Five year old watch breaks for second time

[TimeRookie]

I'm glad they are fixing it for you. Hopefully it works great from now on. If it breaks again, I'd get rid of it and get another one.

[blassy]

As shocked as I was at the 1K service option, I was more surprised by the replacement value stated on the quote vs what I paid just a few short years ago.
Yikes! Glad I bought it when I did when my (now defunct) AD was handing out discounts over the phone like candy.

[beshannon]

Originally Posted by blassy

So.
Heard back from RSC Toronto.
They have kindly offered to do a small "adjustment" in order to get it up and running, or a full service at the cost of $1000.
Went with option A.
Very kind of them and I offered my appreciation for the gesture.

Hope that works out for you.

I would have wanted more information. What can they adjust that will "get it running"? How long will the adjustment last?

I might be inclined to have the full service done based on that information.

[oldman2005]

Wow, I didn't know it cost so much for servicing a Tudor, it's about the same as Rolex! Thanks for posting

Originally Posted by HogwldFLTR

My wife's Tudor went to RSC TX because it wouldn't stay running. They serviced it and made us replace crystal and both T<25 dial and hands. It came back and two weeks later acted the same way. We sent it back under warranty to which they responded that it has received a fall (it hadn't even been banged). They repaired it but said they wouldn't do it again. My thinking is they missed the original problem ad couldn't admit it. The initial bill was $1500. For some reason you'd think they'd do other than place blame for that money. If they decide the owner is at fault there is nothing that really can be done. It's a bit of a racket, imho.

[lovetherolex]

Originally Posted by John Ireland

Stuff happens. Rolex, Mercedes, Patek, Ferrari, VC, Porsche...and in every instance there are good service people and bad. Sometimes in life its just your turn in the barrel.

Agreed, it's not unique to Rolex, this happens all over. It's annoying, sorry you're going through it. Usually you get a good example, sometimes you don't. Luck of the draw.

[Onikage]

Dump that &itch. My father has successfully been constantly abusing his '98 16610 for nearly 7 years, bought pre-owned and never serviced to my knowledge. And it looks cool.

[blassy]

Asked them what the actual problem was that they were adjusting.
Here is the answer.
It is a mechanical movement so from time to time small technical adjustments will be required.

A technical difficulty with the mainspring (power supply) of the watch has caused it to stop.