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Old 11 November 2020, 11:34 PM   #121
map782
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I am sort of in the same boat So far, no one here has been able to help. I copied and pasted my recovery key then saved it in my notes. It’s not working though. I keep getting the “Invalid authentication code” error message when trying to disable 2FA on TRF (using the Google Authenticator app). I am stuck with using Tapatalk everywhere except for at home when on WiFi.

I feel your pain. Hopefully there is a fix.


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Old 18 November 2020, 05:21 AM   #122
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Quote:
Originally Posted by walds11 View Post
I am sort of in the same boat No one here has been able to help. I copied and pasted my recovery key then saved it in my notes. It’s not working though. I keep getting the “Invalid authentication code” error message when trying to disable 2FA on TRF (using the Google Authenticator app). I am stuck with using Tapatalk everywhere except for at home when on WiFi.

Same boat here. New phone, new router. Didn’t think about 2FA and am stuck using TapaTalk as I blew it and didn’t either record the correct code and process to recover.


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Old 18 November 2020, 05:45 AM   #123
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Same boat here. New phone, new router. Didn’t think about 2FA and am stuck using TapaTalk as I blew it and didn’t either record the correct code and process to recover.

Sent from my iPhone using Tapatalk
Glad but not glad that there are a few of us in this similar situation.

I am surprised that no one has a solution. And why can’t the TRF Admin turn off 2FA for us?
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Old 26 November 2020, 11:59 AM   #124
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2FA is the way to go
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Old 3 December 2020, 08:53 AM   #125
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I am logged in now on ‘remember me’ but can’t remember my password.

I want to se up 2FA but need to log out and then log back in.

How do I reset my password once I log out?
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Old 3 December 2020, 12:30 PM   #126
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User cp then settings and options then edit password.
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Old 19 December 2020, 01:35 AM   #127
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I changed my mobile phone and got blocked when trying to log in with a verification code. Fortunately I'd saved the recovery code. This has to be entered using the dashes and I'm now (obviously) back in. However I did struggle for quite a while and once your out, there seems to be no way back without that code. Nothing works, you can't even use the "Contact us" link.
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Old 19 December 2020, 01:52 AM   #128
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I changed my mobile phone and got blocked when trying to log in with a verification code. Fortunately I'd saved the recovery code. This has to be entered using the dashes and I'm now (obviously) back in. However I did struggle for quite a while and once your out, there seems to be no way back without that code. Nothing works, you can't even use the "Contact us" link.

I was in the same situation and saved my recovery code, but apparently didn’t save it correctly. I am stuck with using Tapatalk unless I am on my recognized home network WiFi.
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Old 19 December 2020, 02:01 AM   #129
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I was in the same situation and saved my recovery code, but apparently didn’t save it correctly. I am stuck with using Tapatalk unless I am on my recognized home network WiFi.
I feel for you. You would think there'd be another failsafe to stop people getting blocked from the forum. I'm in two minds whether to remove it now.
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Old 19 December 2020, 02:47 AM   #130
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I feel for you. You would think there'd be another failsafe to stop people getting blocked from the forum. I'm in two minds whether to remove it now.

You would think the TRF mods could disable 2FA in situations like these.

Anyway, at least I have the Tapatalk workaround, although I am not a big fan of the app.
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Old 19 December 2020, 03:02 AM   #131
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You would think the TRF mods could disable 2FA in situations like these.

Anyway, at least I have the Tapatalk workaround, although I am not a big fan of the app.
I did a quick Google search on the subject. The result would seem to be, if you lose your validation code, you lose your account. A bit drastic but it's because when 2-step verification is enabled, only you can can get access to your account.
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Old 19 December 2020, 03:10 AM   #132
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I did a quick Google search on the subject. The result would seem to be, if you lose your validation code, you lose your account. A bit drastic but it's because when 2-step verification is enabled, only you can can get access to your account.

Makes sense, but frustrating nonetheless.
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Old 19 December 2020, 03:12 AM   #133
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Makes sense, but frustrating nonetheless.
I've disabled mine now, I'm not taking anymore risks.
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Old 19 December 2020, 09:07 AM   #134
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I've disabled mine now, I'm not taking anymore risks.



Are you using Google Authenticator? If you are, move to Twilio Authy. Go up to the top of this thread and read about Authy.
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Old 19 December 2020, 08:32 PM   #135
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Are you using Google Authenticator? If you are, move to Twilio Authy. Go up to the top of this thread and read about Authy.
Thanks for that.
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Old 19 December 2020, 10:07 PM   #136
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I was in the same situation and saved my recovery code, but apparently didn’t save it correctly. I am stuck with using Tapatalk unless I am on my recognized home network WiFi.
That then is your choice, as you could have engaged admin assistance to resolve the issue.
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Old 19 December 2020, 10:23 PM   #137
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That then is your choice, as you could have engaged admin assistance to resolve the issue.
I just sent an inquiry via the contact us link. Thanks.
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Old 31 December 2020, 06:50 PM   #138
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Just finished doing the set up, I am not 100% sure if it worked, but seeing that I can post here, it's all good...?

I browse TRF on my Macbook mostly and I do not use Tapatalk. I enabled the Two Factor Authentication by downloading the Authy App on my iPhone, I then went to User CP and enabled the TFA, then scanned the QR code with my iPhone using the Authy App. I then entered a 6 digit token number from the App into the "Validation Code" section of the User CP page. Now my User CP just says "Two Factor Authentication Enabled".

However, everytime I open up my Authy App on iPhone, it just keeps generating new 6 digit "token" numbers every 30 seconds, is this normal?
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Old 31 December 2020, 09:09 PM   #139
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Yes, that’s what it’s supposed to do. When you’re attempting to sign in from a different IP you’ll need to put that code in. I always wait until a new code rolls so that I have the full 30 seconds to enter it in. Sounds like it’s working as it should.
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Old 31 December 2020, 10:03 PM   #140
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Yes, that’s what it’s supposed to do. When you’re attempting to sign in from a different IP you’ll need to put that code in. I always wait until a new code rolls so that I have the full 30 seconds to enter it in. Sounds like it’s working as it should.
Ah I see how it works now; I am now at home and it is asking me to enter the 6 digit code. Got it now, thank you!
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Old 1 January 2021, 12:28 AM   #141
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Ah I see how it works now; I am now at home and it is asking me to enter the 6 digit code. Got it now, thank you!
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