Running way to slow...

[wandyprawira]

Hi Guys,

My 2-week-old Sub Date is running very slow as it loses 3.5 MINUTES / day consistently. Just wondering if it has anything to do with the breaking in period. And if I send it to RSC, will the Microstella adjustment only would cure that?

[JJ Irani]

Originally Posted by wandyprawira

Hi Guys,

My 2-week-old Sub Date is running very slow as it loses 3.5 MINUTES / day consistently. Just wondering if it has anything to do with the breaking in period. And if I send it to RSC, will the Microstella adjustment only would cure that?

Not sure what's wrong with your watch, Wandy, but that loss in time is totally unacceptable and downright ridiculous.

I'd suggest you take it into your AD for a check-up.

JJ

[Welshwatchman]

There is no "breaking in" period for a watch movement.

[JJ Irani]

Originally Posted by Welshwatchman

There is no "breaking in" period for a watch movement.

Well, actually there is for a brand new watch....but it's only with a couple of seconds or so.

JJ

[wandyprawira]

I didn't believe it as well at the beginning until I was late for a meeting a couple of days ago by 10 minutes. After that I compared the accuracy with a clock on my cellphone and an Oris automatic watch. Surprisingly, the Oris was almost spot-on to the cellphone but the Sub is losing 3.5 minutes.

I have a plan to go to RSC tomorrow instead of the dealer where I purchased it because it's a grey dealer, I just feel the RSC might do better.

[wandyprawira]

Other than that I'm just a bit paranoid what will RSC do to it. If it's only Microstella adjustment then it's ok as long as no scratch after that. But if it's gonna need to be overhauled, then it's not a virgin movement anymore

[mike]

That's a lot on a new watch. Did you buy it from an AD? Any chance of going back and swapping it out?

[Tools]

3.5 minutes each day, consistently, is way off.

If, on initial winding (about 40 turns) it were to lose/gain a minute or so the first day and then settle down to a couple of seconds, it could be considered normal.

If you are wearing it daily and are somewhat active - it takes 700 to 900 wrist wiggles to fully wind the movement, although it does not need to be "fully wound" to function correctly - then I believe your watch needs some attention.

Almost any good watch shop can regulate it, but hey, it's new....take it back where you got it. They owe you a correctly regulated watch for what you paid.

[padi56]

Never Known a new Rolex to be out by that much but you say its consistent 3.5 minutes each day.Well its still accurate then all thats needed is regulation. But it still sounds excessive,and doubt if regulation will pull that much back,my advise take it back to where you bought it

[Erix]

I don't think the microstella adjustment will do.
I read somewhere that the possible range of adjustment is 150 sec/day.

I would go back to the dealer and exchange the watch.
3.5 min/day is way off.

[Alex Stylianou]

RSC Time

#900 - 100 To Go To Reach Four Figure

[wandyprawira]

Hi guys,

I just want to share the latest info about my watch regarding the slow movement. I apologize if it's too late since I needed to verify the result for a few days.

I decided to take the watch to RSC and actually I was a bit surprised that the company name and address of the RSC in my country was listed in the warranty paper. I previously thought they're not recognized worldwide

I was quite lucky that I was served by a very nice gentleman who happened to be the master watchmaker in the house. He listened to my complaint thoroughly and immediately check the movement accuracy using Vibrograph and it was verified that the error was 142 up until 242 seconds slow per day. They are ranging due to tested in different positions.

It then took around 45 minutes for him to identify and rectify the problem. There's some kind of screw inside the balance wheel mechanism, whose purpose is to hold some kind of fork to the stud, that was not tightened enough (undertorqued) so that the fork shook too much. I don't know watch mechanism that well so I just listened to what the watchmaker said. He acknowledged that this kind of error is rare for a new watch and admitted that it was manufacturing defect.

I'm quite happy with the service they provide and now the watch performs very good at +2 to +4 per day.

As for the case of going back to AD and ask for new replacement, I didn't try since I've stripped down the hologram and the warranty paper has been filled in so I don't think they'll allow me to swap.

Thanks for your help and assistance guys. Really appreciate that.

[Blue Bull]

Place it crown down,overnight and you may be down to 0 to +2 secs a day,which is very accurate

Glad your problem is rectified.

[Gaijin]

Glad it worked out. I think this is why I will not buy Grey. Regardless of the savings. I want an AD to back me up and to deal with any problems.

[supermarz]

wandyprawira: good to hear it all worked out! u brought yours to menara sudirman?
in surabaya there's no rsc but one of my friend brought it back to time place which is an AD

as for me ... if i ever need a service the rsc here in melbourne is just 20 minutes drive from home

[padi56]

Glad things worked out fine for you Wandy and watch is now well inside the COSC spec.

