The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Old 9 April 2024, 07:28 AM   #1
southtexas
2024 ROLEX DATEJUST41 Pledge Member
 
southtexas's Avatar
 
Join Date: May 2011
Location: Great State of TX
Posts: 5,693
eBay authentication service

How long does it normally take for eBay Authenticator to complete his evaluation? I sold a relatively low-value Rolex on eBay (<$2,000) and was directed to ship it to Authenticator. FedEx signed tracking shows the watch was delivered to Authenticator on wed 4/3. Since then, I’ve heard nothing.

FYI “Order details” on my seller page shows “shipped to Authenticator”.

Anyone have recent experience with this? Thanks in advance.
__________________
Forty six & 2 are just ahead of me.

Follow me on Instagram @ccrolex
southtexas is offline   Reply With Quote
Old 13 April 2024, 01:13 AM   #2
southtexas
2024 ROLEX DATEJUST41 Pledge Member
 
southtexas's Avatar
 
Join Date: May 2011
Location: Great State of TX
Posts: 5,693
Disregard. The "authenticators" at ebay are idiots.
__________________
Forty six & 2 are just ahead of me.

Follow me on Instagram @ccrolex
southtexas is offline   Reply With Quote
Old 13 April 2024, 02:09 AM   #3
ErichKeane
"TRF" Member
 
Join Date: Nov 2023
Location: Gaston, OR
Posts: 68
I only have experience as a buyer, but they turned it around same-day.

What is the story this time?
ErichKeane is offline   Reply With Quote
Old 17 April 2024, 02:58 AM   #4
wesdaniel
2024 ROLEX DATEJUST41 Pledge Member
 
wesdaniel's Avatar
 
Join Date: Dec 2011
Real Name: Wes
Location: California
Watch: Varies
Posts: 1,328
Quote:
Originally Posted by southtexas View Post
Disregard. The "authenticators" at ebay are idiots.
Am curious to know the circumstances? I haven't sold a watch on ebay since they started the authentication process, but have bought multiple.

I'm not a fan of Stoll & Co for repairs to watches (they're the factory service center for many brands including B&M), but haven't had an issue with their authentication.
wesdaniel is offline   Reply With Quote
Old 17 April 2024, 03:05 AM   #5
southtexas
2024 ROLEX DATEJUST41 Pledge Member
 
southtexas's Avatar
 
Join Date: May 2011
Location: Great State of TX
Posts: 5,693
eBay authentication service

I sold a watch advertised as having a refinished dial. Authenticator “rejected” the watch due to it having a refinished dial. Go figure.
__________________
Forty six & 2 are just ahead of me.

Follow me on Instagram @ccrolex
southtexas is offline   Reply With Quote
Old 17 April 2024, 04:17 AM   #6
wesdaniel
2024 ROLEX DATEJUST41 Pledge Member
 
wesdaniel's Avatar
 
Join Date: Dec 2011
Real Name: Wes
Location: California
Watch: Varies
Posts: 1,328
Quote:
Originally Posted by southtexas View Post
I sold a watch advertised as having a refinished dial. Authenticator “rejected” the watch due to it having a refinished dial. Go figure.
Yeah, that's a point with ebay's program. Anything that isn't factory original should be marked as customized and that will avoid the authentication process.

When a watch has been customized in any way, it will be rejected by authentication.
wesdaniel is offline   Reply With Quote
Old 17 April 2024, 07:43 PM   #7
TimeToGo
2024 ROLEX DATEJUST41 Pledge Member
 
Join Date: Sep 2008
Location: North Florida
Posts: 16,612
Quote:
Originally Posted by southtexas View Post
I sold a watch advertised as having a refinished dial. Authenticator “rejected” the watch due to it having a refinished dial. Go figure.
The Authenticator gives the buyer the option to buy the item with "whatever" discrepancies are noted with the watch, whether listed or not. They give you a couple of days to decide or engage with the seller for a discount, if that is what the buyer wants to do.
TimeToGo is offline   Reply With Quote
Old 3 May 2024, 03:59 AM   #8
wesdaniel
2024 ROLEX DATEJUST41 Pledge Member
 
wesdaniel's Avatar
 
Join Date: Dec 2011
Real Name: Wes
Location: California
Watch: Varies
Posts: 1,328
Quote:
Originally Posted by TimeToGo View Post
The Authenticator gives the buyer the option to buy the item with "whatever" discrepancies are noted with the watch, whether listed or not. They give you a couple of days to decide or engage with the seller for a discount, if that is what the buyer wants to do.
I bought a Rolex on ebay this past weekend. It was shipped to the authenticator on Monday and arrive Tuesday.

Before noon on Tuesday, the authenticator had rejected it and sent it back to the seller. They didn't make any contact with me about the rejection other than to let me know it had been rejected.

According to the seller, it was rejected because the crown was not original to the watch.

I have no way to totally verify this, but, the seller did send me a screen shot of a redacted email from ebay that seemed to support that. Although, images like that can easily be faked, so I don't really know.

This is the first time I've had a watch rejected by Stoll and I've bought probably more than a dozen that were authenticated by them. It looks like this watch has gone around the horn a few times - it has been advertised and sold (not here) at least three times in the last 8 months in different places.
wesdaniel is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

DavidSW Watches

Bernard Watches

Takuya Watches

My Watch LLC

OCWatches


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.