rolex warranty issues

[Snowdog]

help please...
I am buying a 116613ln from a known seller on this site. I have concerns about the warranty in the future. The card is stamped by an ad but has no name in it. So when I take it in for either refurb or warranty in the future am I going to have issues with Rolex? What if anything should I do, register it somehow, call original AD and ask them to register me? I plan on keeping this one for a long time and I don't want Rolex to tell me, sorry but we can't work on it or tell me its is not covered under the warranty period...
thanks for any help

[padi56]

Originally Posted by Snowdog

help please...
I am buying a 116613ln from a known seller on this site. I have concerns about the warranty in the future. The card is stamped by an ad but has no name in it. So when I take it in for either refurb or warranty in the future am I going to have issues with Rolex? What if anything should I do, register it somehow, call original AD and ask them to register me? I plan on keeping this one for a long time and I don't want Rolex to tell me, sorry but we can't work on it or tell me its is not covered under the warranty period...
thanks for any help

You will not have any problems and would doubt if you will ever need to use the warranty in the two year warranty period.After the warranty period Rolex will be quite happy to take your money to service the watch, they will not care where it came from or who bought it or need to know.

[masterserg]

As I understand, as long as it has a valid AD stamp on it, you are good to go.

[kilyung]

No worries. We've all been in the same boat with no issues.

[Tools]

I agree with Peter.. You are worrying too much.. If, when received, the watch is not as advertised, return it to the seller and find another one..

As to warranty, it is only 2 years at most, and the chances of anything needing work within warranty are very, very slight. Rolex will work on any authentic Rolex though, you do not need the card for that. The card is only for a manufacturing defect, nothing more..

If you want a valid warranty, belly up to the bar and buy at an AD..

[handsfull]

Simple solution = write your name on the warranty card. You are now the original purchaser!

[gwalker]

Doubtful you will have an issue within the 2 year warranty period. After that Rolex will gladly fix it for a fee. If you are really worried about the warranty buy it new from an AD. If something happens it can be hit or miss if Rolex will cover it under warranty work.

[Snowdog]

Thanks a bunch. That makes sense. I was concerned that when I wanted to refurb it in a few years that rolex would do so.

Another question...Can they re-coat the two tone gold too?? And I am sure if yes, for a modest fee right?

[masterserg]

Originally Posted by Snowdog

Thanks a bunch. That makes sense. I was concerned that when I wanted to refurb it in a few years that rolex would do so.

Another question...Can they re-coat the two tone gold too?? And I am sure if yes, for a modest fee right?

It is solid gold, there is no coating.

[Wehtiko]

Be very careful and ask your AD if they honour the warranty. I seem to be having trouble with a brand new watch.

You buy a company and its dealers, not the product.

[masterserg]

The AD does not honor the warranty. Rolex does, as long as it is stamped by a valid AD and it is within the validity period. It does not matter whose name is on the card. It is black and white.

[The GMT Master]

Strictly speaking, the warranty card has to have the purchaser's name, the AD's stamp and date of purchase to be valid. Some dealerships may not want to get involved, and they won't register the watch for you. The best thing to do is to deal with the RSC directly. As long as the card is dated and stamped, it should be okay, the name isn't as important

[gwalker]

Originally Posted by Snowdog

Thanks a bunch. That makes sense. I was concerned that when I wanted to refurb it in a few years that rolex would do so.

Another question...Can they re-coat the two tone gold too?? And I am sure if yes, for a modest fee right?

The service in several years down the road won't be covered by warranty anyway. Service will be around $700 then. Not sure what coating on the gold you are talking about. As far as I know there is no coating. The watch will be buffed by Rolex during service and will come back looking brand new.

[supertrooper]

There are millions of Rolex watches out there with no names on the warranty cards. No problem with Rolex SA when it comes to servicing it or warranty claims as long as you have the warranty card with you.

[sportsmaven20]

Originally Posted by The GMT Master

Strictly speaking, the warranty card has to have the purchaser's name, the AD's stamp and date of purchase to be valid. Some dealerships may not want to get involved, and they won't register the watch for you. The best thing to do is to deal with the RSC directly. As long as the card is dated and stamped, it should be okay, the name isn't as important

The OP said it was stamped by an AD and didn't mention if it was dated. When the 2-year period actually began, on the watch the OP is buying, may have been part of the basis of his question. Many are saying he'll never need to use the 2-year warranty (he most likely won't), but if he does, when did the 2-year period begin if the warranty card is not dated and they don't have original sales receipt?

I would probably have that same question if I purchased a pre-loved Rolex!

[Snowdog]

116613LN
I am talking about the links in the bracelet. because it is two tone, arent they just coated or is the center part somehow solid gold?

[Snowdog]

exactly sportsmaven
if i dont have a reciept and there is no date on the card, i would have to find a rolex dealer willing to date it? otherwise im screwed if i needed the warranty

[masterserg]

Originally Posted by Snowdog

116613LN
I am talking about the links in the bracelet. because it is two tone, arent they just coated or is the center part somehow solid gold?

Solid gold. Each link is formed by 3 pieces held together by pins. In your case, the pieces on the edges are stainless and the center is solid gold.

