Whats exactly inside new rolex 2020 box?

[motty1]

Hi,

Does anyone know exactly what comes with a new 2020 rolex? Is there a guarantee booklet and warranty booklet?

Thanks in advance

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[WatchOut4It]

The same two booklets that they included in the past. There’s a warranty booklet and a watch manual booklet. There’s also a warranty card that’s changing but still a credit card sized plastic card from what I’ve seen.

[motty1]

I received a guarantee booklet and a separate warranty booklet..?

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[WatchOut4It]

Originally Posted by motty1

I received a guarantee booklet and a separate warranty booklet..?

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Interesting. Sounds like I got ripped off! ;-)

Can you post a photo? Curious to see the new items.

[Tom5518]

I just got one a week ago and thought I didn't really look closely I think it was two books in the green wallet thingie, the warranty book and the instruction book. New style warranty card and usual hang tags.

[motty1]

Here

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[Tom5518]

Originally Posted by motty1

Here

Interesting. Did you buy it from an AD in the USA? Legally here there is a difference in the words warranty and guarantee, so I am wondering if it was an error to include both books?

[motty1]

I bought from reputable seller in Miami which claims he bought from AD

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[Tom5518]

Originally Posted by motty1

I bought from reputable seller in Miami which claims he bought from AD

Just looked, and this is what is in there.

Where is the AD your watch came from? I am guessing another country. Like I said, warranty and guarantee mean different things in the US.

[motty1]

Does the last page of the warranty booklet look like this?

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[motty1]

Did you receive this?

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[Tom5518]

Originally Posted by motty1

Does the last page of the warranty booklet look like this?

Let me go check, I never looked....

Originally Posted by motty1

Did you receive this?

No, not in any of the ones I have gotten in the past few years. I do have a similar book in the Rolex my dad got back in January, 1995.

[42itus]

Originally Posted by motty1

Did you receive this?

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I have 2 watches with the new card and both only came with the instruction booklet and warranty booklet.
Do you know if yours came from a USA AD?


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[motty1]

Yes came from USA AD.

He sent card separately, seems like he just threw in 2 sets etc

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[Tom5518]

Originally Posted by motty1

Does the last page of the warranty booklet look like this?

I just looked and it is the same.

Originally Posted by motty1

Yes came from USA AD.

He sent card separately, seems like he just threw in 2 sets etc

That would be my guess. It looks like he threw one in from an overseas dealer.

[42itus]

Originally Posted by Tom5518

I just looked and it is the same.



That would be my guess. It looks like he threw one in from an overseas dealer.

Thanks for sharing!


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[motty1]

Thanks everyone

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[Yess]

That would spook me... Why does he have so many booklets etc to be just sending double sets?
That seems odd to me. But I am OCD about keeping all the paraphernalia in its correct place (in the box stored in the attic).

[nachopc]

Originally Posted by Tom5518

I just looked and it is the same.







That would be my guess. It looks like he threw one in from an overseas dealer.

Here in Europe is Suisse




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[Denvertimeguy]

I’ve gotten 3 watches with the new warranty card now and all come with the same papers as before!?


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[peterpl]

Your miami dealer just threw in 2 sets.

Your only meant to get 3 things

1) Warranty Card
2) User manual
3) Warranty Booklet

This hasnt changed for a long time.

[Thuilln]

Originally Posted by Tom5518

Interesting. Did you buy it from an AD in the USA? Legally here there is a difference in the words warranty and guarantee, so I am wondering if it was an error to include both books?

Would you mind to elaborate on the difference for us non-US folks?
In Canada we get a guarantee booklet..

[Bigblu10]

Originally Posted by Thuilln

Would you mind to elaborate on the difference for us non-US folks?
In Canada we get a guarantee booklet..

Likely different legal verbiage considering Rolex USA is considered a different entity than Rolex S.A. which is for the rest of the planet. There are differences in the warranty policy between the two.