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21 August 2022, 03:04 PM | #1 |
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Tudor black bay GMT date change issue is back.... seeking advice
Good evening all. I'm looking for a bit of advice and guidance. I have a early release Tudor black bay GMT which I love, but the notorious date change issue has infected it for the second time in it's short life. The watch was serviced under warranty in late 2019, and now it's out of warranty to my understanding, even with Tudors extension of the warranty to three years since it was purchased in July 2018 and serviced last in October 2019. Basically I'm trying to figure out if I go to the local dealer and pay for repairs, will it actually be resolved, or is this something that might reappear in another couple of years. I've searched the web and gotten mixed information. As best I can tell some say the issue is resolved after one repair, others the issue keeps recurring and Tudor hasn't really resolved it. Some claim the movement is non repairable and Tudor just swaps a new movement in (I have difficulty believing this) . I'm truly conflicted about which way to go and would really like to get some better information before I drop it off for repairs. Ideally I'd like to repair it and continue to enjoy as it's meant to be, but if the underlying issue is not resolved I question if it's worth keeping after service vs selling it and moving on. Any advice from the wonderful members here is appreciated.
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21 August 2022, 07:13 PM | #2 |
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If it was me. sell the lemon .
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21 August 2022, 07:49 PM | #3 |
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Real Name: Michael
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I had the same problem with my Tudor GMT. After sending it to Rolex three times for repairs, the issue came back again each time. Glad I got rid of that turkey. After being in business for 117 years, Rolex still can't even get a date wheel right.
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21 August 2022, 08:37 PM | #4 |
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Real Name: Fabio
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Threads like this make me happy I dodget the bullet when the watch was easily discounted 30% at my town's AD.
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21 August 2022, 09:21 PM | #5 |
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Take it RSC directly or thru an AD. They will take care of it without cost regardless of the warranty. Mine was recently repaired a year out of warranty.
Too many have been bitten by this issue but there are far fewer since the release of the 2 additional GMT releases, BB Pro & S&G GMT. One would think the reason is a viable fix has finally been implemented. It's worth the risk for me. dP
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22 August 2022, 04:16 AM | #6 |
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Thank you all for your input! I'll take it to my AD when a get some free time and go from there. It's very encouraging for me to hear that some have had it repaired outside of warranty for free still. I'm still debating it's long-term place in my collection.
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27 September 2022, 09:47 AM | #7 |
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As a follow-up, I brought the watch in to my local dealer who shipped it Tudor in late August. Fast forward about 3 weeks till today and I received word from my dealer that it's going to be repaired under extended warranty even though the warranty has technically passed (both the original warranty on the watch as well as the warranty from the previous repair). The estimated completion date is not till December. I am very happy with the customer service all around, however, I still have lingering concerns about the longevity. Thank you again to all for your input and advice
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27 September 2022, 01:20 PM | #8 | |
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Quote:
dP
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29 October 2022, 05:09 PM | #9 | |
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Quote:
thank you all! |
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29 October 2022, 10:54 PM | #10 | |
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Quote:
dP
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29 October 2022, 11:53 PM | #11 |
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I am glad Tudor is repairing it under warranty. I would have been surprised if they had not. I got one of the first releases and had no issues. Bought a Rolex Pepsi and thought it was redundant, so I sold it. Got a second one and had the date issue. My AD took it back on the spot and gave me my third one and it has been flawless. Setting aside the date issues I really like the watch. It has a retro feel and I wear it on all types of straps and bracelets. Even if mine broke now I would just send it in and get it back. Why not get it back, wear it and enjoy it. If it breaks again, so be it, off to a repair and I am sure Tudor will fix it again at no cost. Good luck and let us know how it plays out when you get the watch back.
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13 November 2022, 10:05 AM | #12 | |
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Quote:
To date, there is no documented fix to this problem (pun intended). So you could roll the dice and send it back for service, sell the lemon, or live with the problem. |
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