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8 June 2021, 10:03 AM | #1 |
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Potential fake purchased on Chrono
Hey guys, I was just wondering if anyone’s gone through the return process if they suspected a watch they purchased was fake on Chrono.
I’m not certain it’s fake, and I haven’t gotten a chance to show it to an AD yet. It’s just that I showed a couple pics to an expert I know, and he was a bit concerned about the look of the dial. And because I’m an idiot and waited until the last minute, the money is supposed to be released from escrow tomorrow. And Chrono’s customer service phone doesn’t work because it’s after hours. Does anyone know what exactly I’m supposed to do to ensure that the money doesn’t get released tomorrow? The best I’ve been able to discern is to email “withdraw@chrono24.com” can anyone confirm that? And even though it’s after hours, they’ll document that and not release the funds? Sorry for the wall of text, I’m just freaking out a little bit. Thanks, Mike |
8 June 2021, 10:05 AM | #2 |
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Share some pics
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8 June 2021, 10:19 AM | #3 | |
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Quote:
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8 June 2021, 10:19 AM | #4 |
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How is the image quality so bad? It’s like 2021.
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8 June 2021, 10:21 AM | #5 |
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Real Name: Mike
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8 June 2021, 10:23 AM | #6 |
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8 June 2021, 10:31 AM | #7 |
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We don’t discuss fakes on here.
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8 June 2021, 10:33 AM | #8 |
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Original listing photos? What is your concern about the dial?
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8 June 2021, 10:34 AM | #9 |
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Real Name: Mike
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Watch: Rolex 1016
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I didn't know that but that makes sense. I've deleted the pictures.
Can anybody just confirm that if I have an issue with my order, do i email withdraw@chrono24.com and/or if there's something additional or different that I'm supposed to do? |
8 June 2021, 10:39 AM | #10 |
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8 June 2021, 10:41 AM | #11 | |
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Did you pay by credit card. Like the member mentioned above, if you paid by credit card, you are protected. I think you need to find an AD or watch maker to inspect the watch. Sent from my iPhone using Tapatalk |
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8 June 2021, 10:46 AM | #12 | |
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Quote:
And yeah, that was my plan to go to an AD, I just originally thought there was no issue until I showed a couple pics to a buddy of mine and his opinion gave me a little cause for concern. If chrono will give me another day, I'll def go have it inspected tomorrow. |
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8 June 2021, 10:59 AM | #13 |
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Where are the pics?
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8 June 2021, 11:34 AM | #14 |
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Exactly. He's not a moderator so just ignore him. This is a forum and we are all here to help each other out, especially during situations such as these.
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8 June 2021, 11:37 AM | #15 |
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OP, do you mind if I post your listing photos?
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8 June 2021, 11:54 AM | #16 |
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8 June 2021, 12:00 PM | #17 |
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8 June 2021, 12:09 PM | #18 | |
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8 June 2021, 12:14 PM | #19 |
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Pics from OP. I cropped a bit but they are same res. My opinion is watch is good.
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8 June 2021, 01:17 PM | #20 |
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8 June 2021, 01:24 PM | #21 |
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I am no expert, just a Rolex owner. It looks good to me.
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8 June 2021, 01:25 PM | #22 | |
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For real, did not know that. Learn new thing everyday. Sent from my iPhone using Tapatalk |
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8 June 2021, 02:58 PM | #23 |
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Additional detailed images that were posted look good. Rehaut, hour markers, lacquer text and tick marks, crown, sunburst dial, hand set.... all look good. All alignments look perfect.
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8 June 2021, 04:48 PM | #24 |
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Why does anyone think this is fake? OP, what’s going on?
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8 June 2021, 09:46 PM | #25 |
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Examine the hands, applied markers and text with a loupe. Those small details are extremely hard to fake. Wind the crown - is it smooth? Frankenstein watches are hard to spot but the fakes always mess up small details (the better ones you need a loupe to spot). Have an AD open the case back and examine the movement.
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8 June 2021, 10:04 PM | #26 |
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The first couple pics I sent him he was a little concerned that the printing looked a little blotchy. He said it could’ve just been kind of a crappy picture though. When I sent him some better pics, he said it looked a lot more legit.
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8 June 2021, 10:07 PM | #27 |
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Am going to the AD today to just make sure everything looks good to them. Seems like it was probably a false alarm.
Also in case anyone was interested, I received a response from Chrono this AM. They said you’re usually supposed to file a complaint within the first 7 days (which have passed) but that they will continue to hold the money in escrow until an AD looks at it. Last edited by Just0neMore; 8 June 2021 at 10:08 PM.. Reason: Typo |
8 June 2021, 10:20 PM | #28 |
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OP. This looks genuine to me.
I'd be surprised if it is not.
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9 June 2021, 01:51 AM | #29 | |
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Curious as to why AD will say — usually they decline to even look at it Sent from my iPhone using Tapatalk |
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9 June 2021, 02:18 AM | #30 |
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Update: AD looked at it and said it looks totally legit. Thanks everyone for the help!
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