Undated papers

[Luminor]

What's the deal with undated papers(guarantees)?

[Welshwatchman]

Is this a Seinfeld moment?

[Luminor]

No please bare with my i'm relatively new to Rolex.

[Welshwatchman]

Hi Claud,

If a Rolex comes from an AD the papers would be completed in the purchaser's name and would be stamped and dated. The warranty would run from that date and for that owner.

Blank papers generally mean the watch has come from the grey market and the warranty would not be from AD, more likely from the grey dealer himself.

I have not heard of unnamed papers, stamped by an AD. This would be an ideal scenario, grey dealer prices, Rolex warranty and unnamed papers.

[Luminor]

What does grey market mean exactly?

[SPACE-DWELLER]

Originally Posted by Welshwatchman

Hi Claud,

If a Rolex comes from an AD the papers would be completed in the purchaser's name and would be stamped and dated. The warranty would run from that date and for that owner.

Blank papers generally mean the watch has come from the grey market and the warranty would not be from AD, more likely from the grey dealer himself.

I have not heard of blank papers, stamped by an AD. This would be an ideal scenario, grey dealer prices, Rolex warranty and unnamed papers.

Ideal, and ideal. There are pros and cons. As long as there are still "date letters" to determine the time the watch was MADE, a non-dated certificate only gives sense (or is "ideal") for a short period.

BUT: As far as the rumours go, the date letters are (being - or have already have been) discontinued.

So at that time it would be ideal.

But then again: at the time the date letters are gone, the certificate would be the new plastic one, probably dated.

[marshallr47]

Grey Market are watches sold by brokers that purchase watches from around the world. They are not authorized dealers but sell genuine Rolex watches. They generally don't have a brick store and do business over the internet or telephonically.

[Luminor]

am i still covered bvy a Rolex 2 year warranty?

[SPACE-DWELLER]

Originally Posted by claud3

am i still covered bvy a Rolex 2 year warranty?

YES! And potentially more than that since it is not dated. It's a two year guarantee from the DATE.

But again: there are those date letters that would tell something is wrong is you dated it yourself in say 5 years

[wandyprawira]

Originally Posted by Spacedweller

YES! And potentially more than that since it is not dated. It's a two year guarantee from the DATE.

But again: there are those date letters that would tell something is wrong is you dated it yourself in say 5 years

And this is where I'm confused. Many posts from forum members here said that RUSA won't handle warranty claims for Rolexes they're not selling, ie. from grey dealer. But what about tourist who happen to have his/her Rolex damaged during stay in US? RUSA would never touch that simply because they think it's a grey dealer's thing?

[SPACE-DWELLER]

Originally Posted by wandyprawira

And this is where I'm confused. Many posts from forum members here said that RUSA won't handle warranty claims for Rolexes they're not selling, ie. from grey dealer. But what about tourist who happen to have his/her Rolex damaged during stay in US? RUSA would never touch that simply because they think it's a grey dealer's thing?

If the watch is genuine and you have your certificate (DATED) then the 2-year guarantee is valid---------------Worldwide.

[wandyprawira]

Originally Posted by Spacedweller

If the watch is genuine and you have your certificate (DATED) then the 2-year guarantee is valid---------------Worldwide.

That's what I thought Bo. But I saw somewhere in this forum that RUSA won't touch ones that were not sold by them. Do I miss that?

[SPACE-DWELLER]

Originally Posted by wandyprawira

That's what I thought Bo. But I saw somewhere in this forum that RUSA won't touch ones that were not sold by them. Do I miss that?

That is because RUSA stands for RUde Sales Assistant.

[wandyprawira]

Originally Posted by Spacedweller

That is because RUSA stands for RUde Sales Assistant.

It would be RUde Service Advisor

[SPACE-DWELLER]

BTW: How is the time keeping of your Sub Date now??

[GoldenBear]

"Bare" with you?? Are we all getting naked except for our watches??

[johnaphro]

I bought my 16610 last week,here in Greece there is typed the distrubutor name(Rolex Hellas S.A) and the month of purchase,6/07.

Best,
Giannis

[wandyprawira]

Originally Posted by Spacedweller

BTW: How is the time keeping of your Sub Date now??

So far so good, it's gaining 2 secs/day now.

[froggy]

hmm interesting, but how do you guys keep track of the gain/lost of time on your rolex?

[wandyprawira]

Originally Posted by froggy

hmm interesting, but how do you guys keep track of the gain/lost of time on your rolex?

I use the digital clock on the cellphone as a comparison.

[Erix]

Originally Posted by froggy

hmm interesting, but how do you guys keep track of the gain/lost of time on your rolex?

Check your watch against a reliable source for example an atomic clock on the internet, at the same time 2 days in a row and you will have the differance.

[Alex Stylianou]

The Watch Is Grey Market If So

[Obsession]

Originally Posted by marshallr47

Grey Market are watches sold by brokers that purchase watches from around the world. They are not authorized dealers but sell genuine Rolex watches. They generally don't have a brick store and do business over the internet or telephonically.

By the way arent these brokers buying Rolexes from ADs all over the world?

[SPACE-DWELLER]

Originally Posted by wandyprawira

So far so good, it's gaining 2 secs/day now.

Wow, that is great news, Wandy!

Originally Posted by froggy

hmm interesting, but how do you guys keep track of the gain/lost of time on your rolex?

I for my part use a radiocontrolled alarm clock

[froggy]

interesting and thanks for the reply

[Luminor]

so if i had to go to the official rolex representatives in Malta for a free service, would i end up being charged?

[nko51]

Originally Posted by claud3

What's the deal with undated papers(guarantees)?

With the elimination of the ship date stamp from Rolex, warranty papers now can be counterfeited, if it does not have an AD's name and address on it, it's a 50/50 proposition.

[Luminor]

i do have a shop's address and name on my papers but no dates. what does this mean?

[Luminor]

help me out guys. im panicking over here lol

[The Mole]

If you bought the Rolex from an Authorized Dealer and their name is printed on the warranty, all you need to do is fill out your name and address on the CUSTOMER line and date the warranty and you should be able to have the service done with no problem. The sales person that sold you the watch should have filled these out for you before you left the store. This is a big no-no to Rolex and if you bring the papers not filled out to the RSC the store who's name is printed on them will probably get a phone call.

If your watch was not purchased from an AD and you got blank papers with the watch, you can try to have warranty service done but either way the warranty was invalid anyway so you don't have anything to lose.