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Old 25 April 2016, 12:31 PM   #1
AKbuckeye
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116660 Deepsea Dweller large scratch on corner of case (pictures attached)

So the watch itself is only about 1 year old. Unfortunately it fell off a nightstand at a hotel (lesson learned). What would you recommend? I wouldn't think this would be covered by a rolex cleaning which does say it includes polish and replacement parts. Also, could I get a replacement case from Rolex as part of a restore? Any clue what would that cost? I took it to a local Rolex dealer and they said since the scratch is on the corner it is difficult to repair.

Finally, what does this do to the value of the watch? obviously it hurts it but by how much? (currently have no interest in selling it probably ever since it is my first Rolex).
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Old 25 April 2016, 10:32 PM   #2
NKflyer
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Laser welding.
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Old 25 April 2016, 11:21 PM   #3
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OUCH...!

Case replacement will surely cost a bomb. Laser welding is surely the best way to go.

Value? I won't even want to go there.

All the best of luck.
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Old 25 April 2016, 11:24 PM   #4
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ouch, sorry you got a little ding. id hate to see what happened to the floor lol
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Old 26 April 2016, 12:58 AM   #5
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Laser welding would be the best option as a new case ring would be a crazy price.After laser welding you would never know the ding was there.
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Old 26 April 2016, 04:53 AM   #6
AKbuckeye
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thanks for the replies guys. Would laser welding be through a Rolex service center or a separate source? Any potential risk in that? Since I will likely never sell my first I also think I can live with it depending on cost/risk.
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Old 26 April 2016, 09:04 AM   #7
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Rolex won't do that type of work. I've heard very good things about ABC Watchwerks out in California.
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Old 26 April 2016, 09:28 AM   #8
psv
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Originally Posted by AKbuckeye View Post
thanks for the replies guys. Would laser welding be through a Rolex service center or a separate source? Any potential risk in that? Since I will likely never sell my first I also think I can live with it depending on cost/risk.
To the best of my knowledge, Rolex doesn't do laser-welding. You may also want to check with your insurance, maybe case replacement is covered?

The problem is that it is a Deepsea. Many shops don't have the right equipment to open it, if they do, they certainly don't have the right gear to test it for waterproofness afterwards.

I'd say call http://www.abcwatchwerks.com and see what they say.

Or just live with the dent, that is what I would do, you put it there, there will certainly be more...
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Old 26 April 2016, 02:06 PM   #9
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Is it just me, or are the new style cases more prone to this sort of damage?


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Old 28 April 2016, 11:26 AM   #10
AKbuckeye
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To the best of my knowledge, Rolex doesn't do laser-welding. You may also want to check with your insurance, maybe case replacement is covered?

The problem is that it is a Deepsea. Many shops don't have the right equipment to open it, if they do, they certainly don't have the right gear to test it for waterproofness afterwards.

I'd say call http://www.abcwatchwerks.com and see what they say.

Or just live with the dent, that is what I would do, you put it there, there will certainly be more...
Great suggestion- It seems the case replacement is covered but the policy would go up roughly $500 yearly for 3 years. Would I have to call Rolex directly for pricing on the case to see if that's worth it? i'm leaning toward yes.
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Old 25 May 2016, 02:39 AM   #11
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Michael Young,Hong Kong,guaranteed as new,give him a call.
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Old 25 May 2016, 09:29 AM   #12
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Insurance 100%, thats why we have it. I wouldn't screw around with a watch like that, get it fixed, get it fixed right.

If it wasn't covered, then thats a whole different story. Most likely, if covered, your deductible is 500 dollars. Get that things evaluated by Rolex and start a claim, guaranteed that repair is expensive.

No way I could deal with it being banged up like that
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Old 25 May 2016, 04:53 PM   #13
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As suggested above laser welding is your best option.
Rikki (a member here) has done laser welding for me previously on a Rolex GMT, and the watch was effectively restored to factory original condition.

Polishing will only remove metal and result in a noticeable difference.

Alternatively, you can leave it as it is and put it down to experience and show others that your watch has character
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