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Old 29 May 2009, 12:27 PM   #1
gs430
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Rolex GMT IIC Bezel Insert fell off!

The bezel insert fell off my watch today for no apparent reason. I had taken it off to go through airport security and when I went to put it back on the bezel had separated and was missing. Luckily, I located the ceramic insert where I had taken the watch off! I did not drop it or hit it against anything. I tried to get back in place but I was unable to. Has anyone else had this problem? I guess I will be visiting my AD tomorrow. Any thoughts?
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Old 29 May 2009, 12:30 PM   #2
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I have heard of a couple of these ceramic inserts falling out for no reason..

Let us know what the watchmaker says if you can talk to him........
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Old 29 May 2009, 12:31 PM   #3
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What!!!
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Old 29 May 2009, 12:34 PM   #4
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YIKES!!! Hope you get it all fixed up.
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Old 29 May 2009, 12:36 PM   #5
gs430
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Thanks, I am just glad I did not lose the insert. Evidently, they are expensive to replace.
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Old 29 May 2009, 12:55 PM   #6
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Gosh, I haven't heard of this happening before.....I'm sure your AD will take care of it. Keep us posted.
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Old 29 May 2009, 01:02 PM   #7
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Good thing you didn't lose it! Hope it turns out ok!
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Old 29 May 2009, 01:13 PM   #8
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WTF?

That sucks....but it could have been worse had you not found it.
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Old 29 May 2009, 01:21 PM   #9
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I take it the steel part of the bezel is still intact?....wow, what a shocker....I would really like to know why it happened, sure all other owners would too, Mark had a bit of a worry the other day about bezel movement, not sure if you saw the thread, but the insert falling out....that really is something to be concerned about........I really hope it gets fixed and please let us know what happens and what they say at the AD........
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Old 29 May 2009, 01:46 PM   #10
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Oh boy that was a first for the most popular watch in TRF!!!
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Old 29 May 2009, 02:08 PM   #11
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WOW! Worse than having a crown fall out! Good Luck! Now I am paranoid for my GMTIICTT!
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Old 29 May 2009, 02:13 PM   #12
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that would have certainly ruined my day...

glad you found the insert!
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Old 29 May 2009, 02:15 PM   #13
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When I am about to go through Airport security, I always place my watch in my carry that goes into the xray machine. I hate the thought of taking it off and putting it in one of those buckets that a bunch of people before my have put their stuff in! Why would you take the bezel off at all anyway?
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Old 29 May 2009, 04:00 PM   #14
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Is the watch still under warranty? If so I would just tell Rolex it fell off and you lost it. That should NEVER happen on such a new watch. Is Rolex starting to make junk now? Is that insert just glued in?
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Old 29 May 2009, 04:23 PM   #15
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Hmmm, I just ran to check mine. Perfectly snug.
Yep, the coronet at 12 is still slightly crooked though. I sure wish that would fix itself!
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Old 29 May 2009, 05:34 PM   #16
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Quote:
Originally Posted by Tools View Post
I have heard of a couple of these ceramic inserts falling out for no reason..

Let us know what the watchmaker says if you can talk to him........
Interesting.... The old style bezels snap into place, any idea how the ceramics inserts are seated?
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Old 29 May 2009, 05:54 PM   #17
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very worrying
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Old 29 May 2009, 06:28 PM   #18
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No matter how good a QC any company has, there are bound to be a few lemons here and there.

then again, having said that, i have read many stories from WTF, WUS, Timezone, etc about how the GMTIIc bezel breaks, drops off, etc.

However, I rem seeing that there was a poll some where about how true these statements are. In the end, out of numerous post, there was never 1 actual photo to justify.

I am not trying to state anything here, but it would be good if this claim can be accompanied by some photos? btw, thanks for making this your virgin post in TRF :)
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Old 29 May 2009, 06:33 PM   #19
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sad news any chance post some pics gs430
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Old 29 May 2009, 06:37 PM   #20
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In the GMT II, the insert is held down with a spring pin like device.

Wonder if the newer GMT IIc is the same?

Bit of a bummer, what?
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Old 29 May 2009, 06:39 PM   #21
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Agreed....there seems to be no photographic evidence of any damage caused to a ceramic bezel, or of the bezel removed...I really hope gs430 gets his/her bezel fettled.....loads of pictures for the earlier Aluminium bezel inserts, I for one would like to see what's under there......it would be good for all owners to see what happened as well as hear/read
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Old 29 May 2009, 07:01 PM   #22
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A GMT IIc won't set off an airport security scanner, whatever the staff might tell you. So just wear it through :)
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Old 29 May 2009, 07:08 PM   #23
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is it possible that you hit the watch by accident somewhere before?
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Old 29 May 2009, 07:28 PM   #24
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Did you take any pics with the bezel off the watch ?
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Old 29 May 2009, 08:56 PM   #25
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I have I was in an ADs store when one "fell out" The rep said this happens Rolex covered everything. The AD said another customer had this happen. The AD gave a loaner Sub to thed customer while the GMT was over nighted to Rolex and fix two days later. Rolex or the AD I don't know who gave the customer a cool flat Rolex note pad and Rolex green plastic pen. I thought that was great customer service loaner watches.
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Old 29 May 2009, 11:36 PM   #26
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I'll take some pictures today and try and get them posted. I appereciate all the input.
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Old 29 May 2009, 11:54 PM   #27
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Rolex didn't "glue" it right?
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Old 30 May 2009, 12:32 AM   #28
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Pics would be wonderful. Need to see this.

Also, you don't need to take your watch off for airport security. I never do. Just did it this weekend!
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Old 30 May 2009, 12:50 AM   #29
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As an aside, please wear your Rolex while going through security.
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Old 30 May 2009, 01:24 AM   #30
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Quote:
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As an aside, please wear your Rolex while going through security.

Agreed, absolutely no need to run it through the x-ray machine.
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