A shout out to Fraser Hart - UK AD

[RXAPPP]

Wanted to say a big thank you to Fraser Hart (large U.K. Chain and AD). Having recently enquired about a CK2998 they told me that they had very limited availability and whilst they would give me one it was important I placed a £2000 deposit right there and then to secure. In running around and moving money I duly did so and was advised delivery would be imminent.

I've received the call today that they can't get me the watch after all but in "consideration" that I still want it they are "prepared" to give me the deposit back if I can come talk with their Manager.

The fact they have wasted my time, sat on my money for 2 weeks, caused undue cost and inconvenience of which part has seen me buy a 1125 bracelet in advance seems somewhat lost on them and I just wanted to say thank you for their "help"

That's one AD that won't be getting any business from me in future

[RW16610]

I'm sorry you had a negative experience attempting to obtain that piece. My fingers are crossed that you'll eventually be able to get one and enjoy it.

[AK797]

Shame, but they've been good to me.

[Quicksilver]

"prepared" to return your deposit. They've blown you out and should refund you immediately no questions and no need to "'talk" to the manager. Not great service.