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Old 13 July 2019, 09:31 AM   #1
lneidorf
"TRF" Member
 
Join Date: Sep 2015
Location: MA
Posts: 6
Submariner 16803 Repair Estimate

Hi there.

I inherited my deceased father's Submariner 16803.

It stopped running about 5 years since it was last serviced, and so I brought it in to an authorized jeweler, who sent it out to Rolex US.

They contacted me with a quote from Rolex of nearly $2,400. I was prepared for somewhere in the $1,000 range, so I was quite taken aback.

They provided me with the following list of "required" repairs:
  • Overhaul $750
  • New Crown $170
  • New Crystal $180
  • New Dial $510
  • New Hands $105
  • New Bezel Insert $48
  • New Clasp $615

These repairs were represented as "required", meaning Rolex insists on performing them all or they won't touch the watch. I understand a company like Rolex wanting to protect its brand, but the way this was presented was kind of offensive. I'm not renting the watch; I own it.

Anyway, I thought I'd post here to see if:
1. This seems reasonable, given the age of the watch and length since the last service;
2. The prices are in line with repair by Rolex;
3. Folks have any other thoughts or guidance.

Thanks!
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