ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
21 May 2022, 05:27 AM | #1 |
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Embarrassing experience at Cartier mansion with my santos
I love my Cartier santos but it’s running too fast. I had 3 different tests done on the time and got +9 +12 and +17. So I took it into Cartier mansion in NYC to have them regulate it since it’s under warranty. I explained the three time readings and said it needs to be regulated. They took my watch to the “watchmaker” and brought it out in 2 minutes saying “it’s fixed.”
To them, they thought “running fast” and “regulate” meant I was asking how to set the time. They then proceeded to tell me it’s an automatic watch. TL/DR: Cartier mansion thought I came in literally to ask how to change the time on my watch… Sent from my iPhone using Tapatalk |
21 May 2022, 05:46 AM | #2 |
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Location: NYC
Watch: 116500,116610,VCO
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That’s hilarious! I despise that NYC flagship boutique. A lot of the SAs are snobbish and stuck up. I remember on the coldest day of the year, they refused to let me and my wife in because of COVID restrictions, which is totally understandable. But, don’t tell us to wait and not give us an update of when. There was no one in the store but bunch of SAs waiting around by the door. Really put a bad taste. We ended up going to Hudson Yards store and made our purchases there.
One thing about that store is there is a lot of history and it’s beautiful though. |
21 May 2022, 06:10 AM | #3 |
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Real Name: Steven
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I'll defend the salesperson as, well, not everyone is intrinsically knowledgeable on... like asking a kid to drive a manual transmission car. Did the watchmaker re-regulate it for you?
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__________________ Love timepieces and want to become a Watchmaker? Rolex has a sensational school. www.RolexWatchmakingTrainingCenter.com/ Sent from my Etch A Sketch using String Theory. |
21 May 2022, 06:29 AM | #4 | |
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Quote:
"What do you MEAN you don't know what the difference between a 16170, 116710 and 126710 is?!"
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21 May 2022, 06:32 AM | #5 |
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They did not regulate it but it took me speaking to three different people to explain I know how to set the time on a watch
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21 May 2022, 06:34 AM | #6 | |
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Quote:
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21 May 2022, 06:41 AM | #7 | |
2024 ROLEX DATEJUST41 Pledge Member
Join Date: Aug 2010
Location: NorCal
Watch: Yes!
Posts: 6,560
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Quote:
It is crazy that they thought you didn't know how to set the time!
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21 May 2022, 07:29 AM | #8 | |
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Location: Glocal
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Quote:
But hey, use this as an excuse to get a Timegrapher
__________________
__________________ Love timepieces and want to become a Watchmaker? Rolex has a sensational school. www.RolexWatchmakingTrainingCenter.com/ Sent from my Etch A Sketch using String Theory. |
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21 May 2022, 10:37 AM | #9 |
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Ask for a crash. That will show em. Punks :)
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21 May 2022, 10:42 AM | #10 |
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did they change the battery for you?
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The perfect blossom is a rare thing. You could spend your life looking for one, and it would not be a wasted life. |
21 May 2022, 11:11 AM | #11 |
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