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Old 18 February 2020, 04:37 PM   #1
robinmgb
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Independent service in the UK?

I'm about to buy a calatrava 5117r, having always owned Rolex watches before where independent servicing is possible by so many independents.
I gather Patek take several months and have been searching online for an independent service specialist but can't seem to find one, does anyone know of one here in the Uk please?
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Old 18 February 2020, 07:47 PM   #2
jeorge
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Bit of advise let only Patek work on a Patek. I learned my lesson on my 5066
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Old 18 February 2020, 08:42 PM   #3
Russell996
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Quote:
Originally Posted by robinmgb View Post
I'm about to buy a calatrava 5117r, having always owned Rolex watches before where independent servicing is possible by so many independents.
I gather Patek take several months and have been searching online for an independent service specialist but can't seem to find one, does anyone know of one here in the Uk please?
Rhone carryout servicing in the UK up to PCC level so the wait shouldn't be too long.
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Old 19 February 2020, 12:01 AM   #4
Petroc Tremaine
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Robert Loomes of Stamford are watch & clock makers, and they have just created their first in house movement (they still use modified Smiths in their cheaper watches) they can service and repair other brands too.
Whether you would be better off sending yours to Patek is up to you to decide.

Phone them up and have a chat.
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Old 19 February 2020, 05:26 PM   #5
Murcielagoboy2
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Rhone carryout servicing in the UK up to PCC level so the wait shouldn't be too long.
They can’t do anything other than straightforward repairs. If the watch case needs laser welding, or serious refinishing, or large new parts are required for the movement, then it’s back to Geneva. And it can take months and months and months for these things to come back. I’ve had a Chrono and and AC take 8 months.
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Old 19 February 2020, 05:35 PM   #6
Russell996
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They can’t do anything other than straightforward repairs. If the watch case needs laser welding, or serious refinishing, or large new parts are required for the movement, then it’s back to Geneva. And it can take months and months and months for these things to come back. I’ve had a Chrono and and AC take 8 months.
I’m surprised about the servicing of a chrono and an AC going back to the factory - was this recently? I was told servicing of anything up to and including PCC’s such as 5270’s can now be undertaken.
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Old 19 February 2020, 06:08 PM   #7
Mr Naultilus
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I’m surprised about the servicing of a chrono and an AC going back to the factory - was this recently? I was told servicing of anything up to and including PCC’s such as 5270’s can now be undertaken.
I think it all depends where you take the watch, salon is run by Geneva , the AD goes to Rhone

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Old 19 February 2020, 07:45 PM   #8
Murcielagoboy2
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I’m surprised about the servicing of a chrono and an AC going back to the factory - was this recently? I was told servicing of anything up to and including PCC’s such as 5270’s can now be undertaken.
Mate - this is very much recent - my chrono has been in service* since last June. It's not with Rhone....

*i.e. it's not back yet.
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Old 20 February 2020, 11:51 AM   #9
jon_jon
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Doesn't David Duggan at the Burlington Arcade have a watchmaker that service Patek watches? Or do they send out their watches to the London Salon for servicing?
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