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Old 7 December 2019, 04:11 AM   #1
thesharkfactor
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After a 12month wait my AD called..

..to give me my warranty card..

Sadly they didn't have another watch for me..but I'm pleased to have my warranty card back that they confiscated last year.
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Old 7 December 2019, 04:13 AM   #2
037
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Wow, congrats! Card looks mint!
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Old 7 December 2019, 04:14 AM   #3
42itus
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The serial number.... careful.
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Old 7 December 2019, 04:15 AM   #4
thesharkfactor
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Quote:
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The serial number.... careful.
Yes, silly me.. I have just edited that out!
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Old 7 December 2019, 04:19 AM   #5
thesharkfactor
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Noting this is now a FULL SET. A SS watch from 2018 is not a 'full set' unless it has the photocopied warranty card, both sides.
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Old 7 December 2019, 04:23 AM   #6
42itus
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Forgot to say... NICE WATCH!
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Old 7 December 2019, 04:24 AM   #7
ArtNouveau
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What a weird “requirement” that was, glad it’s in your hands now.
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Old 7 December 2019, 04:27 AM   #8
absoluteczech
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link to back story?
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Old 7 December 2019, 04:30 AM   #9
mgsooner
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Incoming Warranty Card!
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Old 7 December 2019, 04:31 AM   #10
psv
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That is so silly.
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Old 7 December 2019, 04:32 AM   #11
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Old 7 December 2019, 04:33 AM   #12
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greatest incoming yet...
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Old 7 December 2019, 04:55 AM   #13
thesharkfactor
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Quote:
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link to back story?
Back story is.. AD kept my warranty card for a year to make it difficult for me to sell my watch. Now after 12 months, they have decided that I could have it back.
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Old 7 December 2019, 04:56 AM   #14
Nairn1980
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That is so silly.
This is the first you’ve read of it? Pretty commonplace in the UK
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Old 7 December 2019, 04:58 AM   #15
10XRolex
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I like the guys at WoS, I'm just not a fan of their selling practices.
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Old 7 December 2019, 05:02 AM   #16
H25B
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I guess that’s the drill in the UK..? Picked up my new Sub Date the other day and they sent the card home with me.

They just insisted on sizing it (which is fine) and removing the stickers. They missed a couple though.
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Old 7 December 2019, 05:52 AM   #17
Ssunnylee24
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Now you can finally sell it!
j/k enjoy!
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Old 7 December 2019, 07:15 AM   #18
billfredericks
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After a year, you might want to send the card into RSC for a light polish :)
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Old 7 December 2019, 07:35 AM   #19
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Will they give you an extra year of warranty?
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Old 7 December 2019, 07:36 AM   #20
dchernikoff
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Congrats, but I gotta say that's a wierd practice. If I bought a new car in cash and they didn't give me the title when I walked out the door, well, I wouldn't buy it! Guess it doesn't really matter since a) you got the card finally and b) Rolexes are reliable enough that they generally don't need warranty service the first few years...

-Dan
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Old 7 December 2019, 07:38 AM   #21
petay993
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Hey..It wasn't due back to you until the 18th
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Old 7 December 2019, 08:01 AM   #22
Nikrnic
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Big Congrats to you!!.. hehe..you must live in the UK

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Old 7 December 2019, 11:55 AM   #23
DaninFlorida
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Quote:
Originally Posted by dchernikoff View Post
Congrats, but I gotta say that's a wierd practice. If I bought a new car in cash and they didn't give me the title when I walked out the door, well, I wouldn't buy it! Guess it doesn't really matter since a) you got the card finally and b) Rolexes are reliable enough that they generally don't need warranty service the first few years...

-Dan
Of course it was covered by warranty, since date of purchase. You don't need the card for warranty coverage, proof of purchase would be enough. The card just makes it easier/quicker. Not losing anything by not having the card
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Old 7 December 2019, 11:57 AM   #24
DaninFlorida
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Will they give you an extra year of warranty?
No

Warranty started day of purchase. Having the card isn't required for warranty work, just makes it easier to prove. A reciept would be enough
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Old 7 December 2019, 12:01 PM   #25
Danny83
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Did you ever get to go visit it
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Old 7 December 2019, 12:04 PM   #26
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Forgot to ask, is the card still unpolished or did they buff it up while they had it for a year? Any swirl marks on either side? Chipped edges?
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Old 7 December 2019, 05:15 PM   #27
Nairn1980
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Will they give you an extra year of warranty?
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Old 7 December 2019, 05:19 PM   #28
ilovethiscity
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Nicely done! Believe it or not I stayed at Gleneagles 5-6 years ago and picked up a hulk straight out the window. Bought it in my dressing gown haha great experience!
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Old 7 December 2019, 07:44 PM   #29
thesharkfactor
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Dressing gown LV acquisition! Lol, great story!
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Old 7 December 2019, 07:53 PM   #30
JonaG
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Congrats! Haha. I bought my sub in Japan and the AD said something about holding the warranty card but I must have misheard because 1 month later it arrived in the post! It’s nice when it’s all complete. The whole withholding the card business is plain wrong.
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