Potential Warranty card issue?

[Tony8959]

Inquired about a Daytona from a reputable grey dealer. It’s a slightly used watch that’s in excellent condition. Comes with box and papers but apparently the prior owner removed their name and purchase date from warranty card.

A couple of questions, will this effect warranty ? How will I know warranty info of the watch?

[Al1969]

Originally Posted by Tony8959

Inquired about a Daytona from a reputable grey dealer. It’s a slightly used watch that’s in excellent condition. Comes with box and papers but apparently the prior owner removed their name and purchase date from warranty card.

A couple of questions, will this effect warranty ? How will I know warranty info of the watch?

Did the grey dealer provide an explanation? You could probably contact the AD that sold it and see when the warranty was activated. Not sure if RSC would give you an answer.

[Bigblu10]

Simply put an altered warranty card is VOID. I don't believe there are any exceptions.

[Tony8959]

Originally Posted by Al1969

Did the grey dealer provide an explanation? You could probably contact the AD that sold it and see when the warranty was activated. Not sure if RSC would give you an answer.

Said it looked like it was wiped off with acetone from previous owner.. no other explanation.

[Tony8959]

Originally Posted by Bigblu10

Simply put an altered warranty card is VOID. I don't believe there are any exceptions.

Meaning Rolex wouldn’t honor the warranty of the watch at all?

[Jim Smyth]

Name unimportant but date and seller are needed. Better get it for a good price in case there any potential service issues you will eat.

[Bigblu10]

Originally Posted by Tony8959

Meaning Rolex wouldn’t honor the warranty of the watch at all?

No.

[~Haze~]

There are always threads about warranty, warranty cards, and owners. I thought the warranty followed the watch and the card is really just for the owners own reference and piece of mind.

[Largoshark]

Originally Posted by Bigblu10

Simply put an altered warranty card is VOID. I don't believe there are any exceptions.

This.

[Rocket launcher]

May as well not have the card at all it's worthless ..I would stear clear..
When you are paying top dollar you want it all including box papers tags etc.and..

[kingSubTT]

There is no warranty now. I am currently getting my watch serviced at RSC Dallas that I bought here from a trusted seller. RSC wanted the card shipped to them. Not a copy, the actual card. You will have zero warranty. Subtract $1000 from the price.

[ahlee00023]

I'm still confused why the grey purchased the watch in the first place? I would assume they were more knowledgeable than most people regarding such matters.

[Bigblu10]

Originally Posted by ahlee00023

I'm still confused why the grey purchased the watch in the first place? I would assume they were more knowledgeable than most people regarding such matters.

Because if the price of the watch is reasonable, there are likely some buyers who will purchase regardless if there is a warranty or not. The vast majority of watches never will need warranty work. Worse case scenario, you pay for a service to fix the watch and it costs you around 7-800 dollars.

[ahlee00023]

Originally Posted by Bigblu10

Because if the price of the watch is reasonable, there are likely some buyers who will purchase regardless if there is a warranty or not. The vast majority of watches never will need warranty work. Worse case scenario, you pay for a service to fix the watch and it costs you around 7-800 dollars.

Good point

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[RFBHD]

Originally Posted by kingSubTT

There is no warranty now. I am currently getting my watch serviced at RSC Dallas that I bought here from a trusted seller. RSC wanted the card shipped to them. Not a copy, the actual card. You will have zero warranty. Subtract $1000 from the price.

I concur.... my GMT is on the way to Dallas .... I did not have my card with me when I took it to my AD... will have to send the card for it to be covered

[Tony8959]

Thanks everyone for the info.. I think I’m going to avoid this purchase as it doesn’t seem worth it even with a bit lower price point.

[Nikrnic]

Good thinking, there's more out there.

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[GBD]

To clarify, the warranty is not voided by the condition of the card. The card is a representation of the warranty, but not the warranty itself. For sure, a wonky warranty card can make it difficult to get a watch serviced, but the warranty always exists and follows the watch, no matter happens to the card, as long as it's within the warranty period.

[Hodog16]

The only time I’ve needed warranty work I had to bring the card in. May be possible without but I’d avoid the headache. I’ve sold a handful of watches to greys how paranoid does one need to be to remove their name off the card?

[037]

Originally Posted by Bigblu10

Worse case scenario, you pay for a service to fix the watch and it costs you around 7-800 dollars.

Daytona service in the US is currently $1200 plus any parts not covered under standard service (crown, tube, dial, hands, crystal, etc.).

[79280_116520]

what model Daytona is it? how old is the watch? is the warranty still valid? if out of warranty, the card is just a novelty item.

[Tony8959]

Originally Posted by 79280_116520

what model Daytona is it? how old is the watch? is the warranty still valid? if out of warranty, the card is just a novelty item.

It’s a 116500LN listed at 18,500. But I’d still like to have the peace of mind knowing I have an intact warranty and when it was purchased.

[Art 1]

Originally Posted by Bigblu10

Because if the price of the watch is reasonable, there are likely some buyers who will purchase regardless if there is a warranty or not. The vast majority of watches never will need warranty work. Worse case scenario, you pay for a service to fix the watch and it costs you around 7-800 dollars.

A lot more than that.

[Art 1]

Originally Posted by Tony8959

It’s a 116500LN listed at 18,500. But I’d still like to have the peace of mind knowing I have an intact warranty and when it was purchased.

Then pass on it. There are plenty others out there.

[ltmgeller]

How old is the watch? Is it even still under warranty?

[shaunylw]

Originally Posted by Art 1

Then pass on it. There are plenty others out there.

Especially for almost 19k. You can likely find many examples in that range.


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[Bigblu10]

Originally Posted by 037

Daytona service in the US is currently $1200 plus any parts not covered under standard service (crown, tube, dial, hands, crystal, etc.).

Yeah, my bad. Didn't register that it's a Daytona. Much more than a normal movement service. And from what I heard, indy cw21 cannot get Daytona parts anymore. Off to RSC

[77T]

Originally Posted by 037

Daytona service in the US is currently $1200 plus any parts not covered under standard service (crown, tube, dial, hands, crystal, etc.).

Yes and maybe the dealer might discount that amount - but in today’s heated Daytona 500 market unlikely.

The chance of a warranty problem may be small but the risk must be factored in the decision to buy. The practice of holding the warranty card (that some ADs have undertaken) will lead to some new Rolexes being sold with no card at all. In this case the modified card appears to be a case where the original owner was worried that his/her AD may find out.

For the OP - even if you do get a discount and then service the watch, you may have nagging afterthoughts - so your choice on passing could be a wise path.


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[77T]

Originally Posted by Bigblu10

And from what I heard, indy cw21 cannot get Daytona parts anymore. Off to RSC

Some CW21’s can and some can’t.

Independent Rolex certified watchmakers with a parts account can get parts for any models for which they have been certified. For example, Daytona’s require a chronometer certification by training and testing at the Technicum in Lititz for US. So your source may not have had that and therefore wouldn’t be able to get parts.


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[1William]

For the current asking price and the condition of the card I would pass. If the Dealer sweetened the deal by cutting $1500-2000 then I would do it, if everything else is right. Chances are you will not have an issue during the warranty period but you never know. It is yet to be seen if you submitted the card with your name written in that Rolex would deny it. Or if they did and you pushed back if they would stick to it. It is all about the cost and how much value you place on the card.