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Old 20 February 2020, 10:19 AM   #1
jhd29
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White tag new Rolex not given?

I was surprised with this policy. I assumed it would be part of the full set when buying from an AD. Anyone else experience this? The manager started it was considered part of their inventory.
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Old 20 February 2020, 10:41 AM   #2
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The white bar code tag has always been an inventory control for Dealers.

Usually they will give it to you after they have scanned it and no longer need it. Some, however, keep them for auditing review.
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Old 20 February 2020, 11:19 AM   #3
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I picked up my BLRO yesterday and received the white tag, green plastic medallion, coffin and bezel protector. Of course, I also got the inner and outer boxes, manuals, warranty card and leather holder.
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Old 20 February 2020, 11:27 AM   #4
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To be honest that’s not something I’ve ever paid any attention too.
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Old 20 February 2020, 11:29 AM   #5
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I brought all the important stuff home and left the watch at the AD
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Old 20 February 2020, 11:34 AM   #6
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Many of us haven't gotten the white tag. I don't know too many people who are hung up about it. *shrug*
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Old 20 February 2020, 11:48 AM   #7
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Originally Posted by jhd29 View Post
I was surprised with this policy. I assumed it would be part of the full set when buying from an AD. Anyone else experience this? The manager started it was considered part of their inventory.
Bought 5 watches from my AD. Never once got the white tag. Doesnt matter to me. My warranty card is mailed home about 5 weeks after I buy my watch

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Old 20 February 2020, 01:38 PM   #8
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I have always received all the tags, but the stickers. My AD did stop giving the watch shipping coffins for some reason. Come to think of it, he brings out the watch from the safe, without the coffin. I have never cared for the coffin anyways, so I never asked if I could have it.
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Old 20 February 2020, 01:48 PM   #9
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I just bought a SD43 in January from an AD in Aruba and they kept it stating they had to send it back to Rolex - I said you're joking right? But I didn't argue as they were not budging on it :)
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Old 20 February 2020, 01:52 PM   #10
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I Just got one yesterday and back in November. I have my white tag.
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Old 20 February 2020, 03:31 PM   #11
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I brought all the important stuff home and left the watch at the AD
Savage
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Old 20 February 2020, 03:36 PM   #12
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I just bought a SD43 in January from an AD in Aruba and they kept it stating they had to send it back to Rolex - I said you're joking right? But I didn't argue as they were not budging on it :)
Thats not even realistic. If all sent that garbage back to Rolex then the factory would turn into a garbage as well...

You should have pushed them until you get everything. They would have to give it to you.
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Old 20 February 2020, 03:38 PM   #13
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I was surprised with this policy. I assumed it would be part of the full set when buying from an AD. Anyone else experience this? The manager started it was considered part of their inventory.
No its not part of their inventory. It has the serial number of the watch and is very important evidence when selling the watch proving that the watch is not stolen as noone else will walk outside with tags. You should have pushed them very calmly until you got your tag.
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Old 20 February 2020, 04:28 PM   #14
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No its not part of their inventory. It has the serial number of the watch and is very important evidence when selling the watch proving that the watch is not stolen as noone else will walk outside with tags. You should have pushed them very calmly until you got your tag.
No one would be able to walk out with the warranty card either. I do agree that it is still a bonus to have, if it's possible, but a lot of places / countries, as I understand it, make it a practice of maintaining that white tag serial.
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Old 20 February 2020, 04:29 PM   #15
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No its not part of their inventory. It has the serial number of the watch and is very important evidence when selling the watch proving that the watch is not stolen as noone else will walk outside with tags. You should have pushed them very calmly until you got your tag.
Good luck with that, my last one bought from Gassan Schiphol no way. Store policy in trying to stop the flippers. Pretty useless.

You can't pressure an AD nowadays, for you there are hundred others
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Old 20 February 2020, 05:52 PM   #16
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The white bar code tag has always been an inventory control for Dealers.

Usually they will give it to you after they have scanned it and no longer need it. Some, however, keep them for auditing review.
Bingo. This accounts for most of them.

Being a good customer they will go the extra length of photoscanning the white tag and subsequently hand it to you.

For the rules set in motion by Rolex in 2018 November that were mandatory for shops worldwide it included not giving out the coffin and peeling off stickers.

Quote:
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I just bought a SD43 in January from an AD in Aruba and they kept it stating they had to send it back to Rolex - I said you're joking right? But I didn't argue as they were not budging on it :)
Heard that excuse before too. They don't send them back. Imagine Rolex just gets a mail with a bunch of white tags in them; what are they going to do with them? Rolex sent it to them in the first place!!
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Old 20 February 2020, 06:08 PM   #17
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Ok, so we see the white tag but not the watch which is want we care more about. Let’s see the watch OP :-)))


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Old 20 February 2020, 07:08 PM   #18
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Many of us haven't gotten the white tag. I don't know too many people who are hung up about it. *shrug*
Because many read on the internet and brainwashed into thinking that this item is the most important thing since sliced bread, and as we all know if its on the net it must be true.
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Old 20 February 2020, 07:42 PM   #19
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Because many read on the internet and brainwashed into thinking that this item is the most important thing since sliced bread, and as we all know if its on the net it must be true.
Add to this that today's Rolex buyers are not the same as years ago. We used to buy these timepieces because we liked them, we enjoyed them and we used them. Who cared about the white tag, COSC tag, bezel protector, etc? Nowadays buyers think in Rolex as an investment, in their minds there is always the possibility of reselling.
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Old 20 February 2020, 09:37 PM   #20
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This subject is often posted about. The search function is your friend.

The white tag is not important. You may get it, you may not. It doesn't matter.

Just enjoy the hell out of your new watch.
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Old 21 February 2020, 01:40 AM   #21
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I brought all the important stuff home and left the watch at the AD
Awesome!
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Old 21 February 2020, 01:45 AM   #22
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Never thought of that, just checked and I don’t have it.


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Old 21 February 2020, 02:43 AM   #23
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Good luck with that, my last one bought from Gassan Schiphol no way. Store policy in trying to stop the flippers. Pretty useless.

You can't pressure an AD nowadays, for you there are hundred others
Yes and No. It depends which AD you are in I think. Not all ADs are same.
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Old 21 February 2020, 12:46 PM   #24
jhd29
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Ok, I’m over the fact that I didn’t receive the white tag with my SD43. I appreciate all the input. Oh, and they also removed all the stickers from it before I left the store.
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Old 21 February 2020, 01:01 PM   #25
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The white bar code tag has always been an inventory control for Dealers.



Usually they will give it to you after they have scanned it and no longer need it. Some, however, keep them for auditing review.
^ This.

When I purchased my BLNR in 2016 and DaytonaC in 2019 from the same AD, the SA at both times stated they were required to keep the white tag for inventory control or something.

I kinda pushed and insisted on having it both times, SA just took a photocopy of it with the warranty card and gave it to me.

Times have changed now, some ADs want to keep everything.
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