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Old 10 July 2019, 07:14 AM   #1
spanishbayonet
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Join Date: Oct 2013
Location: Planet Earth
Posts: 57
What is with Bell and Ross Service?

Sitting here, needed to vent. Long and the short, I need a new B&R rubber strap. You think it would be easy. Call down to their headquarters and order one. Not so fast. Some one picks up, we don't have one. When are you getting
them in? Don't know I just work here. Is there someone else I can talk to?
Well service is only in till 1PM, but we will switch you to them. There is all sorts of numbers on the inside of the band which size is this? We don't know. Does not matter we only make a medium. Well how big is that? Don't know, and we don't have one! GRRRRR. . These guys are hands down the worst brand I have ever dealt with! Still have no idea what size I have or how to get the band. I love my BR-02 but can't wear it without a band !
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