Rolex uk seem to have introduced even more rules......

[brandrea]

Originally Posted by Jocke

In Sweden we go a step further than UK.

My dealer just call and told me have the swab test in stock for my next Rolex purchase.

[Sprta]

Too bad there is not a mechanism in place to help you, in the past two weeks I have come across three hulks and three BLNRs. Ido travel within the USA and wander in to local ADs to see whats available, only the BLNR was on display the others were not displayed but available.

[Nav01L]

Georges Kern must love this...

[tyler1980]

Originally Posted by Sprta

Too bad there is not a mechanism in place to help you, in the past two weeks I have come across three hulks and three BLNRs. Ido travel within the USA and wander in to local ADs to see whats available, only the BLNR was on display the others were not displayed but available.

oh god no. Then the flippers would beat you there. They announce concert tickets in advance and i cant type nearly fast enough and poof everything is gone.

The internet ticket version of a flipper has super human speed. I assume the watch version have similar superpowers.

[Galibier]

Collected my 116610LN yesterday from a UK AD.

Driving licence scanned.
Warranty card swiped.
All stickers removed.
Sized for my wrist.

It’s my first Rolex so don’t know if this is common practice. All the above didn’t bother me as it’s never being sold.

[Amazing]

I called a few local ADs yesterday for the new BLRO and one of the Goldsmiths shops told me they will only put you on the wait list if you make an appointment in person. They told me this was some Rolex was making all ADs do. Another chain I rang said they are not taking any names at all on the new releases (unlikely, maybe just not mine) and an another took my details over the phone.

[srobbo]

Originally Posted by tufty

So,
If the Ad you've done all your business with goes out of business/rolex pulls the plug on them, does your buying history still cut any ice with other ad"s, can they find that out?

Doesn't seem to sadly, been done over twice by that, managed to get good relationship with 2nd dealer, and then 3 yrs down the line they lost AD status, so back to square one with absolutely no chance of a Daytona

[jaySL350]

Originally Posted by tyler1980

oh god no. Then the flippers would beat you there. They announce concert tickets in advance and i cant type nearly fast enough and poof everything is gone.

The internet ticket version of a flipper has super human speed. I assume the watch version have similar superpowers.

Thats another fiasco,,
a few years back as i was typing my card details for Kate Bush tickets as i was about to finish and type in my security code,,the site refreshed and sent
me back behind 4000 people,,,,,,
No chance against there [viagogo,seatwave etc] huge servers,,,,
Not even going to bother with Thom Yorkes London gig,,,,
My bad as i got the pre-sale ticket date mixed up,,,

[Chalet]

Originally Posted by Galibier

Collected my 116610LN yesterday from a UK AD.

Driving licence scanned.
Warranty card swiped.
All stickers removed.
Sized for my wrist.

It’s my first Rolex so don’t know if this is common practice. All the above didn’t bother me as it’s never being sold.

WTF right do they have to scan your Drving Licence? Absolutely disgusting breach of basic privacy ethics.

[mobster600]

7 year waiting list.......hahahahah....... I feel bad for the person who spends 7 years waiting for that watch.

I bet the sales people are thinking that person who agrees to wait 7 years and puts down a deposit is a complete moron LOL

[Tony-GB]

Originally Posted by Busyboy

I can empathize with your reaction, but I am not misinterpreting anything. Unfortunately. I wish I was.

The telephone conversation took about 10 minutes

Initially I was over the moon happy as I thought I was getting the good news.

Then, we spent about 9 minutes with me trying to question, contort and change the decision that had been made, over the level of sales staff control!

There is no misunderstandings

Why didn't you go to the shop, call Rolex themselves whilst on the premises and tell them of your dilemma in front of the shop staff you had previously spoken to?

[Wobbly]

Originally Posted by Galibier

Collected my 116610LN yesterday from a UK AD.

Driving licence scanned.
Warranty card swiped.
All stickers removed.
Sized for my wrist.

It’s my first Rolex so don’t know if this is common practice. All the above didn’t bother me as it’s never being sold.

Collected a BLNR from a UK AD on Tuesday.

No ID was asked for
I was asked if I wanted the warranty card in my name.
I was also asked if I wanted the stickers removed.
Fitted perfect, so no sizing.

I had the warranty card in my name and stickers removed, I've waited a while for the watch and no intentions of selling, it's for wearing and enjoying.

Congratulations on your new purchase.

[SC11]

Just heard from an GS AD they have been told from H/O they are to withhold warranty cards for 12 months on certain models moving forward!