[dnnaudio]

Originally Posted by wandyprawira

Hi Guys,

My 2-week-old Sub Date is running very slow as it loses 3.5 MINUTES / day consistently. Just wondering if it has anything to do with the breaking in period. And if I send it to RSC, will the Microstella adjustment only would cure that?

Hi Wandyprawira, not to steel your thread - in buying your sub from a non AD did you experience a significant enough savings vs buying this from an AD. I am about to purchase an SD from a Jakarta AD and would appreciate your comments. Thanks.

[mike]

Great news!

[wandyprawira]

Originally Posted by supermarz

wandyprawira: good to hear it all worked out! u brought yours to menara sudirman?
in surabaya there's no rsc but one of my friend brought it back to time place which is an AD

as for me ... if i ever need a service the rsc here in melbourne is just 20 minutes drive from home

Yes I did bring it to Menara Sudirman, it's around 30 mins drive from home. If I'm not mistaken, the management of RSC in Jakarta is the same as Time Place so people who buy from them will have the privilege in terms of after sales service. Time Place is the main distributor as well as the main retailer here. It has sister company or rather sister retailer called In Time. However, Time Place is positioned more to high end products and In Time is more to moderate products. They both carry Rolex brand though.

Apart from that I didn't get my watch from either of them because there were sratches to the Sub they had when I was about to purchase. They said it can be buffed easily but my feeling just didn't go along as it's brand new watch. My grey dealer takes care his watches really carefully that's why I like them.

[wandyprawira]

Originally Posted by dnnaudio

Hi Wandyprawira, not to steel your thread - in buying your sub from a non AD did you experience a significant enough savings vs buying this from an AD. I am about to purchase an SD from a Jakarta AD and would appreciate your comments. Thanks.

Hi there, no you're not stealing anything from me.

When I bought a watch from my dealer (non-AD), it was not cheaper that much than the AD. It's only slightly cheaper that could only buy you your lunch. However, if you compare to US or other european countries I'm very sure that Rolex is a lot cheaper here plus no tax especially for long established model like SD.

However, I bought from my dealer because they have better product in terms of appearance (no scratch, wrapped in plastic wrap) and the country code is always 888 (Hong Kong). While in AD, their products travel around between their outlets in different shopping malls which perhaps contributes to, for example the one showed to me has some sratches and the clasp looses. It's not like a piece being assigned to an outlet but it's like they have only 1 piece of product so when they have customer appointment in, say outlet A, they need to ship it from the other outlet who hold the watch at that moment. Their country code is 431 which is the same as Singapore.

While we're at it, I would also like to inform that during my purchase of 2 Subs recently, I found both Subs from Hong Kong have the coronet on the crown facing up and those are the ones I got. However, the one from AD which is from Singapore has the coronet facing downward. I'm not sure if Rolex pay more attention to the watches they ship to Hong Kong as they're are renowned for being superstitious. Even the country code is assigned as triple eight.

Lastly, if you're interested in buying one in Jakarta then these are places that I would recommend but make sure you check the physical appearance carefully. As for my case above, I guess it's got nothing to do whatsoever with the dealer reputation as my problem was related to movement failure so it could happen to whoever the dealer who sold it.

1. Time Place : Plaza Indonesia (AD)
2. Time Place : Plaza Senayan (AD)
3. In Time : Plaza Senayan (AD)
4. In Time : Pondok Indah Mall (AD)
5. Surya Mas : Pondok Indah Mall (Grey) => my dealer
6. Goodwill : Gajah Mada Plaza (Grey)

Hope that helps

[supermarz]

Originally Posted by wandyprawira

Yes I did bring it to Menara Sudirman, it's around 30 mins drive from home. If I'm not mistaken, the management of RSC in Jakarta is the same as Time Place so people who buy from them will have the privilege in terms of after sales service. Time Place is the main distributor as well as the main retailer here. It has sister company or rather sister retailer called In Time. However, Time Place is positioned more to high end products and In Time is more to moderate products. They both carry Rolex brand though.

