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dunkin · 20 January 2018, 01:46 AM

does anybody have the email for rolex customer service? i would like to register a complaint against an AD who was being a total a****le.

.brian. · 20 January 2018, 01:47 AM

I can't be of any assistance, but would love the hear the story if you would like to share!

Jimbogigolo · 20 January 2018, 02:01 AM

Yeah what happened?! Curious

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BristolCavendish · 20 January 2018, 02:22 AM

Inquiring minds want to know.

Tools · 20 January 2018, 02:47 AM

Quote:

Originally Posted by dunkin

does anybody have the email for rolex customer service? i would like to register a complaint against an AD who was being a total a****le.

Rolex doesn't deal with e-mail as a general rule. If you have an issue write them a letter with details.

tyler1980 · 20 January 2018, 02:54 AM

write the letter and post it here (watch out forum). Im sure you will get more feedback both good and bad from people here than what Rolex is going to give you.

I highly doubt Rolex would actually address an issue with an AD unless they are failing to sell watches as that is what they care about. If the CS of an AD is bad enough they won't sell watches and then they will lose AD status, other than that, good luck.

Abdullah71601 · 20 January 2018, 03:05 AM

Quote:

Originally Posted by tyler1980

write the letter and post it here (watch out forum). Im sure you will get more feedback both good and bad from people here than what Rolex is going to give you.

I highly doubt Rolex would actually address an issue with an AD unless they are failing to sell watches as that is what they care about. If the CS of an AD is bad enough they won't sell watches and then they will lose AD status, other than that, good luck.

Agreed. The AD isn’t owned by Rolex. The mothership won’t care much unless they are violating dealership rules.

20 January 2018, 01:46 AM	#1
dunkin "TRF" Member Join Date: Jan 2018 Location: CO Watch: 116610LN Posts: 46	Rolex customer service email? does anybody have the email for rolex customer service? i would like to register a complaint against an AD who was being a total a****le.

20 January 2018, 02:01 AM	#3
Jimbogigolo "TRF" Member Join Date: Oct 2012 Real Name: Jim Location: NJ Watch: Rolex Daytona W&B Posts: 1,527	Rolex customer service email? Yeah what happened?! Curious Sent from my iPhone using Tapatalk Pro

20 January 2018, 01:47 AM	#2
.brian. "TRF" Member Join Date: Dec 2016 Real Name: Brian Location: Bad things happen Watch: in Philadelphia Posts: 495	I can't be of any assistance, but would love the hear the story if you would like to share!

20 January 2018, 02:22 AM	#4
BristolCavendish Banned Join Date: Aug 2016 Location: United States Posts: 1,864	Inquiring minds want to know.

20 January 2018, 02:54 AM	#6
tyler1980 "TRF" Member Join Date: Apr 2015 Location: Houston Posts: 17,622	write the letter and post it here (watch out forum). Im sure you will get more feedback both good and bad from people here than what Rolex is going to give you. I highly doubt Rolex would actually address an issue with an AD unless they are failing to sell watches as that is what they care about. If the CS of an AD is bad enough they won't sell watches and then they will lose AD status, other than that, good luck.

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