Again it’s all about relationship with the AD’s but these rules just seem to be getting more popular and more extreme

To some it will just be the norm and have no issues with it but I don’t like the whole feeling of being made to feel like you are honoured to be allowed to buy a Rolex and have to jump through these hoops to get it mentality, which I’m finding quite widespread in the UK

[WEST HAM ROLEX]

I suppose a good thing
To stop people on waiting lists - getting the watch and on Ebay that day,,

The people that actually want to wear the watch will move through lists quicker

[Galibier]

I saw this letter posted on a PistonHeads...

[ThommasDk]

Do any of you guys know if it is possible to get a BLNR in London area without waiting too long

[Shaky]

I could guess and say from an AD NO

However you could pick one up at a premium that was virtually new with stickers on this morning from a number of grey dealers

[Bigsoftee]

It really amazes me this attitude by Rolex. We all have to work hard for our money, to be treated like Rolex is doing us a favour in allowing us to buy and wear their pieces. Sickening. From a huge Rolex fan boy who has a genuine love and appreciate of the quality of Rolex.

FU Rolex, I am no longer playing your games, off to Patek or AP I go.

[ssetem]

My AD told me the from April all waitlist models will withhold warranty for 12 months, remove stickers, size bracelet to you in the store.

heh, I don't mind as long they send or remind me about warranty card pickup 1 year later

[adg31]

Originally Posted by Galibier

I saw this letter posted on a PistonHeads...

I wonder when a recommendation becomes an instruction?

It is incredible arrogance from any business to try and dictate to the consumer what they may or may not do with their personal property and follows in the very finest tradition of command economies.

If they truly don't want to fuel the secondary market - which I find hard to believe as it directly reduces the consumers potential to negotiate - they should improve availability of their product.

Surely history must have shown that a command economy is something which has never yet succeeded!


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[Axl]

Bought a D-Blue about a month ago. Stickers removed but no mention of withholding the warranty card.

[JBond]

its really amazing how Rolex policy may vary in different countries. My AD (not UK) always allow me to bring home undated and unnamed card, though its swiped and registered.

[Shaky]

Goldsmiths are now following this line, withhold warranty and face to face to go on a “list”.

This was brought in hours before Basel apparently. Not sure about the stickers though.

I should add that will be for all SS sports watches. Don’t think they will be doing it on your new DD

[d4v3]

Bring it on, if it means I have a better chance of picking up at retail I'm in full support. Driving licence, passport, no stickers, in person, withhold warranty card? That's fine by me, here's my money.
Rolex should be commended for trying to be proactive here.

[Rwatcher]

Originally Posted by d4v3

Bring it on, if it means I have a better chance of picking up at retail I'm in full support. Driving licence, passport, no stickers, in person, withhold warranty card? That's fine by me, here's my money.
Rolex should be commended for trying to be proactive here.

Can only agree, if the intention is to purchase the watch for yourself then the withholding of the warranty card should be no concern all to the fact the dealer must not loose the card.

I have even instructed my AD that I purchased a Hulk and BLNR from to keep the card to enable the watch to me sooner and instill some further trust. Its getting very silly in UK.

[roadster198]

My AD currently has my card for my daytona. I also had to sign an agreement not to sell it. I’ll fish it out and post it. None of this bothered me and still doesn’t

[Lumberjact]

Originally Posted by adg31

Crisis, what crisis???
I can't help but wonder if this is a problem created by Rolex in specific markets, typically those where the prices are lower than in other countries, such as the U.K. where the £ remains weak against the € making it an attractive price for European buyers.
This could be substantiated as whilst in Madeira over Christmas I couldn't help but notice that there was a 114060 and 116610 which both sat in the window of the AD for 15 days unsold.
Fake news engineered by Rolex to boost demand and prevent discounting in my view.




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Earlier this week I saw several SS Rolex watches in the duty free area in Charles de Gaulle CDG Terminal 1 in Paris. These included Explorer II, GMT II, Air King, as well as several Date Just models. If there's such a famine of SS sports models, what reason could there be to sell them at a nice discount in airports?

[Rolex addict]

Originally Posted by kilyung

Dang. Switch to Patek.

Gee, I never realized you were a Patek fanboy.

[Rolex addict]

Rolex has done a very good marketing job over the years making their watches more "exclusive" and increasing the snob factor. This appears to be part of that growing trend.

[kilyung]

Originally Posted by Rolex addict

Gee, I never realized you were a Patek fanboy.

Have been for a long time.