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Old 16 October 2021, 01:44 PM   #1
Jacqueline
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Does anyone have a good contact for Govberg/Watchbox? Having warranty issues.

Anyone know who I can call to get a response? I will not yet name a name but someone said they would help me but have not.
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Old 17 October 2021, 12:27 AM   #2
crew
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Govberg seems to have a pretty decent reputation. Did you buy from them or from WatchBox?
Either way, both websites list the number to call.
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Old 18 October 2021, 09:55 PM   #3
Jacqueline
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Person I spoke to will not follow through with what they say they are going to do.
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Old 19 October 2021, 03:43 AM   #4
stockae92
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Call them and ask for some one else? That contact shouldn't be the only working there.
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Old 19 October 2021, 03:54 AM   #5
govbergjewelers
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Hi Jacqueline - sorry to hear that you are having some issues. Please reach out to Allie, our community manager who can research your situation and come up with a resolution. Her email address is apigliavento@wbgcorporate.com. We hope that we can quickly get things rectified for you!
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Old 19 October 2021, 11:54 PM   #6
RichM
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Quote:
Originally Posted by govbergjewelers View Post
Hi Jacqueline - sorry to hear that you are having some issues. Please reach out to Allie, our community manager who can research your situation and come up with a resolution. Her email address is apigliavento@wbgcorporate.com. We hope that we can quickly get things rectified for you!
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