The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX


Go Back   Rolex Forums - Rolex Watch Forum > Rolex & Tudor Watch Topics > Rolex WatchTech

Reply
 
Thread Tools Display Modes
Old 31 May 2022, 03:12 AM   #1
JHDixon
"TRF" Member
 
Join Date: Jul 2016
Location: UK
Posts: 13
GMT Master 2 sent to RSC, come back with loud noise?

Link to noise

I dropped my watch a number of months ago and dented the rear case, i sent my watch to a official Rolex workshop who quoted me for for the following

New middle case £2,300
Crystal £105
Full Service £600

I authorised the repair and it was sent to Rolex for all the above, i received the watch back and at the slightest movement of the watch you could hear what i believe is the rotor inside spinning very loudly, i contacted the workshop again who told me to get it back to them, i did this and they said they spoke to Rolex who told them this is normal, and the GMT is a louder watch than other models, They said they would take a look at it anyways and i got the watch back to me that makes a now quieter noise, but the noise is still there and the smallest movement, i refuse to believe this is normal and feel very disheartened with what I now have back in my possession having paid over £3,000. The below paragraph is what the full service is described as

Quote:
The full Rolex service procedure is designed to ensure that every timepiece leaving our workshop complies with its original functional and aesthetic specification. Each movement is completely overhauled and each case and bracelet is meticulous refinished to restore its lustre. Timekeeping accuracy and water-resistance are rigorously tested to guarantee the level of quality and reliability you naturally expect-from a Rolex watch
What should i do in this situation, I have owned 3 GMT's and never heard a sound like it, also there is no sounds this loud on any of my other models. Thank you
JHDixon is offline   Reply With Quote
Old 31 May 2022, 06:39 AM   #2
swaini3
"TRF" Member
 
Join Date: Jan 2016
Real Name: Mo
Location: Dubai
Watch: 1675 GMT, DRSD
Posts: 1,421
That does not sound normal. I came across this on reddit, maybe this is the issue. Im surprised Rolex couldn't address it fully. I'd send it back.

https://www.reddit.com/r/RepTime/com...ise_issue_fix/
swaini3 is offline   Reply With Quote
Old 1 June 2022, 03:18 AM   #3
JHDixon
"TRF" Member
 
Join Date: Jul 2016
Location: UK
Posts: 13
Quote:
Originally Posted by swaini3 View Post
That does not sound normal. I came across this on reddit, maybe this is the issue. Im surprised Rolex couldn't address it fully. I'd send it back.

https://www.reddit.com/r/RepTime/com...ise_issue_fix/
I think that link is off a rep watch community.
JHDixon is offline   Reply With Quote
Old 1 June 2022, 03:24 AM   #4
JHDixon
"TRF" Member
 
Join Date: Jul 2016
Location: UK
Posts: 13
https://streamable.com/isb8n7

Looks like oriignal vidoe was removed, here is the link to noise.
JHDixon is offline   Reply With Quote
Old 2 June 2022, 03:59 AM   #5
swaini3
"TRF" Member
 
Join Date: Jan 2016
Real Name: Mo
Location: Dubai
Watch: 1675 GMT, DRSD
Posts: 1,421
Quote:
Originally Posted by JHDixon View Post
I think that link is off a rep watch community.
Yes, but in the comments it says that it works for genuine watches too. Its just for the OP to get an idea of what could be the issue.
swaini3 is offline   Reply With Quote
Old 10 June 2022, 01:15 AM   #6
SwissmadeTexan
"TRF" Member
 
SwissmadeTexan's Avatar
 
Join Date: Nov 2011
Real Name: Chris
Location: Houston, Texas
Watch: SUB LV-C/Pepsi C
Posts: 414
Quote:
Originally Posted by swaini3 View Post
Yes, but in the comments it says that it works for genuine watches too. Its just for the OP to get an idea of what could be the issue.

OP’s watch isn’t the same as that rep movement.

The rotor is ever so slightly louder on the 32xx movements. I’ve noticed this as well as I used to have a Batman 116xxx model and ended up with a new Pepsi last year. The rotor is definitely more noisy in these newer movements.
__________________
Where do we go from here???
SwissmadeTexan is offline   Reply With Quote
Old 11 June 2022, 04:16 AM   #7
RogerOP
Banned
 
Join Date: Sep 2020
Location: London
Posts: 557
Have the same sound coming from my 3230 when I shake it.
RogerOP is offline   Reply With Quote
Old 11 June 2022, 03:16 PM   #8
ICE888
"TRF" Member
 
Join Date: Jan 2009
Location: Seattle
Posts: 8
That doesn't sound right at all...have the same model...no noise...
ICE888 is offline   Reply With Quote
Old 29 June 2022, 05:23 AM   #9
wm82
"TRF" Member
 
Join Date: Sep 2012
Location: sweden
Posts: 103
Hi, rolex are already on the third version of the rotor for caliber 32XX. Newer versions have improved ball bearings. Yours sound like a poorly lubricated mk1 rotor so to speak. Ask for a rotor upgrade under warranty.
wm82 is offline   Reply With Quote
Old 29 June 2022, 06:50 AM   #10
lennywilkins
"TRF" Member
 
Join Date: Jan 2021
Real Name: Lenny
Location: Belfast
Watch: Rolex
Posts: 114
Quote:
Originally Posted by wm82 View Post
Hi, rolex are already on the third version of the rotor for caliber 32XX. Newer versions have improved ball bearings. Yours sound like a poorly lubricated mk1 rotor so to speak. Ask for a rotor upgrade under warranty.
This.
lennywilkins is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Takuya Watches

Bobs Watches

Asset Appeal

My Watch LLC

OCWatches

DavidSW Watches

Coronet


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.