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13 September 2020, 10:43 PM | #1 |
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As a follow up....very interesting
So I started this thread a few days ago....
https://www.rolexforums.com/showthre...2#post10889432 I ended up buying a NIB, my name on the card, 1392 from a dealer. Dealer received it from Panerai. Paperwork, numbers matched, etc....all say model 1392. The watch is clearly an 02392....no ecru lume/markers, and solid case back. The thing I guess I attribute this to is, it is one of the very first 02392’s ...10 of 1500. So still labeled, papered, & boxed as a 1392, but definitely an 02392. I’ve heard about, and have seen some website snafus, issues, etc...on the Panerai website but I’m new to Panerai...is this a normal occurrence? https://www.panerai.com/us/en/collec...na---42mm.html Sent from my iPad using Tapatalk |
13 September 2020, 11:04 PM | #2 |
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Can’t comment on your query but nice watch man. Love the strap
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13 September 2020, 11:11 PM | #3 |
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Nice watch! Up to you whether to accept a different model than what you ordered..... personally, I prefer the non-ecru lume and feel of steep against the wrist, but YMMV.
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13 September 2020, 11:19 PM | #4 | |
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Quote:
I actually don’t know to think....cool, I’ve got a rare occurrence that happened...or an ...Oh SH**, I need to send this back as a mistake |
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13 September 2020, 11:22 PM | #5 |
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Nice watch! if the 1392 has the 300m WR I would change it out IMO
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13 September 2020, 11:24 PM | #6 |
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It’s a great reference Richard and I’m glad your happy with it
What does the dealer have to say? Did they notice this and tell you about it prior to delivery or did you find out on your own? |
14 September 2020, 02:00 AM | #7 |
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Looking good Richard, congrats!!
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14 September 2020, 02:13 AM | #8 |
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Nice one Richard! Keep it
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14 September 2020, 03:23 AM | #9 | |
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Quote:
Then they made phone calls etc, and just got the same explanation i eluded to....first batch/run of the 0392, just paperwork, etc...labeled as 1392 still. I’m still not quite sure what to make of it… A rare anomaly… Or a huge mistake that should be fixed? I will probably do a little research myself this coming week, and just call Panerai direct |
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14 September 2020, 03:58 AM | #10 | |
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Regardless, glad to see you enjoy the watch and nice to see you enjoying the brand Sent from my SM-G960W using Tapatalk |
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14 September 2020, 04:00 AM | #11 | |
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thank you! Will do. Sent from my iPhone using Tapatalk |
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14 September 2020, 04:16 AM | #12 |
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Congratulations, Richard! My V series 973 is also 00010/1500. It's my opinion that Panerai's website seems to be in a bit of a transition mode! The movement information, P.900 or OPXXXIV on the 42mm pieces is left blank on some models. It seems that the Richemont vs In-House caliber naming has not been sorted out.
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14 September 2020, 07:33 AM | #13 |
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It does seem that way. Thank you
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14 September 2020, 08:26 PM | #14 |
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Congratulations.
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16 September 2020, 05:39 AM | #15 |
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Panerai has so many models out that they can keep up with what goes for what ... I find this weird .
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16 September 2020, 08:44 AM | #16 |
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16 September 2020, 08:37 PM | #17 |
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Thanks for the follow-up. Keep us posted.
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16 September 2020, 08:44 PM | #18 |
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3 October 2020, 09:42 PM | #19 |
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3 October 2020, 09:45 PM | #20 |
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3 October 2020, 09:47 PM | #21 |
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3 October 2020, 10:57 PM | #22 | |
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Quote:
#popcorn Sent from my iPhone using Tapatalk Pro
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13 October 2020, 10:24 PM | #23 | |
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Got a final answer on this Richard by Pam? Sent from my iPhone using Tapatalk Pro
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13 October 2020, 10:32 PM | #24 |
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13 October 2020, 10:42 PM | #25 | |
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Hmm, so they don’t have a clue how it happened! Sending it to them or leaving it as is? Sent from my iPhone using Tapatalk Pro
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13 October 2020, 10:44 PM | #26 |
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13 October 2020, 10:45 PM | #27 |
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The plot thickens ... are you going to send the watch in Richard?
This is all very strange. EDIT: I see you’re sending it in |
14 October 2020, 05:29 AM | #28 |
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OP - As with a warranty service request, I would ask and expect Panerai to send you a Service Return Kit with a prepaid label. I will have everything you need to to securely return your watch.
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14 October 2020, 06:18 AM | #29 |
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Also my recommendation is to take as many pictures of your time piece as you can. This way you are covered in case of them accidentally scratching it.
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22 November 2020, 09:17 AM | #30 |
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No news yet from Pam on your watch yet Richard? Sent from my iPhone using Tapatalk Pro
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Francisco ♛ 16610 / 116264 Ω 168.022 / 2535.80.00 / 2230.50.00 Zenith 02.470.405 Henry Archer Eclipse 2FA security enabled |
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