[The GMT Master]

Originally Posted by sportsmaven20

The OP said it was stamped by an AD and didn't mention if it was dated. When the 2-year period actually began, on the watch the OP is buying, may have been part of the basis of his question. Many are saying he'll never need to use the 2-year warranty (he most likely won't), but if he does, when did the 2-year period begin if the warranty card is not dated and they don't have original sales receipt?

I would probably have that same question if I purchased a pre-loved Rolex!

Well, that's the million dollar question. If there is no date on there at all, I believe Rolex may have the right to refuse warranty as it would be classified as invalid. If you choose to put a date on it, and it seems suspicious (i.e. putting today's date on it after wearing it for a year and a half), then I would think the logical step for them would be to call the AD to which it was originally distributed. The AD would have the sales information on the watch, and it would be easy to find out the true date of when it was first sold. I think this would be where the warranty would start when it is in doubt

This is all theoretical, I might add - it's not a situation I've had to deal with before. If the warranty is a deal maker/breaker, then the best way to be 100% is to get the watch from an AD - that's the tradeoff you have when you buy from a third party

[Snowdog]

sounds like i am worrying over nothing anyway
its a V serial and is probably a year old now
so the likelyhood of anything big going wrong in another year is slim
i can just get a full service in a few years right...

[swiss ghost]

Originally Posted by masterserg

The AD does not honor the warranty. Rolex does, as long as it is stamped by a valid AD and it is within the validity period. It does not matter whose name is on the card. It is black and white.

it needs a date of purchase as well. if rolex even senses this is an 'open' warranty they will ask for a receipt. it is on the OWNER to prove date of purchase. the warranty card thats stamped MUST have a date of purchase as well. If rolex runs the serial # and finds out some clown bringing in a 7 year old rolex for 'warranty' work it wont fly. just wanted to clarify that rolex are not dummies.

** the 'validity' period you are referring to is dependent on the date of purchase

[swiss ghost]

Originally Posted by The GMT Master

Well, that's the million dollar question. If there is no date on there at all, I believe Rolex may have the right to refuse warranty as it would be classified as invalid. If you choose to put a date on it, and it seems suspicious (i.e. putting today's date on it after wearing it for a year and a half), then I would think the logical step for them would be to call the AD to which it was originally distributed. The AD would have the sales information on the watch, and it would be easy to find out the true date of when it was first sold. I think this would be where the warranty would start when it is in doubt

This is all theoretical, I might add - it's not a situation I've had to deal with before. If the warranty is a deal maker/breaker, then the best way to be 100% is to get the watch from an AD - that's the tradeoff you have when you buy from a third party

x 2

[masterserg]

Originally Posted by swiss ghost

it needs a date of purchase as well. if rolex even senses this is an 'open' warranty they will ask for a receipt. it is on the OWNER to prove date of purchase. the warranty card thats stamped MUST have a date of purchase as well. If rolex runs the serial # and finds out some clown bringing in a 7 year old rolex for 'warranty' work it wont fly. just wanted to clarify that rolex are not dummies.

** the 'validity' period you are referring to is dependent on the date of purchase

Correct. That is a given as implied by "validity period".

[Johny]

Originally Posted by The GMT Master

Well, that's the million dollar question. If there is no date on there at all, I believe Rolex may have the right to refuse warranty as it would be classified as invalid. If you choose to put a date on it, and it seems suspicious (i.e. putting today's date on it after wearing it for a year and a half), then I would think the logical step for them would be to call the AD to which it was originally distributed. The AD would have the sales information on the watch, and it would be easy to find out the true date of when it was first sold. I think this would be where the warranty would start when it is in doubt

This is all theoretical, I might add - it's not a situation I've had to deal with before. If the warranty is a deal maker/breaker, then the best way to be 100% is to get the watch from an AD - that's the tradeoff you have when you buy from a third party

perhaps discuss your concerns with the seller. see what their opinion is.

[sportsmaven20]

Originally Posted by The GMT Master

Well, that's the million dollar question. If there is no date on there at all, I believe Rolex may have the right to refuse warranty as it would be classified as invalid. If you choose to put a date on it, and it seems suspicious (i.e. putting today's date on it after wearing it for a year and a half), then I would think the logical step for them would be to call the AD to which it was originally distributed. The AD would have the sales information on the watch, and it would be easy to find out the true date of when it was first sold. I think this would be where the warranty would start when it is in doubt

This is all theoretical, I might add - it's not a situation I've had to deal with before. If the warranty is a deal maker/breaker, then the best way to be 100% is to get the watch from an AD - that's the tradeoff you have when you buy from a third party

I totally agree with you Chris.

[sportsmaven20]

Originally Posted by Snowdog

sounds like i am worrying over nothing anyway
its a V serial and is probably a year old now
so the likelyhood of anything big going wrong in another year is slim
i can just get a full service in a few years right...

For peace of mind, you may want to take the suggestion of Chris (contact the AD to see if they can provide the original date of purchase) or what John has mentioned (contacting the seller). This way you have assurance in the event there is any sort of issue that would fall under the original Rolex warranty.

[swiss ghost]

Originally Posted by masterserg

Correct. That is a given as implied by "validity period".

just making clear. the thread was kind of alluding to only an AD stamp being required.

[Snowdog]

i suppose i can just contact the ad and get a sale date. im sure they could do that much for me and then just write it on the card eh?