avoid punishing a brand that’s been around for almost 1.5 decades because of strategic decisions that are meant to improve the brand’s value over time. I’m sure they’ve got their finger on the pulse of the market and have made decisions accordingly. Just as any professionally-run company would. |
13 February 2018, 06:28 AM | #77 | |
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How do you know this? Source please |
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13 February 2018, 06:30 AM | #78 |
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I think the answer lies in where AP see the future headed. They are mostly a younger persons brand. Millenials who are coming into money now have a completely different view on making high end purchasing online. AP has admitted this year they will release a watch exclusive to being purchased direct through their website. I am not convinced this is the real reason they are moving at a lightning pace to change the entire culture of purchasing an AP watch. I think they are in trouble. Ultimately they will cut production and by selling at full MSRP their gross revenue will remain the same, hell maybe even go up. Or, they could be positioning the brand for a sale. With only AP owned boutiques the brand all of the sudden becomes much more valuable. What is happening right now is part of a long term plan that was put in place years ago. Looking at the new product this year it tells me they are not overly concerned with the long term shelf life of AP. New dials, new straps, new metals, new colored ceramic bezels - all of course on RO and ROO - weird. This is not innovation, this is survival.
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13 February 2018, 06:37 AM | #79 | |
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13 February 2018, 06:37 AM | #80 | |
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they didn't want to let me pick it up because it was a short notice appointment (couldn't schedule in advance because i didn't know my watch was fixed) they did a full service under warranty and gave me back a dirty watch bought an extra strap that was jammed inside the cardboard service box (it doesn't even fit in there) when i picked up the watch they invited me on a manufacture visit and then stood me up and never arranged it or forgot about me or whatever. I got an initial email saying details to follow and then nothing. Happend to have a call unrelated to that where it came up where i got a big "oops" and then i got an email from someone in the office two hours later and they actually blamed me (in writing) because i didn't respond to a message they never sent. They have my phone number and never called so dont know what that was about. I responded in writing and then got an apology which then blamed IT issues and that they couldn't send external email and it wasn't my fault... still they could have called if they had IT issues and couldn't send emails They then tried to get me to go on the trip less than a week from departure, but i declined at that point as i was fed up. I was told AP direct clients get preferred treatment in some weird sales pitch as a justification for everything. This was in fairness a low level person not anyone in charge. but still |
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13 February 2018, 06:39 AM | #81 |
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I don't disagree, but since when has Switzerland accurately read the long term US purchasing trend landscape?
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13 February 2018, 06:40 AM | #82 |
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Does that mean no more gray dealers?
No more discounts!!!!! NOOOOOOOOOOOO! Either our used AP collection will go up in price or the brand will slowly diminish due to no one wanting to pay 30K for a SS watch not to mention with tax. I guess this tax comment will one day be used against me in the court of law but someone had to say it.
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13 February 2018, 06:44 AM | #83 |
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I don't believe the grey dealers will go away it will simply change, and yes, prices will go up in the short term. The boutiques will begin to sell direct to the grey guys, gobbling up all of the margin. However, they are very smart at packaging up turds with hard to get models assuming the grey guy can maybe get his money out of the dud after a while but flip a plat/ti. jumbo for big bucks.
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13 February 2018, 06:46 AM | #84 |
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13 February 2018, 06:49 AM | #85 |
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13 February 2018, 06:51 AM | #86 | |
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Im not posting private messages from whats app which i have, but that is ridiculous. I got the email address for your AP contact from you for the purpose of complaining at your suggestion. |
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13 February 2018, 06:56 AM | #87 |
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13 February 2018, 07:00 AM | #88 |
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Guys, I work for Bucherer (Europe‘s and now also America‘s biggest watch retailer) and last week AP visited us to show and explain the new watches for 2018. There‘s a lot to come (many ROO) and the AD (at least Bucherer) still plays a key role for AP.
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13 February 2018, 07:02 AM | #89 | |
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My issue is not with any product. Its with the decision to cut out AD's because my AP direct experience has objectively been awful. Hope that makes sense. I want to buy AP watches but i don't want to deal with AP to do it... that is no longer an option between a rock and a hard place |
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13 February 2018, 07:04 AM | #90 | |
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It is an option, Owen & Robinson in Leeds are retaining their AD status. Sent from my iPhone using Tapatalk |
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