Apart from that I didn't get my watch from either of them because there were sratches to the Sub they had when I was about to purchase. They said it can be buffed easily but my feeling just didn't go along as it's brand new watch. My grey dealer takes care his watches really carefully that's why I like them.

yeah... irwan mussry i think is the guy who runs time place and rsc di jakarta. i actually have consider getting a new rolex from a grey dealer in surabaya.... but when i saw the yacht master i had to buy it there and then at my local AD here in melbourne.. besides i know they gave me a good deal on it since i bought all of my watches from them..
maybe i'll give it a try for my next rolex (siapa tahu dapet lebih murah lagi )

jakarta these days are very nice place to browse for watches... last time when i was at plasa senayan i went to audemars piguet and the hour glass.. very nice! not to mention roger dubuis and franck muller's boutique in PI
i was like a kid in a candy store

[dnnaudio]

Originally Posted by wandyprawira

Hi there, no you're not stealing anything from me.

When I bought a watch from my dealer (non-AD), it was not cheaper that much than the AD. It's only slightly cheaper that could only buy you your lunch. However, if you compare to US or other european countries I'm very sure that Rolex is a lot cheaper here plus no tax especially for long established model like SD.

However, I bought from my dealer because they have better product in terms of appearance (no scratch, wrapped in plastic wrap) and the country code is always 888 (Hong Kong). While in AD, their products travel around between their outlets in different shopping malls which perhaps contributes to, for example the one showed to me has some sratches and the clasp looses. It's not like a piece being assigned to an outlet but it's like they have only 1 piece of product so when they have customer appointment in, say outlet A, they need to ship it from the other outlet who hold the watch at that moment. Their country code is 431 which is the same as Singapore.

While we're at it, I would also like to inform that during my purchase of 2 Subs recently, I found both Subs from Hong Kong have the coronet on the crown facing up and those are the ones I got. However, the one from AD which is from Singapore has the coronet facing downward. I'm not sure if Rolex pay more attention to the watches they ship to Hong Kong as they're are renowned for being superstitious. Even the country code is assigned as triple eight.

Lastly, if you're interested in buying one in Jakarta then these are places that I would recommend but make sure you check the physical appearance carefully. As for my case above, I guess it's got nothing to do whatsoever with the dealer reputation as my problem was related to movement failure so it could happen to whoever the dealer who sold it.

1. Time Place : Plaza Indonesia (AD)
2. Time Place : Plaza Senayan (AD)
3. In Time : Plaza Senayan (AD)
4. In Time : Pondok Indah Mall (AD)
5. Surya Mas : Pondok Indah Mall (Grey) => my dealer
6. Goodwill : Gajah Mada Plaza (Grey)

Hope that helps

Certainly does. Thanks. Did not even think about these watches strolling from one outlet to another. I'm set to get mine from In Time at Pondok Indah mall though from my price scouting almost all gave roughly same price and discounts which is a hell of a lot better compared to if I purchase from my homebase Manila.

[supermarz]

u can add time place in tunjungan plaza surabaya as an AD in that list above

[Alex Stylianou]

2 Weeks , Back To AD For Exchange !

[wandyprawira]

Originally Posted by supermarz

yeah... irwan mussry i think is the guy who runs time place and rsc di jakarta. i actually have consider getting a new rolex from a grey dealer in surabaya.... but when i saw the yacht master i had to buy it there and then at my local AD here in melbourne.. besides i know they gave me a good deal on it since i bought all of my watches from them..
maybe i'll give it a try for my next rolex (siapa tahu dapet lebih murah lagi )

jakarta these days are very nice place to browse for watches... last time when i was at plasa senayan i went to audemars piguet and the hour glass.. very nice! not to mention roger dubuis and franck muller's boutique in PI
i was like a kid in a candy store

Hey you speak Indo, are you Australian or Indonesian?

[wandyprawira]

Originally Posted by dnnaudio

Certainly does. Thanks. Did not even think about these watches strolling from one outlet to another. I'm set to get mine from In Time at Pondok Indah mall though from my price scouting almost all gave roughly same price and discounts which is a hell of a lot better compared to if I purchase from my homebase Manila.

When do you plan to go to Jakarta? Or are you in Jakarta now?

[wandyprawira]

Originally Posted by Alex Stylianou

2 Weeks , Back To AD For Exchange !

It'd be terrific if I can do that, Alex. But we don't have any replacement policy here plus I've stripped the hologram.

[supermarz]

wandy : check your pm

[SPACE-DWELLER]

I am glad I could help, Wandy

That piece of advice on page one in this thread (placing the crown down) is good.

Please read THIS thread about it:

http://www.rolexforums.com/showthrea...ght=regulating

(read post # 6 by "Padi56")

[dnnaudio]

Originally Posted by wandyprawira

When do you plan to go to Jakarta? Or are you in Jakarta now?

Currently in Jakarta. I was 100% decided on the SD but when I saw those latest pics of the new SS GMT from a poster now i'm having second thoughts.