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Old 11 May 2018, 05:51 AM   #1
RickB8960
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Join Date: Nov 2012
Real Name: Rick
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Watch: 126618/DJ41/BLNR..
Posts: 91
GMT Hour hand

I have a Batman that I purchased brand new. It's been worn probably 20 times. For some reason the hour hand is no longer keeping time. Meaning, I can set it but when the watch is keeping time the minute hand works but the hour hand does not move. Just checking if I may be doing something or if I should take it to a RSC? Thanks!
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Old 11 May 2018, 06:29 AM   #2
JayB
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Yes definitely, I assume it's still under guarantee so I would have taken it in straight away
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Old 13 May 2018, 07:34 AM   #3
spacerain
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Take it to the RSC just to be on the safe side. It's the only way to be 100% sure.
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Old 14 May 2018, 11:01 PM   #4
RickB8960
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I dropped it off on Saturday (and the watch is being shipped to Rolex) and after doing some more research found out that this is a known issue. My watch is out of warranty so I'm not sure if they will cover it but hopefully since it seems they have covered others out of warranty. I was told we will hear from Rolex on whether they will cover it or not in about 3 weeks. If they say no I guess I will try to find someone at Rolex that I can contact and try to work it.
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Old 15 May 2018, 06:13 AM   #5
WillC
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Known issue? I hope they cover it since it's a known issue. As a fellow BLNR owner, I'd be interested in knowing what the issue is -- hopefully mine doesn't run into it.
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Old 15 May 2018, 06:26 AM   #6
RickB8960
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Watch: 126618/DJ41/BLNR..
Posts: 91
Look up the 3186 movement flaw, there are some threads about this issue. It seems to be only for early models as Rolex corrected the problem later in production. I hope they cover it as well, I'll definitely update as soon as I know anything.
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