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2 December 2020, 09:30 AM
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#1 |
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2024 Pledge Member
Join Date: Jan 2009
Real Name: Josh
Location: Indiana
Watch: The Next One
Posts: 645
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Happy Holidays from Panerai...Customer Appreciation Done Right
Greetings friends. I received an email today from Panerai...
We look forward to having you join our Light Up the Holidays with Panerai virtual event on Thursday, 12/03 at 7:00pm CST. Please refrigerate your cocktail kit upon receipt. To prep for the event, have a knife, cutting board, ice and your kit handy for the mixology demonstration, brought to you by famed mixologist, Apotheke. Sure enough, package delivered today. Very classy...     
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2 December 2020, 11:34 AM
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#2 |
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"TRF" Member
Join Date: Mar 2009
Real Name: Chris
Location: Grosse Pointe, MI
Watch: WG DD40
Posts: 155
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That’s awesome! Is that from Panerai or an AD?
I remember getting a X-mas card from them in 2005 after getting a 112. Always felt it was a nice touch...never remember ever getting anything from Rolex. :) |
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2 December 2020, 11:55 AM
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#3 | |
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2024 Pledge Member
Join Date: Jan 2009
Real Name: Josh
Location: Indiana
Watch: The Next One
Posts: 645
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Quote:
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2 December 2020, 11:59 AM
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#4 |
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2024 Pledge Member
Join Date: Sep 2018
Location: U.S.A.
Watch: SD43
Posts: 3,105
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That’s awesome!
These kits can’t be cheap. For a company that everyone says is dead they certainly go above and beyond in customer service. |
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2 December 2020, 01:13 PM
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#5 |
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"TRF" Member
Join Date: Jun 2019
Real Name: Boris
Location: CT
Posts: 884
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That's very nice!
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2 December 2020, 01:19 PM
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#6 |
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2024 Pledge Member
Join Date: Aug 2012
Location: New Jersey, USA
Posts: 1,580
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Impressive.
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2 December 2020, 01:40 PM
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#7 |
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2024 Pledge Member
Join Date: Mar 2013
Location: usa
Posts: 19,041
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Real fun
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2 December 2020, 08:30 PM
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#8 |
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"TRF" Member
Join Date: Oct 2008
Real Name: Rick
Location: Wakanda
Watch: amacallit
Posts: 2,017
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I have mentioned is before and now again, Panerai customer service is on another level. Comparable to Rolls-Royce levels in the car world.
__________________
 रोलेक्स
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2 December 2020, 11:13 PM
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#9 |
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2024 Pledge Member
Join Date: Dec 2009
Real Name: The Mystro ;)
Location: Central Pa.
Posts: 14,709
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This is how you treat a customer that knows and buys luxury goods. These gestures are so appreciated and I think money well spent. Bravo Panerai. I spent most of my watch purchasing money to Panerai this last year for a reason.
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3 December 2020, 11:00 AM
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#10 |
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2024 ROLEX DATEJUST41 Pledge Member
Join Date: Jan 2017
Real Name: Ron
Location: Punxsutawney
Watch: 114060/116500LN/PA
Posts: 329
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Super cool!
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3 December 2020, 04:49 PM
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#11 |
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2024 ROLEX DATEJUST41 Pledge Member
Join Date: Mar 2010
Location: Paris, France
Posts: 34,494
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Very cool!
Thanks for sharing. |
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3 December 2020, 11:50 PM
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#12 |
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2024 Pledge Member
Join Date: Nov 2012
Real Name: Steven
Location: Glocal
Posts: 19,430
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Wonderful! Imho Panerai is really doing things right on many levels.
__________________
__________________ “Life should not be a journey to the grave with the intention of arriving safely in a pretty and well preserved body, but rather to skid in broadside in a cloud of smoke, thoroughly used up, totally worn out, and loudly proclaiming 'Wow! What a Ride!'” -- Hunter S. Thompson Sent from my Etch A Sketch using String Theory. |
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3 December 2020, 11:53 PM
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#13 |
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2024 Pledge Member
Join Date: Jul 2013
Real Name: Brian (TBone)
Location: canada
Watch: es make me smile
Posts: 73,654
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That’s awesome
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4 December 2020, 02:12 AM
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#14 |
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"TRF" Member
Join Date: Feb 2019
Location: USA
Watch: What I am wearing.
Posts: 1,879
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That's great!
__________________
Rolex │ H. Moser │ F.P. Journe │ Audemars Piquet │ Patek Philippe _______________________________ "I'm not playing hard to get, I'm playing hard to want." |
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4 December 2020, 02:16 AM
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#15 |
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"TRF" Member
Join Date: Jun 2012
Location: California
Watch: JLC MasterCalendar
Posts: 113
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The real question in this thread is how that cocktail ends up tasting.
[mention]jwkunkle [/mention] - mind drunk-texting us a review later this evening? |
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5 December 2020, 10:23 AM
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#16 |
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2024 Pledge Member
Join Date: Jan 2009
Real Name: Josh
Location: Indiana
Watch: The Next One
Posts: 645
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Event was fantastic. ~30 people invited. Great time!
   
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12 December 2020, 09:37 PM
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#17 |
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Banned
Join Date: Jan 2020
Location: SoCal
Posts: 222
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wow. wow. Just saw this thread. This is so cool. I love and miss when more brand's would do this kind of stuff for customers. Nice to see Panerai still doing it. I think this is part of the fun of luxury watches. Good on you. Congrats and happy holidays.
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13 December 2020, 12:20 AM
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#18 |
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"TRF" Member
Join Date: Jun 2012
Location: California
Watch: JLC MasterCalendar
Posts: 113
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...and WE STILL DON’T KNOW HOW THE COCKTAIL ENDED UP TASTING!!!
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13 December 2020, 12:30 AM
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#19 |
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"TRF" Member
Join Date: Jun 2013
Location: Houston
Posts: 2
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It was pretty tasty. The Mezcal gave it a smokey flavor, while the muddled honeydew and kiwi gave it a sweet. What was cool was the powder that made it glow like the Panerai lume. Neat event glad I got invited. Apotheke did a great job of showing not only how to make the drink but broke why and what.
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13 December 2020, 06:37 AM
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#20 |
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"TRF" Member
Join Date: Oct 2016
Location: NJ
Posts: 32
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Very nice! I still receive nice emails from the Florence boutique where I bought mine. They really do know customer service and it really makes me appreciate the brand.
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